Scotiabank "good benefits" Reviews | Glassdoor.ca

Scotiabank Employee Reviews about "good benefits"

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Employee Reviews

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  1. Helpful (2)

    "Bilingual Client service at Scarborough contact center"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Scotiabank part-time

    Pros

    Good benefits but poor base salary for the pressure you get there.

    Cons

    Immediate Management is to harsh and too much micromanagement. Managers are on the neck of client services specialist for meeting target. Workers are just numbers there at contact center. I don't miss that place.

    Advice to Management

    Too much pressure put lots of stress on client service professional hence poor performance. Less micro management would make it a better workplace.


  2. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Scotiabank full-time

    Pros

    Good benefits, lots of independence

    Cons

    Some software systems can be improved to make maintaining customer relationships easier

  3. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Scotiabank full-time

    Pros

    Good benefits, work life balance

    Cons

    Salary not competitive enough to others


  4. Helpful (1)

    "Customer Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Scotiabank part-time

    Pros

    Good benefits, great co-workers, good opportunities for advancement.

    Cons

    Proceedures and policies constantly being changed, very hard to keep up. Depending on the branch you can end up with very little support from supervisors/peers. CR hours constantly dwindling, extremely hard to come across a full time hours position as a CR unless you have been with the bank for a long time. Hiring is all done through a recruiting department, you won’t get to meet anyone you will be working with until after you have been hired.

    Advice to Management

    Better training and support for new employees. Recognize when positions needs to be filled and fill them quickly and efficiently as to reduce staffing issues.


  5. "Financial advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at Scotiabank full-time

    Pros

    good benefits and good culture, people are nice

    Cons

    sales goals are pushed too hard, and pay is too low as well


  6. "Good organization to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kingston (Jamaica)
    Current Employee - Anonymous Employee in Kingston (Jamaica)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Scotiabank full-time (More than 3 years)

    Pros

    Good benefits, very structured policies and procedures

    Cons

    Frequent restructuring, job cuts and high staff turnover


  7. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Toronto, ON
    Former Employee - Project Manager in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Scotiabank full-time (More than 3 years)

    Pros

    good benefits, pays on time

    Cons

    slow, decision making are slow, a lot of layers, But normal given the size and type of company

  8. Helpful (4)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Toronto, ON
    Current Employee - Manager in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Scotiabank full-time (More than 3 years)

    Pros

    Good benefits as any large Canadian bank

    Cons

    Senior management horrible, not engaging, lots of favourtism or just ignorance of what is actually going on, doesn't care about employees and their well being

    Advice to Management

    Take more care in people you manage or they will leave


  9. Helpful (4)

    "Vancouver Main Branch specifically"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Representative in Vancouver, BC
    Former Employee - Customer Representative in Vancouver, BC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Scotiabank part-time (Less than a year)

    Pros

    -Other Tellers and Financial Advisors were excellent at collaborating, very professional, and nice to work with. Mostly a younger workplace.

    -Easy to develop a friendly relationship with clients and partners who regularly come in.

    -Good benefits/vacay for young full timers or 5-day-a-week part timers just starting out.

    -Convenient downtown location.

    Cons

    -Training was very disorganized and rushed, and they expect you to be proficient with the job in mere weeks despite the amount of industry/process knowledge and system familiarity needed.

    -Supervisors were at times extremely rude, disrespectful, micromanaging, or not at all supportive. Supervisors would sometimes openly berate and reprimand employees for minor mistakes, or for even asking questions or expressing the need of support. Supervisors will also get upset with you if you don't take your breaks at the strictly allotted times but also question you if you use the bathroom more than they think is necessary (which is absurd and humiliating).

    -Management was totally oblivious or unresponsive to the level of disorganization in training/onboarding new employees, and the unprofessional behaviour of their supervisors.

    -You'll be hired as a part timer just under the full time threshold and pay you like a part timer, but in reality you will work full time hours due to late after hour closing procedures.

    -Extremely high turnover and low service staff morale due to poor supervisor/management leadership and support, low pay-high stress, very little flexibility in working hours, and almost no autonomy.

    Advice to Management

    -Develop a system of training that doesn't leave new employees feeling totally lost and unprepared, and thus later on very stressed, anxious, alienated from their jobs, and dying to quit.

    -Hire better supervisors who treat people with respect and are actual leaders and mentors.

    -Acknowledge the failings of this branch instead of patting yourselves on the back when good NPS scores occur. Stop using buzzwords like "ownership," "accountability," and "customer focus" and actually address what the problems are using honest language and follow through.


  10. "Great as a student - to much sales focus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Scotiabank part-time

    Pros

    Great people
    Positive environment to work in
    Good benefits & pay

    Cons

    Focused highly on sales targets