Southwest Airlines Employee Reviews about "great benefits"

Updated Jun 27, 2020

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4.3
83%
Recommend to a Friend
93%
Approve of CEO
Southwest Airlines Chairman, President & CEO Gary C. Kelly
Gary C. Kelly
1,553 Ratings
Pros
  • "Great benefits, great company with a heart(in 222 reviews)

  • "Flight benefits, 9% 401k company match, build your own paycheck(in 173 reviews)

Cons
  • "Also you will be the first to get mandatory overtime(in 95 reviews)

  • "There is no cons for who works hard(in 60 reviews)

More Pros and Cons

Reviews about "great benefits"

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  1. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Southwest Airlines full-time for more than 3 years

    Pros

    Inclusive Culture, Healthy Work Environment, Openness to Change (most times), Great Benefits, and Relatively stable work environment

    Cons

    Large company makes navigating growth opportunities a bit challenging

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  2. "I LUV SWA!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southwest Airlines full-time for more than 3 years

    Pros

    Servant's Heart, Warrior Spirit, Fun-loving Attitude are the requirements to join this family. And this IS whom you want to call family. Amazing company to join. (And yes, they have great benefits and free travel :)

    Cons

    In a company this large, with so many opportunities, it can be hard to navigate finding your next career step, especially if it involves a department change.

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  3. "Great company, iffy job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Support and Services in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time for more than 3 years

    Pros

    Friendly people, unlimited hours, great pay, great benefits

    Cons

    Shifts are seniority based so your shifts will change every few months. Even years later, you still do not have enough seniority to get what you want unless you want to work overnights.

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  4. "Great experience and wonderful treatment of employees"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - Communications Intern in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southwest Airlines for less than a year

    Pros

    Great benefits, awesome work environment

    Cons

    Pay was slightly lower than average for the area (because of benefits)

  5. "Awesome Job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ramp Agent in Manchester, NH
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time

    Pros

    Great benefits, decent pay, free travel!

    Cons

    Long hours, holidays, night shifts

  6. "Love my job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Conseiller in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time for more than 10 years

    Pros

    great benefits, great workplace, great management

    Cons

    long hours, long nights, away from family sometimes for extended period

  7. "“Forced” positive work culture"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Neutral Outlook

    I worked at Southwest Airlines

    Pros

    Great people to work with, great benefits and profit sharing, Fly for free

    Cons

    Time off, SCHEDULE, 24 hour customer service, schedule changes every 3 months and is based on seniority, mandatory overtime, no time in between calls.

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  8. "Excellent Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Ground Operations 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southwest Airlines full-time

    Pros

    Great benefits, great company with a heart.

    Cons

    Mandatory overtime, working in inclement weather.

  9. Helpful (1)

    "Flight Attendant for 12 years"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Flight Attendant in Los Anglin, WV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southwest Airlines full-time for more than 10 years

    Pros

    Flexible schedule, good pay, great benefits.

    Cons

    If you don't fit in to the "culture" you can feel out of place.

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  10. "Great Company!"

    5.0
    Former Employee - Team Leader Customer Service in Oakland, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southwest Airlines full-time for more than 5 years

    Pros

    Great leadership, room for growth, great benefits!

    Cons

    Pay is so-so. Must be willing to move for career growth.

Found 222 reviews