Square Reviews | Glassdoor.ca

Square Reviews

Updated 14 January, 2019
409 reviews

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4.0
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Square Founder & CEO Jack Dorsey
Jack Dorsey
318 Ratings

Employee Reviews

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Pros
  • "Great work/life balance (again depending on your org but it was great in mine)" (in 36 reviews)

  • "engaging, fast paced work environment" (in 23 reviews)

Cons
  • "Typical growing pains of a new office" (in 28 reviews)

  • "Work/life balance is non existent" (in 13 reviews)

More Pros and Cons

  1. "QA hardware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Square full-time

    Pros

    Excellent place to work in

    Cons

    nothing to tell in this subject


  2. "Software Developer"

    StarStarStarStarStar
    Former Employee - Software Developer in Kitchener, ON
    Former Employee - Software Developer in Kitchener, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Square full-time (More than a year)

    Pros

    Great company with some fun perks, and a very good social mission.

    Cons

    Depending on your team, opportunities for advancement are minimal and the work might not be as interesting.

  3. "Embedded Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Nice team and good management.
    Great place to learn new technology.

    Cons

    Can be faster in decision making.


  4. Helpful (9)

    "Be forewarned..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Square full-time

    Pros

    Great brand equity in tech and also financial services. Some really nice people but nobody stays long. Very high quality work is produced by this company. Design is always paramount and on point. Awesome coffee.

    Cons

    Business practices: Square leverages its name to their advantage and to the disadvantage of everyone else. This is manifested in poor compensation for all people outside of engineering and getting out of paying for recruiting and / or sponsorship privileges for their brand. Contractors are treated as second class citizens and must be willing to work for very little pay. Full time roles are advertised as available but I know for a fact there was never headcount to begin with. All this makes the company seem disingenuous as they are constantly trying to convince people that they're the "good guys" in merchant services.

    Business health: Cost cutting is apparent throughout the organization (not that this is a bad management style, but it seems to be a signal something more). Sometimes it feels like some people are shoving the proverbial company "kool-aid" down people's throats; I think anyone with a discerning eye knows what's going on.

    Working environment: The company is large now so there is a lot of red tape and channel conflict. Be prepared to manoeuvre a highly political environment. Your experience largely depends on your team and manager (like every other corporate) and culture is obviously much less cohesive than at smaller companies. Tricky thing is even if you get onto a great team, I guarantee that team will not stay that way long.

    Churn is very high at this company (for many reasons) so don't count on anyone sticking around for very long. 4 months in and you're considered a veteran! Most people come in and realize it's only a stepping stone.

    There are lots of intelligent people here; most are not humble. There are also lots of ambitious people here but they're more likely to push you down than help you up.

    Expect to work long and hard hours. Don't expect to make friends.

    Advice to Management

    Train people managers. I was witness to some serious HR infractions carried out by managers who just didn't know better.


  5. "Fun, challenging and rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer
    Current Employee - Software Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Square full-time

    Pros

    It's great getting to work with a very talented team. I love learning something new and getting challenged each and every day. The company is incredibly transparent internally, which is really refreshing. I love building products that empower local merchants. Compared to big tech companies that I've worked at, I feel like Square is a great place where we can win as a team.

    Cons

    Growing fast and having many offices around the world have come with challenges. The amount of internal communication can be mind boggling if you don't quickly figure out a system for managing it. If you are the kind of person that needs to know exactly what you'll be working on in two month then Square isn't for you.

    Advice to Management

    Stay agile and keep focussing on rapidly delivering innovative solutions.


  6. "Great culture and leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in San Francisco, CA (US)
    Former Employee - Product Manager in San Francisco, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Square full-time (More than 3 years)

    Pros

    I really enjoyed my time at Square. The culture is very inclusive and there are world class leaders that are accessible at any level.

    Cons

    As the company grows there are many re-orgs that can be distracting, but that is normal.


  7. "Great company with room to excel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Square full-time

    Pros

    - engaging, fast paced work environment
    - customer-centric approach to product development
    - terrific compensation & benefits

    Cons

    - open office layout, which may not work for everyone
    - opportunities to grow through promotion or increased responsibilities may be limited, depending on the team/product

    Advice to Management

    Continued investment in development programs for employees, including mentorship opportunities, career development workshops, and the ability for employees to work on projects for other teams/products (however small) to explore other areas of the company.

  8. Helpful (1)

    "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Square full-time

    Pros

    Management team, Salary, Location, Workplace

    Cons

    CEO, Tasks, People, Deadlines, Scrum


  9. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Associate in San Francisco, CA (US)
    Current Employee - Operations Associate in San Francisco, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Square full-time (Less than a year)

    Pros

    Benefits, Management, Facilities, Snacks, Programs

    Cons

    Career Growth, Location does not have many options


  10. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in San Francisco, CA (US)
    Former Employee - Account Manager in San Francisco, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Square (More than 3 years)

    Pros

    Great company. Strong leadership. Mission Driven.

    Cons

    Company is getting larger and with that comes more internal politics/red tape.