Shopify Employee Reviews about "great benefits"

Pros

remote, good pay, great benefits, equipment provided

Cons

mentally draining, hard to separate work from home

Pros

Starts at a decent living wage, great benefits and perks, great growth oriented culture, mission/vision is clear. Learn a lot, fast. Great training - they’ll educate you on how to handle client “baggage”, imposter syndrome, burnout, and business. Subjects that most companies will not address. Colleagues are great, easy to make friends with everyone. The company is open to challenges and feedback, and values honesty and transparency. Depending on the shifts or teams you work for, there can be quite a bit of autonomy. Company invests in their employees growth.

Cons

High-paced environment, not suitable or sustainable for all employees. Can lead to burnout if you’re not taking good care of yourself.

Pros

Great benefits, decent pay. Overall great company with a great mission. Get to chat with and help insanely talented entrepreneurs, artists and businesses on a daily basis. Annual retreats. Get to be part of a great brand that is growing like crazy. Opportunity to build your own business while employed.

Cons

Limited opportunities for advancement. Insanely competitive for what opportunities there are. Little constructive feedback to action for advancement. No clear guidelines for advancing in the company. Company line is always, “just be better at your current job”, even if you are already top tier performer. Intense multitasking for hours on end. Management very focused on smiley ratings from customers, but no way to dispute ratings based on circumstances beyond your control, like service outages, or policy changes. Excessive performance metrics. Sales targets, which are never called sales targets. Typically your workday on the day you start the job and your workday 2-3 years later will be identical. No variation in tasks or responsibilities, leads to very stagnant growth and desperate competition for advancement.

Pros

- Great benefits, from dental/ medical - Offer personal development time and encourage you to learn more and improve your professional and personal skills - Awesome interactions with various team members from all over the world - Great opportunities to network within the company - Can create your own websites and play around. You'll know the inside tips and tricks and can have a higher chance of making things work online than a first time website creator - You'll get Shopify shares when joining which will be fully transferred to you over a period of 3+ years. This is great as Shopify is doing very well on stock markets - You will be given $5k/ year to either use for lifestyle expenses, RRSP, charity & 1 more. - You get paid OT if you sign up for it - You get a certain amount of days off a year, in addition to personal days

Cons

- You will be dealing with customers who are reaching out only when something is wrong. Nobody really contacts customer care to show their appreciation. Dealing with negativity on a near daily basis can be very depressing - Dealing with angry customers on phone calls, especially for new gurus. Some people just want something for free - and this can be very wearing mentally - Many days you will work past your work hours catching up with mails, you don't get paid OT for this - Your schedule always changes, in terms of days of the week. There are rotations, your hours are fixed, but you could be working Saturday/ Sundays for a while, then perhaps Tuesdays/ Thursdays would be off etc. - If you're stuck with a team lead who you don't gel with, or team members that may rub you up the wrong way, you're in for it