TD Toronto Reviews

Updated May 13, 2021

To filter reviews, or .
4.1
83%
Recommend to a Friend
91%
Approve of CEO
TD President & CEO Bharat Masrani
Bharat Masrani
703 Ratings
  1. 5.0
    Former Contractor, less than 1 year

    Great Company for a Career in Banking

    May 12, 2021 - Operations Officer in Toronto, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great team, work-life balance, very supportive management and amazing learning opportunities

    Cons

    None that I can think of

    Be the first to find this review helpful
  2. 3.0
    Current Employee, more than 5 years

    TD's legendary "people culture" is changing

    Mar 3, 2021 - Anonymous Employee in Toronto, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Competitive pay and benefits. Genuine effort to embrace diversity and inclusion. Pockets within the bank retain an admirable culture. Many very talented colleagues, most of whom are helpful, caring, and collaborative. Large organization and a culture of internal mobility/growth means lots of opportunity to build a career.

    Cons

    Leadership is variable - some are genuinely people-focused, while some are only in it for themselves. There has been a relentless and accelerating pursuit of "efficiency" last several years, and it is visibly impacting people's wellbeing. The leader of the group plays a big role in how this plays out on the ground. Workspaces (when people are once again commuting downtown) are hit/miss. Some floors are rather dated and in need of reno. TD culture of collaboration can be paralyzing, and some leaders are terrified of taking a position with their next-level unless everything is perfect. This can manifest as massive PPT decks and endless rounds of editing, or initiatives that aren't approved/started until it is far too late to execute well.

    Continue reading
    1 person found this review helpful
  3. 2.0
    Current Employee, more than 1 year

    Good Program to Start Your Career

    Apr 1, 2021 - Developer Associate in Toronto, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The rotational developer associate program is generally a good program. 1. If you want to try something new or just start on one technology, this program fits your need, especially you don't have any experience in a specific tech stack, they give you sometime to learn depending on the manager. 2. get to know and learn from different peers, seniors and managers. The covid make it less important, but generally a good point. 3. If you have not developed a personal interest in career, this program may help.

    Cons

    Some obvious cons: 1. Not all managers knows this program well. Sometimes, you feel like you are a senior intern. It is hard to have a longer ownership. 2. Can't accumulate your experience on the same track, especially you have developed personal interest. 3. Not all positions are valuable. Some teams still use old technologies and have too much legacy. 4. Low pay. The first year refresh is ignorable and can't be comparable to RBC, and bonus is hardly to be met. 5. Equipments are Windows laptop, even for developers. This result in low efficiency if you are a mac user. 6. average benefits

    Continue reading
    1 person found this review helpful
  4. 5.0
    Current Employee

    great employee experience

    May 11, 2021 - Human Resources Relationship Manager in Toronto, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    HR family is so warm and welcoming. Everyone looking to help each other out

    Cons

    lots of things going on at the same time. lots of moving pieces.. you really need to know how to manage your time

    Be the first to find this review helpful
  5. 5.0
    Former Employee, more than 8 years

    Great Company to work

    May 11, 2021 - Senior Manager in Toronto, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Progressive culture, great leadership across many levels, put the customer first. Strong focus on employee experience, work/life balance.

    Cons

    Big matrix organization so projects can move a bit slower but this isnt specific to TD.

    Be the first to find this review helpful
  6. 1.0
    Former Employee, more than 1 year

    Pressure to sell and no room for growth

    May 11, 2021 - Customer Experience Associate in Toronto, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -trying to be diverse and some nice colleagues

    Cons

    -no time for breaks if you work on a 5-hour shift, sometimes even difficult to get to the washroom and working on Sundays -TD makes you sell as many products as possible otherwise you do not get a promotion -low pay 18 CAD an hour -TD makes you stay in your role for at least one year, no way of changing positions -when addressing customers who changed their legal name and gender, you cannot update the system and it creates a very unpleasant experience for the customers as you address them with the wrong name

    Continue reading
    Be the first to find this review helpful
  7. 5.0
    Current Employee, more than 1 year

    Excellent company to start a career, but could pay better.

    May 7, 2021 - Personal Banking Associate in Toronto, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good benefits, good culture, stability, easy to see a career path, good training, good opportunity for growth.

    Cons

    Low pay for the amount of job in certain positions, a lot of pressure on goals, minimum time to stay in a position after a promotion.

    Be the first to find this review helpful
  8. 2.0
    Current Employee, more than 1 year

    Bad Management

    Apr 14, 2021 - Digital Technology Specialist in Toronto, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good Pay, benefits, work life balance

    Cons

    agents are told to finish the call within 450 seconds (so if you find yourself getting cut off within that time now you know why). There's distrust within departments and you will find passive aggressive behavior almost everywhere. You are expected to meet your KPIs even though the training isnt sufficient (I was given 3 days training before being shoved into calls). Yo make a lot of unnecessary mistakes on calls because of lack of training. The management is only interested if you meet the KPIs. There's a reason why there was a class action employee lawsuit last year. Only high performers move up and if you need help to improve yourself or your team, you can forget about it. This is because the managers are either too busy or dont care. At the end of the day you are constantly feeling stressed and stuck in your position. They ask you do you need support (however they expect you to say no and figure it out yourself.)

    Continue reading
    1 person found this review helpful
  9. 5.0
    Former Employee

    Great Company

    May 11, 2021 - Manager Quantitative Analytics in Toronto, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work-Life Balance, Culture, Senior Management

    Cons

    Compensation & Benefits, Career Opportunities, etc.

    Be the first to find this review helpful
  10. 5.0
    Current Employee, more than 3 years

    Diverse

    May 9, 2021 - Function Specialist in Toronto, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people development. Employees are encouraged to work on personal growth.

    Cons

    Minimum 2 years per role before you can move on to the next

    Continue reading
    Be the first to find this review helpful
Viewing 1 - 10 of 2,449 Reviews

Popular Careers with TD Job Seekers

Customer Experience Associate
Learn About the Job
JobsSalariesInterviews
Information Security Specialist
Learn About the Job
Learning Solutions Architect
Learn About the Job

Work at TD? Share Your Experiences

TD logo
or