SunTrust Financial Services Representative Reviews

Pros

When I was there, the people were good to work with. Thank you for helping with a part time job so I could finish College.

Cons

The programs were convoluted. Information was really hard to find. Pay was way below industry standard. Everyone had to bank hop.

Pros

Pay is decent. Merger opportunities

Cons

Poor communication. Constantly fearing that you are doing something that will end your career because you were not properly trained or supplied resources.

Pros

- If you are in-store branch inside a grocery store you get to sleep in a little because the branch opens at 10am - Benefits are pretty good - Worked holidays are over-time - Paternity/Maternity leave available - Redbrick benefits allows you to earn money to use towards medical related expenses

Cons

- Sales Pressure is very high and threatening sometimes - Miscommunication as everything is typically designed for a traditional branch so if you are in a grocery store branch you basically have to adjust or interpret how it would translate towards your branch - Long hours, especially if your branch is understaffed, in-store branches close at 7pm, also open on weekends, leading to no work/life balance - Outdated systems and technologies, recently updated but still mediocre

Pros

SunTrust probably has the best on-boarding and training program in banking. The pay is relatively good compared to other banks, but that’s probably due to the terrible health benefits.

Cons

Politics, politics, politics... I can’t fault the whole company for the way things are run on the retail side. However, there is a horrible sales culture that rewards those who engage in the backstabbing and brown-nosing and the underhanded methods of obtaining business. They have set the sales goals so that the branch managers are in direct competition with everyone else in the branch which allows some to manipulate, trick or steal business with impunity. Furthermore, if you “speak up” about unethical behavior some managers will retaliate by actively hurting your reputation and make your life miserable from then on. They have an extremely high turnover rate due to this and other improprieties leaving many branches severely under staffed and with very low morale. The employees with integrity and ethics are usually left in the dust when it comes to career advancement so be prepared to trade your dignity and integrity to climb the corporate ladder.

Pros

Work directly with clients, company training

Cons

Understaffed branches. Managers with an aggressive approach towards sales goals.