Square Reviews

Updated May 12, 2021

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4.3
88%
Recommend to a Friend
93%
Approve of CEO
Square Founder & CEO Jack Dorsey
Jack Dorsey
495 Ratings
Pros
  • "Great work life balance is promised(in 55 reviews)

  • "They offer great benefits for their employees while also helping them further in their career(in 36 reviews)

  • Cons
  • "Typical growing pains of a new office(in 29 reviews)

  • "Work life balance during busy seasons/days(in 25 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      Amazing company

      Apr 25, 2021 - Software Engineer Intern in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      they really care and you can tell that's why people stay at the company so long

      Cons

      nothing really honestly, i wasnt there long

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    2. 2.0
      Current Employee

      It tech

      Apr 6, 2021 - IT Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good benefits good vacation period

      Cons

      work from home, missing the on site benefits,

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    3. 5.0
      Current Employee

      Good place!

      Feb 6, 2021 - Software Engineer in Kitchener, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly culture! Always working with new technology!

      Cons

      There's always change so there's always something to figure out

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    4. 5.0
      Current Employee, more than 3 years

      Never been at a company so amazing!

      Jan 29, 2021 - Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing culture with full transparancy into decisions. Great collaborative culture.

      Cons

      Nothing really! No more free snacks and meals during WFH

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    5. 5.0
      Current Employee, less than 1 year

      Great Company to Work For! Enjoyable Interview + Onboarding Process During COVID-19

      Jul 21, 2020 - Account Manager in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Interactive and enjoyable onboarding process -Tommy in particular was great during the interview and hiring process. He kept me informed during all stages and answered any questions I may have had very quickly. He even responded back to me outside of normal working hours which I greatly appreciated -Amazing work culture (everyone is eager to help, welcoming and incredibly diverse) -Awesome Benefits (great healthcare + wellness plans, unlimited vacation, WFH) -Reachable and transparent leadership team -Lots of opportunities to learn + take on more responsibility

      Cons

      -WFH during Covid-19 makes it difficult to meet team members in-person -Such a large organization means there is a lot of initial learning to do when trying to figure out proper channels of communication

      Continue reading
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    6. 1.0
      Current Employee, less than 1 year

      Remote onboarding kinda sucks. You won't be coding much here.

      Sep 6, 2020 - Software Engineer in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Jack is a solid dude - Good company values - Good benefits - Co-workers generally friendly and helpful

      Cons

      - On-boarding really, really sucks. - Nobody really knows anything, and people are just blindly following processes. - Write docs for days / weeks / months, no time actually spent writing code. - If you like technology and building things with code, you'll be stuck in a quagmire of documentation, reviews, complicated legacy code nobody dates touch, and robotic processes. - Nobody has figured out how to build team morale remotely, which is a problem given Square wants to become a fully remote company.

      Continue reading
      7 people found this review helpful
    7. 5.0
      Current Employee, less than 1 year

      Growth Mindset

      Sep 22, 2020 - Account Manager in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They hit the ground running since my first day. Training was very intense and allowed me to learn the in's and out's of the product and company. Definitely no slacking around, I feel a common sense of everyone around me growing the business together. Seeing tons of hiring and competitive compensation. Benefits package is AWESOME.

      Cons

      None so far, everything's been great

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    8. 5.0
      Current Employee, less than 1 year

      Love it! - Best Interview + Onboarding Experience Ever!

      Jul 29, 2020 - Account Manager in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Plenty of room to grow and excel career wise - The best onboarding experience I've ever had.. honestly, really set the bar! - Great benefits + great culture, everyone's super friendly and always ready to help - WFH - Leadership really cares and pushes you to achieve potential inside and outside work

      Cons

      - Work life balance during busy seasons/days

      Continue reading
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    9. 5.0
      Current Employee, less than 1 year

      Sense of Fulfillment and great work culture

      Jul 21, 2020 - Anonymous Employee in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Lots of autonomy - everyone is helpful and extremely friendly - Great company perks and strong collaborative environment - The leadership really cares and has transparent roadmap

      Cons

      - Sometimes the work life balance is blurred due to workload

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    10. 2.0
      Former Employee, more than 3 years

      Payment company and more.

      Sep 15, 2020 - Senior Software Engineer in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good office culture, competitive compensation, good location

      Cons

      Lack of opportunities in Toronto, messed up management.

      3 people found this review helpful
    Viewing 1 - 10 of 696 Reviews

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