Shopify Guru Reviews

Updated Sep 12, 2021

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Found 180 of over 1,191 reviews

3.3
41%
Recommend to a Friend
87%
Approve of CEO
Shopify CEO Tobias Lütke
Tobias Lütke
118 Ratings
  1. 5.0
    Former Employee, more than 1 year

    Great company

    Feb 5, 2021 - Customer Success Guru 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company to work for. They treat their entry level staff well and give great benefits.

    Cons

    Hard to move up since there is so much competition

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  2. 3.0
    Former Employee, less than 1 year

    Difficult to move up

    Sep 12, 2021 - Customer Support Guru 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great team and good training process, perks are great.

    Cons

    Difficult to advance in the company. Scope of work and knowledge in support is massive so it can be very difficult.

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  3. 4.0
    Former Employee, less than 1 year

    Customer service at shopify

    Jul 29, 2021 - Guru 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great perks/benefits, decent pay, work from home, young and vibrant culture, supportive management

    Cons

    Irregular hours for this position. Work from home can be hard as well for work life balance.

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  4. 2.0
    Former Employee, more than 1 year

    Avoid

    Jul 20, 2021 - Customer Success Guru 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Wage and benefits are reasonable

    Cons

    This company treats Its employees like trash. I was constantly so stressed out that I had a mental breakdown and they refused my psychiatrist's conditions for me to return to work.

    3 people found this review helpful
  5. 5.0
    Former Employee

    Great place to work

    Jun 21, 2021 - Customer Success Guru in Ottawa, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Treated very well by the company

    Cons

    It is difficult to switch departments, specifically out of customer support.

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  6. 4.0
    Current Employee, more than 1 year

    Its pretty good

    May 28, 2021 - Customer Success Guru - Remote 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - flexible - really good overall company culture

    Cons

    - changes happen all the time

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  7. 2.0
    Current Employee, more than 5 years

    Don’t drink the kool aid

    Apr 20, 2021 - Customer Success Guru in Ottawa, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay and benefits are great!

    Cons

    untrustworthy leadership, main focus is sales not support

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    5 people found this review helpful
  8. 4.0
    Former Employee

    Overall great company

    Mar 6, 2021 - Remote Shopify Guru in Ottawa, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Awesome salary and perks (Lifestyle spending account, Health and Dental Insurance), great coworkers, remote, very diverse and welcoming

    Cons

    Need more support for new hires especially during their mentoring

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  9. 3.0
    Former Employee

    Fun if you drink the Kool Aid

    Mar 8, 2021 - Remote Shopify Guru in Toronto, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits are nice, occasional gifts and bonuses are good.

    Cons

    Dreadfully racist, and extremely unrealistic expectations for employee productivity for everyone who isn't making 60k+.

    3 people found this review helpful
  10. 3.0
    Current Employee, less than 1 year

    Stressful Company to work for ( Stay Away)

    Mar 6, 2021 - Customer Success Guru - Remote in Brampton, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits, Training and Co-workers were good. Company leaders are good

    Cons

    Stressful Managers, have to meet quotas and lack of break time. Plus little room for improvement since there are so many gurus

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    1 person found this review helpful
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