Shoppers Drug Mart Employee Reviews about "head office"

Updated Jan 22, 2021

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3.7
68%
Recommend to a Friend
75%
Approve of CEO
Shoppers Drug Mart President Mike Motz (no image)
Mike Motz
629 Ratings
Pros
  • "Besides employee discount, you will received annual reward at the end of year in forms of free gift(in 159 reviews)

  • "Great career development and friendly work environment(in 139 reviews)

Cons
  • "Hourly allowance from head office change often(in 80 reviews)

  • "It's a part time minimum wage job(in 71 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "head office"

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  1. "Cosmetic manager"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cosmetics Manager in Riverview, NB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shoppers Drug Mart full-time for more than 3 years

    Pros

    Gives recognition when its deserved. Great staff. Life family

    Cons

    Open till midnight. Theft not being addressed by head office to resolve

  2. "Shoppers Drug Mart"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cashier Supervisor in Windsor, ON
    Recommends
    Neutral Outlook

    I have been working at Shoppers Drug Mart part-time

    Pros

    Shoppers is a good place to work as it is independently owned by the Associate/ Pharmacists. Though Shoppers is a chain company, each store has its own individualities making them all different.

    Cons

    Hourly allowance from head office change often. If you're not full-time you may have hourly fluctuations in your shifts. Pay is not amazing either.


  3. "Intern"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Pharmacy Intern in Toronto, ON

    I worked at Shoppers Drug Mart part-time

    Pros

    Good learning experience for practicing independently after graduation

    Cons

    Pressure from head office to do medschecks

  4. "Review"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Merchandiser/Cashier in Belleville, ON
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Shoppers Drug Mart part-time for more than a year

    Pros

    Usually a very welcoming environment

    Cons

    Head office constantly cuts hours purely out of corporate greed even after working your hardest to not get cut.

  5. "Great part time job!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Store Supervisor in Toronto, ON
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Shoppers Drug Mart part-time for more than 3 years

    Pros

    Flexible hours. Great coworkers. Great employee discount.

    Cons

    Head office changes made working there difficult.

  6. COVID-19

    "Make the effort and it'll be rewarded"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Pharmacy Assistant in Vancouver, BC
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Shoppers Drug Mart full-time for more than 5 years

    Pros

    -Meritocratic promotions and raises, teams I've been a part of value effort, initiative, and commitment to the location and its needs. -Teams are overall strong and tight-knit. -Opportunity for movement between departments. -Good health coverage for benefits staff. -Good relationships and communication between departments. -15% wage increase for all employees during the first 4 months of the COVID-19 pandemic. -Good employee discount program. -Brand events held every 2-3 months that facilitate store team cohesion. -24/7 accessible and efficient tech support from Head Office.

    Cons

    -Vision coverage is lackluster. -Only a con if you're working multiple jobs, but shift times tend to land in the middle of the day (which is sensible, given the value of overlap during peak hours) -Occasional sense of disconnect or distance with head office -- broken equipment can sometimes take months (or years) to be fixed.

  7. "Decent place to start"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager 
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Shoppers Drug Mart full-time for more than 8 years

    Pros

    Growth opportunities, Clear path to goals, easy for students

    Cons

    Very large disconnect from head office to store level. Seems most district and regional managers know nothing of front line work.

    Continue reading
  8. "Low hours"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Pharmacy Assistant in Ottawa, ON
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Shoppers Drug Mart full-time for more than 8 years

    Pros

    Discounts for items in store

    Cons

    Hours get cut if Head office decide

    Continue reading
  9. "Very dependant on store"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Staff Pharmacist in Montreal, QC
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at Shoppers Drug Mart full-time for less than a year

    Pros

    Great benefits for pharmacists Easy mobility from one store to another

    Cons

    Head office decisions are sometimes incoherent Management varies a lot from store to store

  10. "Mixed bag"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Produce Manager in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Shoppers Drug Mart full-time

    Pros

    Good FSMs will support you. Good associates can provide a great environment

    Cons

    Good associates and FSMs can be few and far between. Head office puts a lot of pressure on stores to perform with minimal support.

    Continue reading
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