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    ServiceMaster Reviews

    Updated Sep 29, 2019

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    3.3
    StarStarStarStarStar
    Rating TrendsRating Trends
    54%
    Recommend to a Friend
    80%
    Approve of CEO
    ServiceMaster CEO Nikhil (Nik) Varty
    Nikhil (Nik) Varty
    35 Ratings
    Pros
    Cons

    • "Long Hours which are part of this industry" (in 18 reviews)

    • "Upper management piles accounts on you without out even looking at your work load" (in 14 reviews)

    More Pros and Cons

    1. "Good Place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Administrative Assistant in Toronto, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at ServiceMaster full-time for more than 3 years

      Pros

      Good bosses who listen to your every need. Salaries are also at market average, or slightly above. Friendly atmosphere to work in.

      Cons

      Long hours some days. Sometimes lack of organization. Adding more text to get to the minimum word limit for this field.

      Advice to Management

      Things are improving from years prior, keep doing what you're doing and it will get even better. Don't forget about the core of your business - and that is good service.

      ServiceMaster2015-05-21

    2. "Not worth the risk of dying..."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Content Manager in Kamloops, BC
      Doesn't Recommend
      Negative Outlook

      I worked at ServiceMaster full-time for more than a year

      Pros

      Good pay when working drama!

      Cons

      Company is terrible at containment. They don't have any regard for the life of there employees! Always pushing to do things the wrong way as its cheaper. Hold bags or asbestos months at a time in there office so they don't pay a separate dumping fee!

      Advice to Management

      Take a hike

      ServiceMaster2017-06-04
      3. Join the ServiceMaster team
      See Our Latest Jobs

    3. "Good pay, company vehicle."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Carpenter in Edmonton, AB
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at ServiceMaster full-time for more than a year

      Pros

      I was paid a good wage as a carpenter, company van, overtime, lots of opportunity if youre willing to kiss the *sses of the snobby office staff.

      Cons

      Constant criticism by project managers, etc. Who are completely clueless as to how the work is done. Always told the job is taking too long, cost too much, etc. Due to the project managers inability to estimate accurately.

      Advice to Management

      Run a piece of vacuum cleaner hose from your exhaust pipe through your car window. Start the engine and see how long you can sit in the car.

      ServiceMaster2017-01-15

    4. "Sales consultant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
       

      I worked at ServiceMaster

      Pros

      Good people. Good benefits. Good pay and decent opportunities for advancement. Good training

      Cons

      Disorganization from the top down

      Advice to Management

      Ship up!

      ServiceMaster2016-05-10
    5. Helpful (1)

      "No control"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook

      I worked at ServiceMaster full-time

      Pros

      Excellent if you like working with people

      Cons

      No control over your future

      ServiceMaster2016-04-11

    6. "Poor leadership"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
       
      Doesn't Recommend
      Positive Outlook

      I worked at ServiceMaster for more than a year

      Pros

      Small company and good for gaining some experience.

      Cons

      Total lack of advancement due to poor leadership and narrowed mind old fashion managers

      Advice to Management

      Should hire professional with knowledge in their industry

      ServiceMaster2015-10-28
    7. Helpful (1)

      "Terrible leadership - be careful"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Cleaner in Calgary, AB
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at ServiceMaster part-time for more than a year

      Pros

      Their computer pays in time. The only thing that works.

      Cons

      The leadership lies if it suits them. They all cover each other and the worker always is the one at fault. If a worker complains he will be terminated or pushed out. They also don't appreciate good work. High turnover of staff due to completely incompetent leadership up to management positions.

      Advice to Management

      There is no solution short of firing all of the middle management. A hopeless case in my opinion.

      ServiceMaster2015-05-15

    8. "Honest Review"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
       
      Doesn't Recommend
      Neutral Outlook

      I worked at ServiceMaster

      Pros

      No education and experience required!

      Cons

      No opportunity to advancement nor the company is going anywhere.

      Advice to Management

      Change the entire management to enter into the market.

      ServiceMaster2015-02-25
    9. Helpful (1)

      "Political"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
       
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at ServiceMaster for more than 3 years

      Pros

      Hours were great for most part, work was satisfying. most people were great to work with

      Cons

      Jealousy as well as unprofessional behavior between management and staff within the company made for hard working environment. Wages were not in line with work load, improper payment of overtime.

      Advice to Management

      Keep closer review of the accounts and employees to avoid drama. consider training and in house promotions to avoid jealousy towards those that are promoted within.

      ServiceMaster2014-08-12
    10. Helpful (1)

      "Unethical treatment to people by their managers: Ian England, Michael Coyle, Bob Brennan, and Gavin"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
       

      I worked at ServiceMaster

      Pros

      There are no pros to be mentioned

      Cons

      Personalized management without control and leadership

      Advice to Management

      Hire ethical experts in the janitorial industry

      ServiceMaster2014-06-29
    Found 477 reviews
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