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Scotiabank Personal Banking Officer Reviews

Updated Jan 25, 2021

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3.0
78%
Recommend to a Friend
9%
Approve of CEO
Scotiabank President and CEO Brian J. Porter
Brian J. Porter
14 Ratings
  1. "Great company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Personal Banking Officer in Calgary, AB
    Recommends

    I worked at Scotiabank

    Pros

    Supportive upper management. Good teamwork

    Cons

    I would say none cause the branch I worked for had a very good team of co-workers and managment

  2. "As expected"

    3.0
    Former Employee - Personal Banking Associate in Hamilton, ON

    I worked at Scotiabank full-time

    Pros

    Good structure, training, room to move around.

    Cons

    Lots of red tape, moving from retail to corporate can be tricky.


  3. Helpful (1)

    "Excessive work load"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Personal Banking Officer in Saskatoon, SK
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Scotiabank full-time for more than 10 years

    Pros

    customer relationships, helping them buy a house, save for a trip, buy a car, save for retirement.

    Cons

    Favouritism, Management passing their client's work to staff with an already excessive work load. Staff are told they have poor time management skills when they try to get relief from their supervisor. Power struggles between the managers/supervisors of different departments. Blatant prejudice against gays, lesbians, & obese ppl. Cruelty towards staff on short, or long term disability not discouraged, & often displayed by Managers. Management breeds an environment of competition, rarely teamwork. Customer's importance is based on their portfolio of products/dollar amounts vs long term loyalty. Staff Loyalty not valued.

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  4. Helpful (2)

    "CEO could learn the "True Reality" of banking from Retiree, with 25 years of Experience"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager Personal Banking in Toronto, ON
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Scotiabank full-time for more than 10 years

    Pros

    Executive offices provide - Great systems/products/policies! Good Benefits; Work and Balance; Direction of Banks Mission and Expections of employees, made very clear!!

    Cons

    Branches not properly monitored in carrying out bank's mission!! Poor Management skills - not enough education provided; Customer Service below standards; Hiring process not consistent; branches left to do their own thing!! Employees not treated fairly...some branches, there is NO work/life balance!!!

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  5. Helpful (13)

    "Manager of Personal Banking"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Manager of Personal Banking in Toronto, ON
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Scotiabank

    Pros

    - great coworkers - lots of opportunity for growth & advancement for those people who are willing to self develop and relocate - extensive benefits/employee perks (though many are useless to the average Joe)

    Cons

    - employee satisfaction and engagement has declined dramatically in the last 3 years as the Bank transitions onto a more digital path. Staff are inundated with unnecessary and cumbersome policies, combined with a 10% reduction to staffing nationwide (in the last 12 mo) and often unachievable sales targets. - the "customer first" motto is a sham as the Bank is clearly focused only increasing shareholder value. - what was once a company know for respecting and taking care of it's staff, now considers anyone below the management level to be expendable. Staff turnover is +30% inside the first year of hire.

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  6. Helpful (14)

    "Poor culture"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Personal Banking Officer in Grande Prairie, AB
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Scotiabank full-time for more than 5 years

    Pros

    Good pay, esop and way to learn about finance

    Cons

    Recent changes mean daily meetings where managers shame you if enough product wasn't sold or you aren't meeting targets. Scotiabank used to have an advice and planning culture, now it has a sell 3 credit cards, 2 pacs and 4 savings accounts to each customer culture. There have also been major efficiency losses thanks to a new resl review process that makes mortgages very hard to approve. Managers afraid of Getting a bad resl score delay sending files, and corrections to files can not be appealed. I had one mortgage where papers were done two weeks ahead of time, but thanks to resl and my manager, still didn't have approval the day before funding. Very upset with the recent changes and culture of fear that has cropped up.

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  7. Helpful (13)

    "Move up or get out"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Personal Banking Officer 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Scotiabank full-time for more than a year

    Pros

    - Lots of interaction with other people. - An opportunity to really help people and make a difference.

    Cons

    - Insane pressure to sell unnecessary products. - Performance/work culture very location-dependent.

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  8. "Senior Analyst, Pricing"

    3.0
    Personal Banking Officer in Mississauga, ON

    I have been working at Scotiabank for less than a year

    Pros

    Great benefit plan with Scotiabank

    Cons

    Lower pay structure than other banks

  9. Helpful (3)

    "Great school"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Personal Banking Officer in Brossard, QC
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Scotiabank

    Pros

    Internationally recognized, good learning platform, many colleagues with plenty of experience, notable team spirit and career opportunity with the right manager

    Cons

    Lowest salaries in banking, company getting too greedy in recent years, no support nor back office, hard to make your way if your manager blocks you

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  10. Helpful (6)

    "Not for me"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Personal Banking Officer in Kelowna, BC
    Doesn't Recommend
    Neutral Outlook

    I worked at Scotiabank full-time for more than 3 years

    Pros

    comfortable work place, job security,

    Cons

    very high sales targets, indifferent upper management, lack of compensation, High stress sales environment.

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