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    Smile Brands Reviews

    Updated 17 April, 2019
    806 reviews

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    4.6
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Smile Brands CEO Steven C. Bilt
    Steven C. Bilt
    546 Ratings

    Employee Reviews

    Sort: PopularRatingDate
    Pros

    • "Our Smiles For Everyone Foundation is a great program that allows every employee to give back" (in 43 reviews)

    • "They also provide great benefits which allow employees to have flexibility with their working schedule" (in 46 reviews)

    Cons

    • "I have no cons with this employer" (in 38 reviews)

    • "I didn't like how upper management handled things when it came to resolving issues in the office" (in 17 reviews)

    More Pros and Cons
    1. Featured Review

      "Supportive work environment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Dentist, General in Little Rock, AR (US)
      Current Employee - Dentist, General in Little Rock, AR (US)
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Smile Brands full-time (Less than a year)

      Pros

      The Smile Brands team members are friendly and personable to patients and they provide excellent support to the doctors and dental staff, promoting an encouraging work environment. The Smile Brands front office staff strive to help patients obtain financially viable solutions and allow their doctors to focus on patient-centered dental care.

      Cons

      My experience has been positive.

      Advice to Management

      Continue providing support to dental staff to foster an atmosphere of patient-centered dentistry.

      Smile Brands Response

      16 Apr, 2019 – Employee Engagement Team

      Thank you for your review! So glad to hear you feel strongly supported and that your office culture seems to be thriving! It's doctors like you who maintain quality of care, always keeping... More

    2. "Amazing employer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - General Dentist in San Antonio, TX (US)
      Current Employee - General Dentist in San Antonio, TX (US)
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Smile Brands full-time (More than a year)

      Pros

      My team, loving coming to work everyday, benefits, practice is close to home, and community service opportunities. I LOVE my job!

      Cons

      Nothing to note, all good.

      Advice to Management

      Keep doing a great job!

      Smile Brands Response

      19 Apr, 2019 – CEO

      Thank you for your review. We LOVE it!

      3. Join the Smile Brands team
      See Our Latest Jobs

    3. "Such a blessing"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Periodontist in San Antonio, TX (US)
      Current Employee - Periodontist in San Antonio, TX (US)
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Smile Brands full-time (More than 8 years)

      Pros

      Working. with Smile Brands is giving me the chance to focus on my patients care, providing the best treatment that they deserve, I also have the support from all the aspect the. dental practice needs starting from great patients flow every month where I will be able to grow huge pool of patients with their word of mouth that causes bring in more patients and referral to me. working in a group practice as a periodontist is allowing me to create an amazing team work with the restorative dentist and finish our planned cases fast and easily with the patient comfort getting everything done in one place, in addition of all that I also have the support from the billing, filing for insurance, approving my cases with minimum adjustments and providing great financial options for my patients so I can get the treatments done.
      As a full timer, I take the advantage a lot of benefits starting from 401K plan, health insurance for the family, HSA and FSA accounts, life, disability and malpractice insurances and more. I may write pages of benefits that you can get for working with Smile Brands and I highly recombining working for this great company.

      Cons

      Not building an equity for your own practice.

      Advice to Management

      I wish if we can have a share or equity (Partnership) in the practices that we work at and give years from our life to serve them. (Like the PDS Model)

      Smile Brands Response

      19 Apr, 2019 – CEO

      Thank you for your review and for sharing some of the things that are working well for you at SBI, I am thrilled to read it all :)

      I am also pleased to be able to surprise you and tell you that we... More

    4. "SHOW ME YOUR PEARLY WHITES =)"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Office Manager in Santa Ana, CA (US)
      Current Employee - Office Manager in Santa Ana, CA (US)
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Smile Brands full-time (More than 8 years)

      Pros

      Happy with the hiring within to help people grow
      Steve built ceo for being a humble leader to this growing company
      great medical / auto ins discounts.
      great training visual and hands on

      Cons

      401k company match employees
      better competitive pay for office managers
      more aggressive billing / tracers more people to fight for our money
      A.L.M. to be held different places california etc.
      more time during this to intake all info given to us , i think it is to back to back

      Smile Brands Response

      19 Apr, 2019 – CEO

      Thank you for your review and all of the feedback.

      I want you to know we do review the 401k match regularly and consider it along with the overall employee benefits package. This year we decided... More

    5. "Innovation - Leadership"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Office Manager in Claremont, CA (US)
      Current Employee - Office Manager in Claremont, CA (US)
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Smile Brands full-time (More than 3 years)

      Pros

      Core values , prioritizing quality care with a smile.

      Cons

      There are no downsides.

      Smile Brands Response

      16 Apr, 2019 – Employee Engagement Team

      We appreciate your review and glad to know you're feeling good about your work at Smile Brands and the core values that allow us to always put quality care first. Thank you for being part of the... More

    6. "People first ideal of Smile Brands"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Doctor in La Verne, CA (US)
      Current Employee - Doctor in La Verne, CA (US)
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Smile Brands full-time (More than 3 years)

      Pros

      1. Fosters trust among patients, staff and management.
      2. Trust leads to greater treatment goals, as well as acceptance of treatment.
      3. Trust among staff leads to strength of corporation.

      Cons

      Financial rewards will seem to take a back seat but immediate rewards never outlast the long term results of patients referrals , greater treatment acceptance, staff relations, and meeting long term goals.

      Advice to Management

      Keep stressing a glass door of a lasting, trusting,honest, approach to management.

      Smile Brands Response

      16 Apr, 2019 – Employee Engagement Team

      Thank you, doctor, for taking time to leave a thoughtful and positive review. We are grateful to have you practicing at one of the supported offices providing thoughtful and carting treatment to... More

    7. "Smiles for everyone is my passion"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Treatment Counselor/Office Manager in Corona, CA (US)
      Current Employee - Treatment Counselor/Office Manager in Corona, CA (US)
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Smile Brands full-time (More than 3 years)

      Pros

      I enjoy working for smilebrands because they give you the opportunity to grow within the company. Started as a treatment coordinator and have been given the opportunity to manage.

      Cons

      Some days you’ll stay late but in the end the best reward is knowing you helped a patient change their smile.

      Advice to Management

      Continue to do what you do. You are appreciated.

      Smile Brands Response

      12 Apr, 2019 – Employee Engagement Team

      First, allow us to congratulate you on your professional growth with SBI! Its individuals like yourself that make it so easy for us to be able to deliver Smiles for Everyone. Thank you for taking the... More

    8. "Great place to work at"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - General Dentist in Corona, CA (US)
      Current Employee - General Dentist in Corona, CA (US)
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Smile Brands full-time (More than a year)

      Pros

      Nice team, communication and care like a family

      Cons

      Wishing to improve and manage pt schedule for better customer satisfaction

      Advice to Management

      Work more closely with the productive Drs , understanding their needs to achieve better customer service

      Smile Brands Response

      15 Apr, 2019 – Employee Engagement Team

      We appreciate you taking the time to leave a review, doctor! Our culture does encourage family-like teamwork and were glad you enjoy it. Your feedback is important and rest assured, we will... More

    9. "Has been a pleasure"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Oral Surgeon in Hesperia, CA (US)
      Current Employee - Oral Surgeon in Hesperia, CA (US)
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Smile Brands part-time (More than a year)

      Pros

      Partnership
      Patient flow and productivity are good
      Flexible with schedules
      Great Assistants and well trained
      Very organized structure

      Cons

      None at this time, all is well

      Advice to Management

      None, great support

      Smile Brands Response

      12 Apr, 2019 – Employee Engagement Team

      We thank you for taking the time and leaving a review. Sounds like you have a great team and have had a good experience here at SBI. Thank you for creating Smiles for Everyone!

    10. "Amazing place to be!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Recruiting in Irvine, CA (US)
      Current Employee - Recruiting in Irvine, CA (US)
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Smile Brands full-time (More than 3 years)

      Pros

      Autonomy, collaborative work environment, opportunities for growth, amazing HR Team, strive to do things differently in the DSO world and succeeding.

      Cons

      Really none! Office technology upgrades would be great.

      Advice to Management

      Thanks for listening!

      Smile Brands Response

      10 Apr, 2019 – Employee Engagement Team

      We thank you for taking the time and leaving us a review! We definitely try to set ourselves apart from the rest and couldn't be able to do it without the amazing talent we have!