Superior Propane Reviews | Glassdoor.ca

Superior Propane Reviews

Updated 14 August, 2017
33 reviews

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3.0
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Superior Propane President Greg McCamus
Greg McCamus
18 Ratings

33 Employee Reviews

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  1. "Financial Analysist"

    StarStarStarStarStar
    Former Employee - Financial Analyst in Calgary, AB
    Former Employee - Financial Analyst in Calgary, AB

    I worked at Superior Propane (Less than a year)

    Pros

    good work environment, nice team,

    Cons

    office was moved to east coast

    Advice to Management

    hopefully they can bring the head office back to Calgary


  2. "Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Guelph, ON
    Former Employee - Customer Service Representative in Guelph, ON
    Doesn't Recommend
    Disapproves of CEO

    I worked at Superior Propane full-time (More than a year)

    Pros

    Colleagues are quite helpful and cooperative when overloaded work needs completion.

    Cons

    Compensation not does co-relate justifiably to the work load. Many employees employees bearing work load for 2 employees without any additional benefits or appreciation. Poor training facilities. Favouritism rampant, with those in the good books of the Management able to get away doing a lesser workload.

    Advice to Management

    Treat all employees, in similar grade, equally fair. Create conditions to compel employees to go the extra mile on their own accord and pay compensate them for it. Appreciate employees for their contribution and lend a sympathetic ear to those who lag behind (they may not be up to par with others because of an very high load of work) and give them a pat on the back, rather than terminate them for being "not a good fit"

    Ensure standardized pricing policies. Don't milk customers with prices 2/3 times the prevailing rate and offer them market comparable rates once they drop your service and move over to a competitor due to your costs being exorbitant.


  3. "?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bulk Driver in Pembroke, ON
    Former Employee - Bulk Driver in Pembroke, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They have a pension plan and good benefits

    Cons

    Had poor management that make bad decisions....treats workers like a number....treats customers very poorly

    Advice to Management

    Start concentrating on your employees and customers rather than your share holders


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  5. "Terrible Company Avoid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Dispatcher in Guelph, ON
    Former Employee - Delivery Dispatcher in Guelph, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Superior Propane full-time (More than 3 years)

    Pros

    Honestly this company was terrible, I had the worst experience of my life there.

    Cons

    Constant employee turnover, raises are rarely granted internally, you are better off to quit go somewhere else, then get hired back if you want a raise.


  6. "A+ Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Learning and Development Specialist in Mississauga, ON
    Former Employee - Learning and Development Specialist in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Superior Propane (More than a year)

    Pros

    Strong leadership top-down, fair pay, good benefits

    Cons

    Lack of direction from some Dept management.

    Advice to Management

    All-in-all, they're doing a good job.


  7. Helpful (1)

    "Superior in name only"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Calgary, AB
    Former Employee - Director in Calgary, AB
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Superior Propane full-time (More than a year)

    Pros

    Good people in all regions of the country

    Cons

    Senior leadership team is oblivious to the environment. They only are concerned with their bonus ... and will do what ever they can to max out payment.

    Advice to Management

    Stay at Superior ... don't contaminate other good companies


  8. "Great"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Sales Representative in Mississauga, ON
    Current Employee - Sales Representative in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Culture and great people

    Cons

    Everything is well run by the team.

    Advice to Management

    Keep expanding


  9. "Dissappointed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    The on-boarding for new employees was excellent. On the first start date there was office supplies, a laptop and a name plate at the desk location.

    Cons

    Distance from home to work. Department goals and directions were unclear from manager.

    Advice to Management

    Engage in work from home options to enhance work/life balance.


  10. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Can acquire extensive knowledge for development, as well as administrative experience: dealing with customers, etc.
    A lot of room for professional growth

    Cons

    Have many levels of management to work with, and very seldom are people on the same page: this results in miscommunication and usually the person directly dealing with customers ends up taking the blame.
    For the number of hours each puts in, pay should be higher.

    Advice to Management

    Make the power play between managers more fair.
    Improve training aspect for employees. Don't just give them a binder so they can teach themselves.


  11. "delivery coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ACCOMPLISHMENTS Delivery Coordinator in Guelph, ON
    Former Employee - ACCOMPLISHMENTS Delivery Coordinator in Guelph, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Superior Propane (Less than a year)

    Pros

    competitve salary and benefits, great training progrm

    Cons

    management needs improvement, goals and objectives are not outlined.

    Advice to Management

    improve team interaction


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