TD Financial Service Representative Reviews | Glassdoor.ca

TD Financial Services Representative Reviews

Updated 2 Sep 2019

To filter reviews, or .

Found 160 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
74%
Recommend to a Friend
84%
Approve of CEO
TD CEO Bharat Masrani
Bharat Masrani
55 Ratings
  1. "Wonderful experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Financial Services Representative in Coquitlam, BC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TD part-time for more than a year

    Pros

    I was lucky enough to have a very supportive team. Since branch banking requires collaborative efforts between colleagues, this increased team morale and overall employee happiness. Duties can be challenging at first, but after repetitions it gets easier and more natural. Overall a wonderful experience.

    Cons

    Onboarding to the role was a little ambiguous and confusing since there wasn't too much guidance.

    Advice to Management

    Better onboarding training for new employees.

    TD2019-05-27
  2. "TD Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Financial Services Representative in Toronto, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at TD full-time for more than a year

    Pros

    Great people, and great environment to work at

    Cons

    pressure on meeting targets, and maintaning your goals

    Advice to Management

    Understand the concept of treating employes with value

    TD2019-09-02
  3. Helpful (1)

    "Good learning or start up job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Financial Services Representative in Montreal, QC

    I have been working at TD full-time for more than a year

    Pros

    Very good career opportunities as long you are good in sales. Great place to learn.

    Cons

    Stress, target goals are very high where most of the staff won't reach. If working in a big branch it will be mentally exhausting.

    TD2019-07-16
  4. "Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Financial Services Representative in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TD full-time for more than a year

    Pros

    - learn skills that you can use to grow your career - fun place to work - benefits and vacation time are a plus - working day hours are great, never have to work too late into the evening so you can enjoy yourself, a few weekends off per month, all major holidays off often with an extra day

    Cons

    - depending on the size of your branch, you may not be coached too much by managers, have to self initiate most learning, which may or may not be a problem for you - often times putting in more time than what you're getting paid for

    TD2019-06-21
  5. "Good Carrier Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Financial Services Representative in Vancouver, BC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at TD part-time for less than a year

    Pros

    There are lots of possibility in TD, I meet very well prepared people and managers. They really help you to achieve targets. I really recommend

    Cons

    Improve team work, not enough team building activities

    Advice to Management

    Improve under the team work prospective

    TD2019-06-17
  6. "TD Canada Trust"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Financial Services Representative in Richmond, BC

    I have been working at TD full-time for less than a year

    Pros

    Overall positive experience during interview and work.

    Cons

    It all depends on the branch and the management team that if you will have a pleasant workplace.

    TD2019-05-21
  7. Helpful (1)

    "Financial Services Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Financial Services Representative in Nanaimo, BC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at TD full-time for more than 3 years

    Pros

    Coworkers, specifically tellers, are incredible, less experience needed than other banks, 7 day week fits into student schedule. Some managers will be a lifelong resource and friend. Lots of opportunity to progress.

    Cons

    The bad managers far outweigh the good. You will be asked to do things that break your licensing and break ethical standards. You belong to the company, any sort of outside obligation will be treated as poor work ethic. If a manager is upset their reasoning is considered objectively true, ie. when your email is a little sassy and you dont use emoticons you can be reprimanded, on the flip side when you become upset... and provide your reasoning you may still be reprimanded. If you are not a visible minority, which is asked in prescreening, you have to get much better results on the pre-screening in order to get to the interview phase, very seldom anyone else gets interviewed, about 1 in 5.

    Show More

    Advice to Management

    It's too late for this company, other than the CEO and Andy Pilkington, as well as many managers of customer service, management is broken.

    TD2019-04-18
  8. "FSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Financial Services Representative in Vancouver, BC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at TD full-time for more than a year

    Pros

    Great culture and people. Great careers advancement opportunities. Good management as well.

    Cons

    Overtime pay was frowned upon by management.

    TD2019-04-04
  9. "Financial Services Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Financial Services Representative in Edmonton, AB
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at TD full-time for more than 10 years

    Pros

    Great work/life balance, great benefits that start at min 15 hours of work a week, company integrity.

    Cons

    TD is restructuring branch positions as well as how performance is measured. Large sales pressure due to unreasonable goals. It is a work in progress.

    Advice to Management

    Lower sales goals during transition so staff can feel encouraged and successful rather than stressed, frustrated and confused. Over half of the sales staff at my TD branch are applying for different jobs.

    TD2019-03-08
  10. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Financial Service Representative in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TD full-time for more than a year

    Pros

    Great team! Diverse and multicultural.

    Cons

    Tech needs to be updated in some branches.

    TD2018-11-02
Found 160 reviews