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TD Employee Reviews about "work environment"
Updated Nov 30, 2023
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Found 17,869 of over 20K reviews
76% Recommend to a Friend
82% Approve of CEO
Found 1,059 of over 20K reviews
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Recommend to a Friend
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Bharat Masrani
1,557 Ratings
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "Great for people who want a 'small company feel' with the structure and HR/development resources of a large company" (in 877 reviews)
- "Great culture and were given the flexibility to work and do school at the same time." (in 777 reviews)
Cons
- "Poor management The management admitted that there is a certain discrepancy between what you learnt in the 10 week training and on board." (in 690 reviews)
- "I know several people who were railroaded by bad managers and had to leave the company" (in 409 reviews)
Ratings by Demographics
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Reviews about "work environment"
Return to all Reviews- 2.0Sept 2, 2014Teller IIFormer Employee, more than 3 yearsOrange, NJ
Pros
In general I do believe TD is or at least has the potential to be a great company to work for considering which of the many locations you get hired at. I unfortunately got hired at one of the poorly managed stores the Orange, NJ store.
Cons
Management at my store was absolutely USELESS. There is a 'bump it up' culture that is trained to TD Banks new hires this culture dictates that whenever issues arise that tellers/csr can not resolve you are to 'bump it up' to your manager; Store manager, Assistant manager, head teller ect. In the case of the Orange store bumping it up was useless due to the fact the upper management know nothing or they are to fearful of any accountability to attach their name to. In the case of my store there were many time when I had to resolve major issues myself because I knew management was no help. In addition to their lack of initiative managers were sketchy there were rumors of store manager embezzlement ever since I started work at my store. TD Bank is a good company I however was placed in one of it most toxic work environments honestly.
2 - 4.0Oct 25, 2016Anonymous EmployeeFormer Employee
Pros
Good company to work for and gain hands on experience in a relationship development environment. Really a team environment. You will do good if you keep your performance up and can build relationships with upper management.
Cons
Many people working there for a long period of time think of new employees as below them. It's a bit of a hierarchy especially at the branch levels based on years worked at the company. training is provided but not like other financial institutions such as RBC.
- 5.0Apr 22, 2016Senior Product AnalystCurrent Employee, more than 3 yearsToronto, ON
Pros
Best reason to work here is for the culture. The personal bank is a fun place to work, with colleagues that encourage challenging, meaningful work. I also really like the flex work options and how people care about supporting a positive work environment.
Cons
Biggest challenge is based on who your manager is. I think the bank can take a look at ensuring all of our managers are trained on how to live our our guiding principles day to day.
1 - 3.0Sept 28, 2021Digital Enablement AssociateCurrent EmployeeMontreal, QC
Pros
Good healthcare and wellness benefits
Cons
Customer service model is disingenuous and work environment does not foster a culture of caring for employees.
- 4.0Nov 20, 2021Customer Experience AssociateCurrent EmployeeEdmonton, AB
Pros
Very friendly work environment as there has been a new batch of young new hires recently. Flexible hours as well.
Cons
Most new CEA's hired are part time, so it might be difficult in the first 4 months to get a full time hours.
- 4.0Oct 8, 2015Bilingual Personal Banking SpecialistCurrent Employee, more than 1 yearMontreal, QC
Pros
Not having any past experience in the financial industry or any academic background in this field. They do not label people on these frugal things as they will develop you on the long-term rather than looking for an ''all packaged candidate'' like many of their competitors do. TD was really understanding of my skill sets and talents. I was able to get my foot in the industry and I am for ever thankful for that. At TD you'll find: -Good salary $19 + and many opportunities for advancement; -Great benefit programs, discounts with TD Perkopolis, lots of free goodies; -Great work environment: TD actually values what they employee think and reward them on many occasions during the fiscal year; Great company overall with few gap to fix. Word of advice to new hires: Ask questions! You'll find out in this huge and busy corporation no one will come to give it you. Be autonomous and seek out the information yourself!
Cons
-Advancement opportunities are rendered useless without a manager approval; -Coaching sessions too often repetitive covering the same topics; -Lack of transparency from management
2 - 5.0Jul 22, 2016IT Specialist Support Engineer Software & HardwareFormer Employee, more than 10 yearsOttawa, ON
Pros
The personal bank is a fun place to work, with colleagues that encourage challenging, meaningful work. I also really like the flex work options and how people care about supporting a positive work environment.
Cons
Biggest challenge is based on who your manager is. I think the bank can take a look at ensuring all of our managers are trained on how to live our our guiding principles day to day.
- 5.0Mar 31, 2017Anonymous EmployeeFormer Employee
Pros
The work environment is very positive and you have many chances to grow within the organization. I have not been working for a long time, however, i really enjoyed it.
Cons
I did not find any cons.
- 3.0May 31, 2017Senior Program AnalystFormer Contractor, less than 1 yearToronto, ON
Pros
Rate was great. Competitive for the market.
Cons
Management was horrible, very poor people management skills. Did not know how to motivate the team. Tried to rule with an iron fist and it just created a dreary and toxic work environment. Most people left because of management.
1 - 1.0Nov 1, 2023Contact Centre RepresentativeFormer Employee, less than 1 year
Pros
- You get banking experience on your resume
Cons
- Extremely toxic work environment due to the coaches the company assigns to your new hire batch. They are unsupportive, rude, and make you feel like you are stupid for making mistakes. Very often i've heard loud yelling at employees by these coaches in the office and even many instances of employees crying at their desks due to the level of disrespect within these conversations. - One coach mentioned that they are very strict and rude on purpose, and that if employees cannot handle it then they should leave. I along with many others in my new hire batch have gotten a terrible experience and experienced harrassment. This is beyond the scope of work, no human should ever experience this at a workplace or in general. - The training period was supposed to be a length of 3 months, they decided to shorten it to 1 month and had a very negative reaction to when new hires were making mistakes and blamed the employees for not taking initiatives or paying attention. - Toxic work environment due to coaches, a lot of employees experienced workplace harassment and filed HR cases against some of the training coaches. The higher ups did not action any discipline nor hear out any of these complaints in a suitable manner. - In one conversation with a coach, i was being yelled at for taking a stand against the disrespect in their communication towards me and others and they used my race as a justifcation saying 'You're brown and you should be used to/understand these types of teaching styles'. - Very high employee turnover, this department is like a revolving door and managers and coaches do not care to be empathetic or supportive. - Workplace culture is subpar, your often taking all of these negative feelings home with you and in many cases employees suffer from mental hardships with no real support from the company.
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