SeatGeek Reviews | Glassdoor.ca

SeatGeek Reviews

Updated Dec 16, 2019

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4.6
86%
Recommend to a Friend
98%
Approve of CEO
SeatGeek Co-Founder Jack Groetzinger
Jack Groetzinger
71 Ratings
Pros
  • "Empowering work environment, notion that you're making an impact and owning the work that you do(in 13 reviews)

  • "You work hard, but there is a good work life balance(in 10 reviews)

Cons
  • "We having some growing pains with the quick amount of growth we have had(in 18 reviews)

  • "There are no cons; this is a fantastic job(in 4 reviews)

More Pros and Cons
  1. "SeatGeek is an awesome company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Analyst in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SeatGeek full-time for more than a year

    Pros

    Great work perks and a great culture

    Cons

    Competitive salary, and career pathing transparency

    SeatGeek2019-12-16
  2. "Fantastic Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SeatGeek full-time for more than 3 years

    Pros

    I worked here for 3 years. The company is really fun, with a strong focus on helping our users have a great experience at live events. Employees care a lot about our user's experience, and everyone uses the app to go to live event through the $120 ticket perk a month you can spend on the app. The people are very helpful and open to collaboration and answering questions, so the onboarding process is not... intimidating. The technology stack in evolving in positive ways, and recent strategic hires on the eng side has helped push improvement faster and in smarter ways. The tech stack makes it very easy to prototype and deploy projects. Over all monitoring and testing is very good, so production problems tend to happen rarely. The barrier to getting out a project is very low so you can have a lot of impact and see results quickly. It's a great place to grow you career and make some good friends. I really miss working here. They were in the process of moving to a huge beautiful new office when I left, and the amenities and office were top notch before the move. I left to move my family to a different city, not for any problem with the company.

    Show More

    Cons

    Middle management has been improving but needs to improve more. At one point everyone reported to the VP of Engineering, which wasn't sustainable, and they've been adding better Engineering Managers, but they still need more.

    SeatGeek2019-11-09
  3. "An opportunity to have actual impact"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SeatGeek full-time for more than 3 years

    Pros

    SeatGeek is bigger now than ever before, which means that everything everyone is working on is even more impactful. Solid work-life balance, and a great group of people.

    Cons

    The industry is pretty unique, and sometimes can be frustrating, although it genuinely seems like SeatGeek's management wants to fix that.

    SeatGeek2019-10-09
  4. "SeatGeek is the clear leader in the ticketing space"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SeatGeek full-time for more than a year

    Pros

    - We're continually innovating and looking for new ways to improve the ticketing industry - We're continuing to grow in size since I joined - We haven't lost core parts of our culture since I joined - Unlimited vacation

    Cons

    - No cons that I can think of

    SeatGeek2019-10-09
  5. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SeatGeek full-time for less than a year

    Pros

    -Amazing culture, D&I Initiatives, tons of ERG groups that pertain to a range of interests -Smart and friendly coworkers, sense of community -Autonomy in roles and across teams -Snacks, catered lunches, happy hours, holiday and summer parties -AMAZING perks ($120 monthly ticket stipend), free Spotify, free citibike , great healthcare benefits -Work life balance -Bright happy office with good vibes

    Cons

    no cons to share

    SeatGeek2019-10-09
  6. Helpful (2)

    "Mixed Bag"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Support Analyst 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at SeatGeek full-time for more than 3 years

    Pros

    - Great perks - Great people - Great avenues for promotion if you bring value and work hard - Real transparency from a high level (CEO, COO, etc.)

    Cons

    - The company has a hard time drawing social lines between work and play, which can create a less than professional work environment. - The Enterprise team experienced growing pains without opening up discussions to the team to keep the team involved and active in important changes and discussions. Instead, individuals in higher roles were making big out of touch discussions. - Enterprise team has a huge lack of... work/life balance due to weekend and evening sporting events. You must be okay with being available/reachable shall the occasion arise. - Compensation was decently below market average. Working overtime was presented as a 'treat' rather than a chore.

    Show More
    SeatGeek2019-09-21
  7. Helpful (1)

    "All that glitters"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    I worked at SeatGeek full-time for less than a year

    Pros

    Broadly speaking, the staff was quite nice and the job came with all the perks you'd expect from a startup.

    Cons

    Dysfunctional culture led by mostly inept bros in senior positions with zero strategic vision HR team valued friendships and being liked over making difficult decisions and actually doing their jobs Used "being scrappy" as a consistent means of problem solving, often ignoring the inefficient cycle of decision making that resulted

    Advice to Management

    Bring in senior leaders with experience scaling a tech startup and let them do their thing.

    SeatGeek2019-09-16
  8. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SeatGeek full-time for less than a year

    Pros

    -Empowering work environment, notion that you're making an impact and owning the work that you do - incredible perks - respectful of time - collaborative - work is fun and challenging on its own, but if you love live events, it's incredibly motivating to support this company - autonomy

    Cons

    - typical startup growing pains

    SeatGeek2019-05-16
  9. Helpful (4)

    "Not the most inclusive atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend

    I worked at SeatGeek full-time for more than a year

    Pros

    Originally, the company seemed hyperfocused on a mission I believed in.

    Cons

    As time progressed, the mission got more and more diluted. The diversity and inclusivity work the company recently undertook was half-hearted, putting most of the work on those in protected groups to figure out. That seemed unfair and kind of like a cop out, and didn't seem to have a lot of buy in from the execs. Everyone is burning the candle at both ends.

    Advice to Management

    Take care of your employees, express human compassion and fair pay rates.

    SeatGeek2019-05-23
  10. Helpful (2)

    "The best startup I've worked at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SeatGeek full-time for more than a year

    Pros

    - The company has been growing at an amazing rate. Our product is really making an impact in the ticketing, live event space. - A true product driven company. - Culture is amazing. Everyone is smart, driven, and easy to get along with. Very cross-functional team - A lot of opportunities to step up and own projects that will make an impact - A strong leadership team, which has been growing. Transparent and... steers the company in the right direction the majority of the time. - You work hard, but there is a good work life balance. Ex: Flexible WFH

    Show More

    Cons

    - As with every "hyper growth" startup, some growing pains. - Lack of processes, which is being worked on and optimized - Need more middle management

    Advice to Management

    SeatGeek is a great place to work. I'm very confident this company will continue to grow and be an amazing place to work. Keep doing what we've been doing!

    SeatGeek2019-04-18
Found 112 reviews