Shopify Employee Reviews about "working from home"

Pros

Great place to work at, people really care about your growth and want to encourage you to grow

Cons

Hated working from home. Management was shifting around and every time they did we had to rescope the project. Didn't get anything done for months, or to be exact, worked on stuff just to be told it was being scraped again.

Pros

1. Great positive teams and trainers 2. Monthly budget allocation for books and reading material you'd like to purchase for personal or professional development and growth 3. Free work laptop, hugh 27" Dell monitor keyboard, mouse, USB C to HDMI adapter etc. Company lets you keep everything even after you stop working for the firm; only return laptop for security reasons 4. Fun place to work, fun people to work with 5. Great work life balace 6. They genuinely care about you, and in turn you learn to genuinely care about the customers (CX) 7. This is a company where anyone can do anything! Start off in CX support .. move into HR, IT, Finance, Data Analytics, Software Development, etc. If you excel in your current role and want to switch roles.. the company sponsors your education of bridging courses from local universities/colleges that prep you for your new role. Shopify is like a university in itself; a gigantic learning hub for anyone that wants to!

Cons

Can't think of any. But keep your lines of communication open with your lead/traininer. They are there to help you, but in a work from home scenario its not difficult for a misunderstanding to prop up. Then it tests your ability to turn the situation in your favour. As long as you are honest about how you spend the time during working hours and stay on top of your work, you will keep moving forward. Not a "Con" per say.. just something to keep in mind. This company is more rewarding that most others out there I have seen, and I have lived on 4 continents in the last 15years :-)

Pros

- Amazing mentors, leads, and directors - Folks have cared about my growth - I've learned soo so much - I'm treated respectfully - I respect The Company's leadership and The Company's mission - My compensation is competitive - I love my work

Cons

- Really, my only gripe involves the working-from-home culture. I'm a social person so missing out on office spaces and meeting colleagues in person has been a downer. I feel like sometimes I don't know too many people. I get that this is the format during COVID, and I appreciate how The Company committed to the digital-by-default format so as to (eventually) make it the best possible experience, but there are growing pains.

Pros

There's minimal process and things are really up to your team on how you work. That sentiment is propagated from leadership down as well, to make sure that process doesn't get in the way of writing code quickly and efficiently. The ability to transition into different roles when you feel that you've stagnated in yours or see another interesting opportunity is also great, since you still feel incentivized to stay at the company due to the great culture and work/life balance.

Cons

Sometimes it's difficult to unhinge from work since there is a lot going on at once, and being permanent work-from-home introduces challenges around growth and connection with your team. All solveable things, but a challenge none-the-less.

Pros

Everything about this company is amazing. From day one you are well taken care of and they want you to succeed at all levels.

Cons

Nothing to report at this time. Less than 6 months with the company and it has been amazing so far. They are handling the work-from-home extremely well!

Pros

Great team atmosphere and work life balance

Cons

Can be a high stress environment, difficult to always work from home

Pros

Great perks/benefits, decent pay, work from home, young and vibrant culture, supportive management

Cons

Irregular hours for this position. Work from home can be hard as well for work life balance.

Pros

Good salary, great culture, great benefits and ample vacation time

Cons

Sometimes working from home can be lonely and having tools developed or improved can be arduous and like screaming into a void

Pros

Lots of opportunities for professional growth, great organizational culture, diversity, fair compensation good perks

Cons

Permanently working from home, the amenities in the offices were great

Pros

The people are amazing Working from home offers flexibility The benefits package is impressive You'll learn more than you ever thought possible

Cons

Working from home can be isolating Being remote means you don't get paid as much as someone working in the office (and they don't keep up with cost of living - hope you like making the same salary for 5 years straight) When perks are given company-wide, Support is usually excluded, or given a watered-down version Perks don't pay the bills, but are included when they evaluate your compensation and tell you it's "on par with industry standard" Growth outside of Support is all but impossible. Success stories exist but are maybe 1% Chokehold on scheduling - good luck trying to take a vacation or even take a pee break when you need it Decision makers are far removed from the front line. The Shopify they talk about publicly doesn't exist. Major changes happen daily. Support lives in chaos. Huge decisions are made and then walked back within hours You're expected to keep track of changes but given no time to do so Management's perception of what the job is vs the reality of what it actually is differ appallingly No metrics for success, no consistency in evaluation. Raises based on "impact", but "impact" is undefined and raises are so rare that most people think assume don't exist. Leadership with minimal training, human resources issues abound and don't get handled appropriately Gaslighting happens everywhere - you'll be told there's no issue and everything is fine, even as you're struggling to stay afloat Senior/Executive management is 90 + % white and male. No interest in differing perspectives or changing status quo at the top. Support workers are expendable