Sussex Insurance Reviews | Glassdoor.ca

Sussex Insurance Reviews

Updated May 7, 2019

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Found 14 reviews

2.3
StarStarStarStarStar
Rating TrendsRating Trends
32%
Recommend to a Friend
  1. "headstart"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Sussex Insurance full-time

    Pros

    originating company since feb 2011

    Cons

    same company since feb 2011

    Sussex Insurance2017-12-23
  2. "Insurance Agent"

    StarStarStarStarStar
    • Work/Life Balance
    Current Employee - Anonymous Employee in Victoria, BC
    Doesn't Recommend
    Negative Outlook

    I have been working at Sussex Insurance full-time

    Pros

    It definitely gives you a variety of all sorts of insurance transactions. You never know what you’re going to get from day to day. Makes the shift go by fast.

    Cons

    They don’t do things by the book when it comes to looking out for their employees. They do illegal stuff that ICBC would definitely shut them down for, as well as Labour Relations and Human Rights Tribunal for how they treat their staff.

    Advice to Management

    The CEO needs to hire a better class of people for his management team, although the CEO doesn’t look out for his employees who keep putting lots of money in his pocket. I guess this explains why Sussex is the bottom of the barrel when it comes to Insurance companies to work for and why they can’t retain staff for long periods of time.

    Sussex Insurance2019-05-07
  3. "Rating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Insurance Broker 
    Recommends
    Neutral Outlook

    I worked at Sussex Insurance full-time

    Pros

    Good starting wage and regular increases. There is a nice filing system in the back office. There is a water cooler an small fridge for staff use.

    Cons

    Very noisy atmosphere due to cash registers ringing and children screaming. Inexperienced manager. Much better manager in place now.

    Advice to Management

    Have the office cleaned weekly. Have the floors washed and waxed monthly. Update fascia.

    Sussex Insurance2019-03-11
  4. "Customer Service Representative"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in North Vancouver, BC

    I worked at Sussex Insurance full-time for more than a year

    Pros

    Good benefits Paid lunch hour Birthday off with pay Commission

    Cons

    Long hours (12 hour shift) No overtime or banking hours Autoplan only Uniform requirement

    Sussex Insurance2018-11-24
  5. "Insurance Trainee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     

    I worked at Sussex Insurance

    Pros

    Great People. And good location

    Cons

    Long hours. Can be really slow sometimes

    Advice to Management

    N/A

    Sussex Insurance2018-07-30
  6. "Unqualified Manager that uses intimidation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Csr1 in Mission, BC
    Doesn't Recommend
    Negative Outlook

    I worked at Sussex Insurance full-time for more than 3 years

    Pros

    Close to home. Owners are great.

    Cons

    She lies and and is not qualified to run a business via her narcissistic attitude and prejudices and vanity . She can't remember and lacks personal accountability. Uses her staff then throws them away when she wants.

    Advice to Management

    Retire

    Sussex Insurance2018-02-23
  7. "Not recommended!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Autoplan Agent in Kamloops, BC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sussex Insurance full-time for more than 5 years

    Pros

    Flexible shifts, always something to do, great experience for new people with various transaction exposure pay is reasonable and benefits

    Cons

    Working evenings and weekends, staff can be toxic, averaging agreement means no lunches and no overtime straight pay, public shaming for mistakes, etc

    Advice to Management

    More hands on managing and development new methods, and brush up on rules and regulations at the workplace before things get worse

    Sussex Insurance2017-09-18
  8. "csr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend

    I have been working at Sussex Insurance full-time

    Pros

    location was convenient in a grocery store

    Cons

    Poor wages, dishonest employees and management, employees actually stole from co-workers and management did nothing. suppose to be professional office, rules were ignored

    Advice to Management

    should actually know what the laws

    Sussex Insurance2017-09-15
  9. "Auto CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Auto Customer Service Representative 
    Recommends
    Positive Outlook

    I have been working at Sussex Insurance full-time for more than a year

    Pros

    A lot of walk in clients, always something to do.

    Cons

    Work Life Balance isn't great

    Sussex Insurance2017-08-03
  10. "Insurance Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Insurance Sales Agent in Abbotsford, BC

    I have been working at Sussex Insurance part-time for more than a year

    Pros

    Flexable shifts. Not too busy.

    Cons

    Wages are lower than other insurance broker offices.

    Advice to Management

    Offer more incentives for the staff to make commisionable sales.

    Sussex Insurance2017-02-16
Found 14 reviews