ServicePro.Net Reviews

Things started off good but are now getting worrisome. There’s so much change going on and very vague answers as of why. Employees find out about acquisitions at the very last minute with very little talking points as of what to say to customers. When there are issues, customer facing teams are put on the front lines to take the heat from customers and upper management doesn’t provide the tools to help. When concerns are brought up about the changes in management etc. we are given very minimal answers and told to think positive and that everything is going to be okay. No one that is not upper management has a sense of security anymore since being acquired by servicetitan. Before the acquisition everyone was happy and working hard for the company, now the moral has plummeted and anxiety is high.

Consistently lie to customers with features that they are not ready, just so they can make the sale.... They know the pain of software transitions , so they know once they are hooked, there is no way back! Management is very conflicting within the family. too many chiefs not enough Indians. Does NOT provide any continuing education program or option to pursue it. They usually decline them. They have employees fill with positive reviews in Glassdoor site