Scotiabank Teller Reviews | Glassdoor.ca

Scotiabank Teller Reviews

Updated Aug 5, 2019

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Found 47 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
65%
Recommend to a Friend
70%
Approve of CEO
Scotiabank CEO Brian J. Porter
Brian J. Porter
14 Ratings
  1. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Teller 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Scotiabank part-time for more than a year

    Pros

    Benefits. people. networking. skills. Customers.

    Cons

    Hours Short staff Locations Communication with call center Training

    Scotiabank2019-08-05
  2. "I have nothing to say"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bank Teller 

    I have been working at Scotiabank part-time for more than a year

    Pros

    I have nothing to say

    Cons

    the working hours is not stable

    Scotiabank2019-07-09
  3. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Teller 

    I worked at Scotiabank part-time

    Pros

    Friendly staff and good experience.

    Cons

    Tasks and software can be tedious

    Scotiabank2019-06-23
  4. "Bank Teller"

    StarStarStarStarStar
    Former Employee - Bank Teller 

    I worked at Scotiabank part-time

    Pros

    worked with some nice people

    Cons

    some customers can be really rude

    Scotiabank2019-04-30
  5. Helpful (1)

    "Hit and miss branches but overall not the greatest"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Teller in Burlington, ON
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Scotiabank part-time for more than a year

    Pros

    Able to sit, good hr and benefits

    Cons

    Lots of slow, rude and sexually offensive elderly customers. Asking for a lunch break is like asking to rob the bank itself. Say they offer many opportunities to move up but if management feels you are a good teller they will do everything they can to hold you there. Courses to ‘move up’ and hain certifications are withheld from employees that truly want to work hard and move up. End up discoueaged and wanting to leave...

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    Advice to Management

    Overly micromanaged, tellers know what they need to do and the experience of being a branch manager does not seem cohesive with front line (tellers). Over worked, under paid ($16/hr), continuously understaffed due to role dynamics and high turnover

    Scotiabank2019-04-08
  6. "Excellent Student Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bank Teller in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Scotiabank part-time for less than a year

    Pros

    - Professional and supportive team - Hours are very accommodating, allowing me to balance part-time work and full-time school - Opportunities for internal transfers

    Cons

    - Mandatory unpaid breaks for shifts in excess of 5 hours. Breaks should be paid. - Lower pay in general in comparison to other banks.

    Advice to Management

    - Consider better compensating your front-line. Our job is a major responsibility and can be quite stressful at times. - Continue to work on developing a customer-centric focus.

    Scotiabank2019-02-26
  7. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Teller 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Scotiabank for less than a year

    Pros

    Friendly environment, low work load

    Cons

    Nothing more than Low wage,

    Scotiabank2019-01-27
  8. Helpful (2)

    "Below average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bank Teller in Ottawa, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Scotiabank part-time for more than a year

    Pros

    Staff rate, staff accounts, great team work environment, opportunities to learn new things, some benefits, annual bonus

    Cons

    Very little pay for such a high stress and high responsibility position. Lack of sufficient opportunities for career advancement. The department is almost always short-staffed which leads to a highly inconsistent lunch schedule and a total lack of breaks. Highly stressful training process, which felt more like a survival of the fittest challenge. Very outdated technology and problematic communication between branches...

    Show More

    Advice to Management

    Stop cutting support staff positions. Be honest with your subordinates about work expectations and objectives. Strive for a long term efficiency. Give full time positions and promotions to your most loyal and performing staff members. If nothing above is done, the talent will flee.

    Scotiabank2018-12-07
  9. Helpful (1)

    "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Teller in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Scotiabank for more than a year

    Pros

    Good compensation-better than the majority of the banks, the colleagues you work with are usually very helpful and nice, very flexible with your work schedule and break times.

    Cons

    Management is very slow in adapting to changes, they won’t let you “climb the ladder” unless you ask first and then they are very, very slow in reviewing your work, the bank is very reactionary in retail banking, meaning they see what other banks do and then they try to imitate, they never innovate, tellers are usually very old, young people may discourage from working as they never see promotions

    Advice to Management

    Recognize talents, give incentives to people. Other big banks are years ahead in that category. Let people get promotions if they are yong and seres I gotta or they will leave.

    Scotiabank2018-08-15
  10. "Good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Teller in Saskatoon, SK

    I have been working at Scotiabank full-time for more than a year

    Pros

    Great Culture, opportunities to work and live abroad, good employee benefits

    Cons

    Large institution, job can be slow at times.

    Advice to Management

    invest in your people

    Scotiabank2018-03-03
Found 47 reviews