Scotiabank "full time" Reviews | Glassdoor.ca

Scotiabank Employee Reviews about "full time"

Show All Reviews >

Employee Reviews

Sort: PopularRatingDate

  1. "Outdated technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    part time - good money

    Cons

    poor management control
    4-5 hrs in one shift only and work the whole week to add up 30 hrs barely
    no full time lines


  2. Helpful (4)

    "Vancouver Main Branch specifically"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Representative in Vancouver, BC
    Former Employee - Customer Representative in Vancouver, BC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Scotiabank part-time (Less than a year)

    Pros

    -Other Tellers and Financial Advisors were excellent at collaborating, very professional, and nice to work with. Mostly a younger workplace.

    -Easy to develop a friendly relationship with clients and partners who regularly come in.

    -Good benefits/vacay for young full timers or 5-day-a-week part timers just starting out.

    -Convenient downtown location.

    Cons

    -Training was very disorganized and rushed, and they expect you to be proficient with the job in mere weeks despite the amount of industry/process knowledge and system familiarity needed.

    -Supervisors were at times extremely rude, disrespectful, micromanaging, or not at all supportive. Supervisors would sometimes openly berate and reprimand employees for minor mistakes, or for even asking questions or expressing the need of support. Supervisors will also get upset with you if you don't take your breaks at the strictly allotted times but also question you if you use the bathroom more than they think is necessary (which is absurd and humiliating).

    -Management was totally oblivious or unresponsive to the level of disorganization in training/onboarding new employees, and the unprofessional behaviour of their supervisors.

    -You'll be hired as a part timer just under the full time threshold and pay you like a part timer, but in reality you will work full time hours due to late after hour closing procedures.

    -Extremely high turnover and low service staff morale due to poor supervisor/management leadership and support, low pay-high stress, very little flexibility in working hours, and almost no autonomy.

    Advice to Management

    -Develop a system of training that doesn't leave new employees feeling totally lost and unprepared, and thus later on very stressed, anxious, alienated from their jobs, and dying to quit.

    -Hire better supervisors who treat people with respect and are actual leaders and mentors.

    -Acknowledge the failings of this branch instead of patting yourselves on the back when good NPS scores occur. Stop using buzzwords like "ownership," "accountability," and "customer focus" and actually address what the problems are using honest language and follow through.

  3. Helpful (2)

    "Below average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Ottawa, ON
    Current Employee - Bank Teller in Ottawa, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Scotiabank part-time (More than a year)

    Pros

    Staff rate, staff accounts, great team work environment, opportunities to learn new things, some benefits, annual bonus

    Cons

    Very little pay for such a high stress and high responsibility position. Lack of sufficient opportunities for career advancement. The department is almost always short-staffed which leads to a highly inconsistent lunch schedule and a total lack of breaks. Highly stressful training process, which felt more like a survival of the fittest challenge. Very outdated technology and problematic communication between branches makes the job even harder. Expected to work full time hours for a part time compensation and benefits. The workload has been gradually increasing, while many positions were eliminated.

    Advice to Management

    Stop cutting support staff positions. Be honest with your subordinates about work expectations and objectives. Strive for a long term efficiency. Give full time positions and promotions to your most loyal and performing staff members. If nothing above is done, the talent will flee.


  4. "Interesting, but stale"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Business Analyst
    Former Intern - Business Analyst

    I worked at Scotiabank as an intern (Less than a year)

    Pros

    - Friendly teams
    - low stress at times
    - lots of learning opportunities

    Cons

    - high turnover amongst full-time employee
    - lots of downtime between tasks
    - slow to adapt to new tech
    - lack of non-monetary benefits


  5. Helpful (1)

    "Bilingual Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Scarborough, ON
    Former Employee - Anonymous Employee in Scarborough, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Scotiabank full-time (Less than a year)

    Pros

    Retirement, drug, dental, ESOP, life insurance, all pretty standard bank offerings.

    Cons

    Entry-level job for which previous experience is not taken into consideration salary-wise; no office supplies provided; desk/chair/keyboard desinfectants rarely provided; job responsibilities do not match job description; superficial training; broken-down chairs (7/15) used in training room; on-the-phone training sessions conducted by rotating selected employees instead of professional trainers. Position is heavily slanted towards sales; incomplete, scattered, disparate knowledge bases to rely on; insufficient or non-existent "consultants" (subject matter experts) & very evident age discrimination applied irrespective of how good your performance is over the years. Duplicitous hiring practices used to hire 15-20 of us full time, part-time positions then we were all fired 2-3 weeks before the end of probation.

    Advice to Management

    They are tone-deaf so there is none that they could hear. Although recent studies show this bank is at the bottom of the barrel relative to other banks, management relies on their past reputation to pull the wool over customers and the general public's' eyes.


  6. "Teller"

    StarStarStarStarStar
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Scotiabank part-time

    Pros

    Friendly staff.
    Helpful and willing.

    Cons

    Need to cut out part time and make everyone full time. No more contracted worker employ them as staff so that they can get some health benefits. Give email access to tellers.


  7. "Customer representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Scotiabank part-time (Less than a year)

    Pros

    Nice group of colleagues and manager, great working environment

    Cons

    Can't work full time for CR position. Shifts change from time to time.

  8. "Financial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Toronto, ON
    Current Employee - Financial Analyst in Toronto, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Scotiabank (Less than a year)

    Pros

    Good work environment and culture. Snacks and drinks are provided. Really nice teamwork and different opportunities to work with different projects and teams.

    Cons

    Need to offer more training opportunities to contractors. Sometimes treat them in a different way with full time employees, especially faced with opportunities. Don't let contractors feel like they are seasonal. Please provide more care.

    Advice to Management

    Construct goals in a more strategic way may be wise.


  9. Helpful (4)

    "Disappointing Rotational Internship Program Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern in New York, NY (US)
    Former Intern - Anonymous Intern in New York, NY (US)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Scotiabank as an intern

    Pros

    Great compensation, overall positive experience with senior staff

    Cons

    The entire program really felt like an afterthought for HR and the departments involved. There was little to no educational training throughout the program. In addition, interns did not have assignments or defined roles in their departments. Very "what you make of it" type of environment
    The bank is inundated with interns throughout the summer. It's really hard to make yourself known when there are two internship/co-op programs running alongside the rotational program.
    The most glaring con of the program was that only ~20% of interns were hired for full time positions. (Keep in mind there is a very small pool of interns to begin with). Those in consideration for full time positions were required to fly out to Canada to interview in TO for positions in NY. I have not heard of another bank that requires summer interns to interview again after interning full time for three months -- NY management should really have control of this, it should be clear who deserves a full time position and who doesn't after 3 months.

    I left this position with huge regrets of turning down internship offers from other organizations.

    Advice to Management

    Give the program more structure (more educational lectures, better training before the start of the program). Choose rotations for interns based on their strengths, not randomly. Take the full time hiring process into your own hands, don't leave it to foreign management that has had no interaction with interns throughout the program. Finalize the number of spots you have for full time opportunities before interview interns, and hire accordingly.


  10. "good company to work with and for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Sherwood Park, AB
    Former Employee - Bank Teller in Sherwood Park, AB
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Scotiabank (More than a year)

    Pros

    room to grow with opportunities to take courses and advance your position and knowledge, management encouraged this for their staff members.

    Cons

    full time positions are not available unless you are management