Shoppers Drug Mart Reviews | Glassdoor.ca

Shoppers Drug Mart Reviews

Updated 21 September, 2017
1,207 reviews

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3.5
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Recommend to a friend
Approve of CEO
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Mike Motz
199 Ratings

1,207 Employee Reviews

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Pros
Cons
  • head office needs to remember that dispensary is heart of the store ; ensure adequate staff resourcing (in 49 reviews)

  • There should be some partial benefits for part time workers (in 41 reviews)

More Pros and Cons

  1. "beauy advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in Toronto, ON
    Current Employee - Beauty Advisor in Toronto, ON
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Shoppers Drug Mart part-time (More than 5 years)

    Pros

    great enviro
    great brands
    lots of space to grow

    Cons

    sometimes hard to grow
    deal with lots of front shop customers

    Advice to Management

    na


  2. "Company is amazing, each experience however is relative to the Associate Owner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Store Manager in Oakville, ON
    Former Employee - Front Store Manager in Oakville, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Shoppers Drug Mart full-time (Less than a year)

    Pros

    Company values, culture, teamwork, fast pace, constantly improving operations and structure, feedback is acknowledged by head office and actioned,

    Cons

    Your experience is based on your store's owner

    Advice to Management

    Live and breathe blue culture


  3. Helpful (1)

    "Being A Cosmetician Isn't Easy, But Can Be Rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cosmetician in Newcastle, ON
    Current Employee - Cosmetician in Newcastle, ON
    Recommends
    Positive Outlook

    I have been working at Shoppers Drug Mart part-time (More than a year)

    Pros

    30% Discount
    Cosmetic Commission
    Fairly Comfortable Work Environment
    Nice Co-Workers
    Pleasant Customers
    Helps Develop People Skills, Problem Solving Skills, and Makeup Skills.

    Cons

    A lot of pressure for sales. If cosmetic purchases go through the main cash, you lose commission and if you lose too much, your hours can get cut.

    Smaller stores aren't provided with a lot of products we need to be successful.

    Smaller stores don't often offer full time hours so it's hard to make a living.

    Advice to Management

    I think cashiers should be able to put in the Cosmetician's name for commission if the cosmetician helped the customer. My store only has one girl in cosmetics at a time and it's hard to cash people out while you're advising other customers on products at the same time. Also consider giving smaller stores a few decent cosmetic brands just to help get more customers into the store!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Front Store Manager in Ottawa, ON
    Current Employee - Assistant Front Store Manager in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shoppers Drug Mart full-time (More than 3 years)

    Pros

    Great ability to advance in the company

    Cons

    Usually not able to work overtime


  6. "job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Shoppers Drug Mart part-time

    Pros

    easy job because only requires scanning. you also get a discount

    Cons

    there nothing bad about working here


  7. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Technician in Edmonton, AB
    Current Employee - Pharmacy Technician in Edmonton, AB
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Shoppers Drug Mart full-time (More than 8 years)

    Pros

    Wages are fare but no raises no matter how hard you work.

    Cons

    Management is very two faced. They do not respect their dedicated employees.

    Advice to Management

    Please do not treat your dedicated staff like they are disposable.


  8. "ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shoppers Drug Mart part-time

    Pros

    good hours , flexible hours as well

    Cons

    some managers are really mean


  9. "Review of Shoppers Drug Mart"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Shoppers Drug Mart full-time

    Pros

    30% Employee Discount and Diversity

    Cons

    Slow Career Advancement and Low Wages


  10. Helpful (2)

    "Good but..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Boutique Expert
    Current Employee - Beauty Boutique Expert
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Shoppers Drug Mart part-time (More than a year)

    Pros

    -Discount
    -People I work with
    -Department I work in (very passionate about it)
    -Opportunity to move up
    -Loyal customers
    -Points system

    Cons

    -Pay, raise is only once a year which is very little (even if you work really hard)
    -No benefits for part time
    -Barely any gratis in cosmetics
    -Not enough hours (as part time you can only do a certain amount)
    -Although the 30% off is great I feel like SDM employees are their best costumers. We're always buying, all the time. Would be nice to have a larger discount
    -Hours - always work holidays

    Advice to Management

    I truly believe and love SDM and plan on moving up. But as someone who's been on the bottom you seriously need to consider increasing the budget for employees because I do understand why people wouldn't want to stay, especially when working really hard for the company. It's just not enough to make a living in 2017.


  11. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    30 percent discount and accommodating senior management

    Cons

    Hours and the demographic of customers to deal with


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