Smile Brands Reviews | Glassdoor.ca

Smile Brands Reviews

Updated 17 April, 2019
806 reviews

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4.6
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Smile Brands CEO Steven C. Bilt
Steven C. Bilt
546 Ratings

Employee Reviews

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Pros
  • "Our Smiles For Everyone Foundation is a great program that allows every employee to give back" (in 43 reviews)

  • "They also provide great benefits which allow employees to have flexibility with their working schedule" (in 46 reviews)

Cons
  • "I have no cons with this employer" (in 38 reviews)

  • "I didn't like how upper management handled things when it came to resolving issues in the office" (in 17 reviews)

More Pros and Cons

  1. Featured Review

    "Supportive work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dentist, General in Little Rock, AR (US)
    Current Employee - Dentist, General in Little Rock, AR (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time (Less than a year)

    Pros

    The Smile Brands team members are friendly and personable to patients and they provide excellent support to the doctors and dental staff, promoting an encouraging work environment. The Smile Brands front office staff strive to help patients obtain financially viable solutions and allow their doctors to focus on patient-centered dental care.

    Cons

    My experience has been positive.

    Advice to Management

    Continue providing support to dental staff to foster an atmosphere of patient-centered dentistry.

    Smile Brands Response

    16 Apr, 2019 – Employee Engagement Team

    Thank you for your review! So glad to hear you feel strongly supported and that your office culture seems to be thriving! It's doctors like you who maintain quality of care, always keeping... More


  2. "Amazing employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Dentist in San Antonio, TX (US)
    Current Employee - General Dentist in San Antonio, TX (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time (More than a year)

    Pros

    My team, loving coming to work everyday, benefits, practice is close to home, and community service opportunities. I LOVE my job!

    Cons

    Nothing to note, all good.

    Advice to Management

    Keep doing a great job!

    Smile Brands Response

    19 Apr, 2019 – CEO

    Thank you for your review. We LOVE it!

  3. "Such a blessing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Periodontist in San Antonio, TX (US)
    Current Employee - Periodontist in San Antonio, TX (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time (More than 8 years)

    Pros

    Working. with Smile Brands is giving me the chance to focus on my patients care, providing the best treatment that they deserve, I also have the support from all the aspect the. dental practice needs starting from great patients flow every month where I will be able to grow huge pool of patients with their word of mouth that causes bring in more patients and referral to me. working in a group practice as a periodontist is allowing me to create an amazing team work with the restorative dentist and finish our planned cases fast and easily with the patient comfort getting everything done in one place, in addition of all that I also have the support from the billing, filing for insurance, approving my cases with minimum adjustments and providing great financial options for my patients so I can get the treatments done.
    As a full timer, I take the advantage a lot of benefits starting from 401K plan, health insurance for the family, HSA and FSA accounts, life, disability and malpractice insurances and more. I may write pages of benefits that you can get for working with Smile Brands and I highly recombining working for this great company.

    Cons

    Not building an equity for your own practice.

    Advice to Management

    I wish if we can have a share or equity (Partnership) in the practices that we work at and give years from our life to serve them. (Like the PDS Model)

    Smile Brands Response

    19 Apr, 2019 – CEO

    Thank you for your review and for sharing some of the things that are working well for you at SBI, I am thrilled to read it all :)

    I am also pleased to be able to surprise you and tell you that we... More


  4. "SHOW ME YOUR PEARLY WHITES =)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager in Santa Ana, CA (US)
    Current Employee - Office Manager in Santa Ana, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time (More than 8 years)

    Pros

    Happy with the hiring within to help people grow
    Steve built ceo for being a humble leader to this growing company
    great medical / auto ins discounts.
    great training visual and hands on

    Cons

    401k company match employees
    better competitive pay for office managers
    more aggressive billing / tracers more people to fight for our money
    A.L.M. to be held different places california etc.
    more time during this to intake all info given to us , i think it is to back to back

    Smile Brands Response

    19 Apr, 2019 – CEO

    Thank you for your review and all of the feedback.

    I want you to know we do review the 401k match regularly and consider it along with the overall employee benefits package. This year we decided... More


  5. "Innovation - Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager in Claremont, CA (US)
    Current Employee - Office Manager in Claremont, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time (More than 3 years)

    Pros

    Core values , prioritizing quality care with a smile.

    Cons

    There are no downsides.

    Smile Brands Response

    16 Apr, 2019 – Employee Engagement Team

    We appreciate your review and glad to know you're feeling good about your work at Smile Brands and the core values that allow us to always put quality care first. Thank you for being part of the... More


  6. "People first ideal of Smile Brands"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Doctor in La Verne, CA (US)
    Current Employee - Doctor in La Verne, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time (More than 3 years)

    Pros

    1. Fosters trust among patients, staff and management.
    2. Trust leads to greater treatment goals, as well as acceptance of treatment.
    3. Trust among staff leads to strength of corporation.

    Cons

    Financial rewards will seem to take a back seat but immediate rewards never outlast the long term results of patients referrals , greater treatment acceptance, staff relations, and meeting long term goals.

    Advice to Management

    Keep stressing a glass door of a lasting, trusting,honest, approach to management.

    Smile Brands Response

    16 Apr, 2019 – Employee Engagement Team

    Thank you, doctor, for taking time to leave a thoughtful and positive review. We are grateful to have you practicing at one of the supported offices providing thoughtful and carting treatment to... More


  7. "Smiles for everyone is my passion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Treatment Counselor/Office Manager in Corona, CA (US)
    Current Employee - Treatment Counselor/Office Manager in Corona, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time (More than 3 years)

    Pros

    I enjoy working for smilebrands because they give you the opportunity to grow within the company. Started as a treatment coordinator and have been given the opportunity to manage.

    Cons

    Some days you’ll stay late but in the end the best reward is knowing you helped a patient change their smile.

    Advice to Management

    Continue to do what you do. You are appreciated.

    Smile Brands Response

    12 Apr, 2019 – Employee Engagement Team

    First, allow us to congratulate you on your professional growth with SBI! Its individuals like yourself that make it so easy for us to be able to deliver Smiles for Everyone. Thank you for taking the... More

  8. "Great place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Dentist in Corona, CA (US)
    Current Employee - General Dentist in Corona, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time (More than a year)

    Pros

    Nice team, communication and care like a family

    Cons

    Wishing to improve and manage pt schedule for better customer satisfaction

    Advice to Management

    Work more closely with the productive Drs , understanding their needs to achieve better customer service

    Smile Brands Response

    15 Apr, 2019 – Employee Engagement Team

    We appreciate you taking the time to leave a review, doctor! Our culture does encourage family-like teamwork and were glad you enjoy it. Your feedback is important and rest assured, we will... More


  9. "Has been a pleasure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Oral Surgeon in Hesperia, CA (US)
    Current Employee - Oral Surgeon in Hesperia, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands part-time (More than a year)

    Pros

    Partnership
    Patient flow and productivity are good
    Flexible with schedules
    Great Assistants and well trained
    Very organized structure

    Cons

    None at this time, all is well

    Advice to Management

    None, great support

    Smile Brands Response

    12 Apr, 2019 – Employee Engagement Team

    We thank you for taking the time and leaving a review. Sounds like you have a great team and have had a good experience here at SBI. Thank you for creating Smiles for Everyone!


  10. "Amazing place to be!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiting in Irvine, CA (US)
    Current Employee - Recruiting in Irvine, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time (More than 3 years)

    Pros

    Autonomy, collaborative work environment, opportunities for growth, amazing HR Team, strive to do things differently in the DSO world and succeeding.

    Cons

    Really none! Office technology upgrades would be great.

    Advice to Management

    Thanks for listening!

    Smile Brands Response

    10 Apr, 2019 – Employee Engagement Team

    We thank you for taking the time and leaving us a review! We definitely try to set ourselves apart from the rest and couldn't be able to do it without the amazing talent we have!