Sprint Reviews

Updated May 6, 2021

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3.5
60%
Recommend to a Friend
66%
Approve of CEO
Sprint CEO Michel Combes
Michel Combes
677 Ratings
Pros
Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great"

    5.0
    Former Employee - Host 

    I worked at Sprint part-time

    Pros

    Lots of great things about this place

    Cons

    More cons than Rogers company

  2. "CS Review"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sprint full-time

    Pros

    Lot of extra hours to do

    Cons

    high pressure to deal with situation


  3. "High paced stressful work days. Great bonus incentives and option to work overtime."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inbound Retention Representative in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Sprint full-time for less than a year

    Pros

    Great bonus incentives and good training is provided. Option to work from home is the best. Great support from backend.

    Cons

    Paid for each minute you are on call. Most days are stressful with high volume of calls.

    Continue reading
  4. "Good place to work"

    3.0
    Former Employee - TELESALES Representative 

    I worked at Sprint full-time

    Pros

    Bonuses, flexible hours, training, incentives, co workers

    Cons

    Pay, work culture, call volume, no room for growth, irate callers

  5. "Unorganized mess"

    1.0
    Former Employee - Customer Service Representative (CSR) in Toronto, ON

    I worked at Sprint full-time

    Pros

    None from day one everyone was all over the place

    Cons

    Everything Hardly any training Thrown on phones with little to no information

  6. "good"

    3.0
    Former Employee - Customer Care Representative 

    I worked at Sprint full-time

    Pros

    good for the management side

    Cons

    no comments, for behavioral approach

  7. "Made us lie"

    1.0
    Former Employee - Retention Specialist in Trenton, ON

    I worked at Sprint full-time

    Pros

    it was a regular paycheck

    Cons

    They trained us to lie to keep customers on the line

    Continue reading
  8. "sales assistant in retentions department"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in East York, ON
    Recommends
    No Opinion of CEO

    I worked at Sprint full-time for less than a year

    Pros

    you can get good commissions if you know how

    Cons

    some crazy people and calls

  9. "None"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Manager in St. Louis, SK
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sprint full-time for more than a year

    Pros

    Working for t mo now

    Cons

    Great commissions get an A store

    Continue reading
  10. "Retention agent"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retention Agent in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Sprint full-time for less than a year

    Pros

    Work from comfort like at home

    Cons

    A lot of work pressure and poor management some managers are good but some are not at all some are really rude

Viewing 1 - 10 of 8,806 Reviews

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