TD Toronto Reviews

Pros

Competitive pay and benefits. Genuine effort to embrace diversity and inclusion. Pockets within the bank retain an admirable culture. Many very talented colleagues, most of whom are helpful, caring, and collaborative. Large organization and a culture of internal mobility/growth means lots of opportunity to build a career.

Cons

Leadership is variable - some are genuinely people-focused, while some are only in it for themselves. There has been a relentless and accelerating pursuit of "efficiency" last several years, and it is visibly impacting people's wellbeing. The leader of the group plays a big role in how this plays out on the ground. Workspaces (when people are once again commuting downtown) are hit/miss. Some floors are rather dated and in need of reno. TD culture of collaboration can be paralyzing, and some leaders are terrified of taking a position with their next-level unless everything is perfect. This can manifest as massive PPT decks and endless rounds of editing, or initiatives that aren't approved/started until it is far too late to execute well.

Pros

The rotational developer associate program is generally a good program. 1. If you want to try something new or just start on one technology, this program fits your need, especially you don't have any experience in a specific tech stack, they give you sometime to learn depending on the manager. 2. get to know and learn from different peers, seniors and managers. The covid make it less important, but generally a good point. 3. If you have not developed a personal interest in career, this program may help.

Cons

Some obvious cons: 1. Not all managers knows this program well. Sometimes, you feel like you are a senior intern. It is hard to have a longer ownership. 2. Can't accumulate your experience on the same track, especially you have developed personal interest. 3. Not all positions are valuable. Some teams still use old technologies and have too much legacy. 4. Low pay. The first year refresh is ignorable and can't be comparable to RBC, and bonus is hardly to be met. 5. Equipments are Windows laptop, even for developers. This result in low efficiency if you are a mac user. 6. average benefits

Pros

-trying to be diverse and some nice colleagues

Cons

-no time for breaks if you work on a 5-hour shift, sometimes even difficult to get to the washroom and working on Sundays -TD makes you sell as many products as possible otherwise you do not get a promotion -low pay 18 CAD an hour -TD makes you stay in your role for at least one year, no way of changing positions -when addressing customers who changed their legal name and gender, you cannot update the system and it creates a very unpleasant experience for the customers as you address them with the wrong name

Pros

Good Pay, benefits, work life balance

Cons

agents are told to finish the call within 450 seconds (so if you find yourself getting cut off within that time now you know why). There's distrust within departments and you will find passive aggressive behavior almost everywhere. You are expected to meet your KPIs even though the training isnt sufficient (I was given 3 days training before being shoved into calls). Yo make a lot of unnecessary mistakes on calls because of lack of training. The management is only interested if you meet the KPIs. There's a reason why there was a class action employee lawsuit last year. Only high performers move up and if you need help to improve yourself or your team, you can forget about it. This is because the managers are either too busy or dont care. At the end of the day you are constantly feeling stressed and stuck in your position. They ask you do you need support (however they expect you to say no and figure it out yourself.)

Pros

Great people development. Employees are encouraged to work on personal growth.

Cons

Minimum 2 years per role before you can move on to the next