Smith & Nephew Reviews

Updated Jun 12, 2021

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Found 1,028 of over 1k reviews

4.0
80%
Recommend to a Friend
93%
Approve of CEO
Smith & Nephew CEO Roland Diggelmann (no image)
Roland Diggelmann
162 Ratings
Pros
  • "a great comany, with good benefits(in 51 reviews)

  • "great people from top to bottom(in 48 reviews)

  • Cons
  • "Communication with upper management(in 24 reviews)

  • "Also, the regular shuffling of senior management has caused confusion and delays in our product development projects(in 24 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year
      Featured Review

      Fast paced, but well supported team

      Feb 10, 2021 - Design Quality Engineer in Andover, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Compensation and benefits flexible schedule room to grow

      Cons

      occasional long hours small teams can require work outside your scope

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    2. 5.0
      Current Employee

      Great to work for

      Oct 14, 2020 - Sales Associate in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People are the best to work with

      Cons

      Covid has made it hard to work

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    3. 4.0
      Current Employee, more than 3 years

      Great team

      Jan 9, 2021 - Sales Associate in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team and fair compensation

      Cons

      Limited work life balance, need a better training process

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    4. 2.0
      Former Employee, more than 10 years

      In flux

      Apr 16, 2019 - Anonymous Employee in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great products and longevity in the marketplace makes it easy to talk to customers. Has had a long history of caring and knowledgable employees and sales representatives who are passionate about the company and their products.

      Cons

      Has recently undergone significant changes (locally and globally) and strong cultural presence and marketplace trust has drastically been diminished. Poor communication practice to both employees and customers.

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      1 person found this review helpful
    5. 2.0
      Current Employee, more than 1 year

      Not a strong sales orgaization

      Oct 13, 2014 - Medical Device Wound Sales Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice people and managers (too much so). Not a lot of pressure to perform above last evaluation/sales period.

      Cons

      Nice people...this is also a con. This is a very soft company. Hugging it out and talking about your feelings are encouraged. It is a bit riduculous. This company does not understand sales. It is a nurse focused education company. This is the reason they get their butts kicked by its competitors all the time. Need to grow a pair and badly needs strong leadership. Very weak clinical data for AWC product line. Loss of NPWT business due to internal office screw-ups with the FDA is also inexusable. Incompetence.

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      5 people found this review helpful
    6. 5.0
      Former Employee

      X X X X X

      May 6, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fast -paced truly global organization. There are some outstanding leaders with highest of commitment. There are many mission-focused employees working hard for the organization.

      Cons

      I have not observed any significant negative aspect.

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    7. 3.0
      Former Employee

      Smith & Nephew Ortho

      Jul 26, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      fascinating industry and high tech HQ facility

      Cons

      regrettable career advancement from selective managers playing favorites

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    8. 2.0
      Current Employee, more than 3 years

      Get off the bus

      May 11, 2021 - Manufacturing Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It has good benefits and decent pay.

      Cons

      You will be expected to do the work of 4 people and make up for the people that fail to do their own jobs because of the way goals are set. Company culture is an ongoing issue regardless of what you're told and they've done nothing that I have seen in several years to try to fix it across the different CEOs. Turn over has not improved in my time here (less than 50% of the people who start will still be here in 5 years is what I was told by a manager shortly after I initially started). There' s a reason.

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      1 person found this review helpful
    9. 5.0
      Current Employee

      Very good company

      Jun 8, 2021 - Sales Representative in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Ability to work with smart people and control not only the hours you work, but also the money you make

      Cons

      A lot of logistics, not a lot of time for selling

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    10. 5.0
      Current Employee, more than 1 year

      Best medical device company that I have worked for

      May 13, 2021 - Senior Director in Andover, MN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Leadership puts employees first and values their input. The company moves fast and is willing to make mistakes. There are plenty of opportunities to work outside of your areas of expertise if you are willing to learn and grow. Compensation is comparable to the industry. The company is working hard to modernize and remove reminiscent red tape from old days.

      Cons

      Still a few feuds with a lot of ingrained red tape.

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