Scotiabank Personal Banking Officer Reviews | Glassdoor.ca

Scotiabank Personal Banking Officer Reviews

49 reviews

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Personal Banking Officer

3.1
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Scotiabank President and CEO Brian J. Porter
Brian J. Porter
11 Ratings

Employee Reviews

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Pros
Cons
  • "no work life balance, doesnt pay well" (in 75 reviews)

  • "high turnover amongst full-time employee" (in 40 reviews)

More Pros and Cons

  1. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banking Officer in Calgary, AB
    Former Employee - Personal Banking Officer in Calgary, AB
    Recommends

    Pros

    Supportive upper management. Good teamwork

    Cons

    I would say none cause the branch I worked for had a very good team of co-workers and managment


  2. Helpful (14)

    "Poor culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Personal Banking Officer in Grande Prairie, AB
    Former Employee - Senior Personal Banking Officer in Grande Prairie, AB
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Scotiabank full-time (More than 5 years)

    Pros

    Good pay, esop and way to learn about finance

    Cons

    Recent changes mean daily meetings where managers shame you if enough product wasn't sold or you aren't meeting targets. Scotiabank used to have an advice and planning culture, now it has a sell 3 credit cards, 2 pacs and 4 savings accounts to each customer culture. There have also been major efficiency losses thanks to a new resl review process that makes mortgages very hard to approve. Managers afraid of Getting a bad resl score delay sending files, and corrections to files can not be appealed. I had one mortgage where papers were done two weeks ahead of time, but thanks to resl and my manager, still didn't have approval the day before funding. Very upset with the recent changes and culture of fear that has cropped up.

    Advice to Management

    The new resl system doesn't work. Quit grading branches on how perfect their files are so that managers can send the bloody things on, without obsessing about first time right. A manager who needs to review a file and pass it off to two other people because she's afraid of failing first time right..... should be graded on time to close files. If a broker can approve a mortgage in three days, why does the branch channel have to be so painful?

  3. Helpful (13)

    "Move up or get out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banking Officer
    Former Employee - Personal Banking Officer
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Scotiabank full-time (More than a year)

    Pros

    - Lots of interaction with other people.
    - An opportunity to really help people and make a difference.

    Cons

    - Insane pressure to sell unnecessary products.
    - Performance/work culture very location-dependent.

    Advice to Management

    Make an effort to prevent nepotism.


  4. "Senior Analyst, Pricing"

    StarStarStarStarStar
    Current Employee - Personal Banking Officer in Mississauga, ON
    Current Employee - Personal Banking Officer in Mississauga, ON

    I have been working at Scotiabank (Less than a year)

    Pros

    Great benefit plan with Scotiabank

    Cons

    Lower pay structure than other banks


  5. Helpful (3)

    "Great school"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banking Officer in Brossard, QC
    Current Employee - Personal Banking Officer in Brossard, QC
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Internationally recognized, good learning platform, many colleagues with plenty of experience, notable team spirit and career opportunity with the right manager

    Cons

    Lowest salaries in banking, company getting too greedy in recent years, no support nor back office, hard to make your way if your manager blocks you

    Advice to Management

    Promote inside elements instead of getting outsiders


  6. Helpful (6)

    "Not for me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Personal Banking Officer in Kelowna, BC
    Former Employee - Senior Personal Banking Officer in Kelowna, BC
    Doesn't Recommend
    Neutral Outlook

    I worked at Scotiabank full-time (More than 3 years)

    Pros

    comfortable work place, job security,

    Cons

    very high sales targets, indifferent upper management, lack of compensation, High stress sales environment.

    Advice to Management

    Listen to your employees


  7. Helpful (3)

    "Personal banking officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banking Officer Trainee
    Former Employee - Personal Banking Officer Trainee
    Doesn't Recommend
    Positive Outlook

    Pros

    met some amazing people: colleagues and learned a lot

    Cons

    Everyone is a number, pay is too low

    Advice to Management

    Invest in your people

  8. Helpful (2)

    "not good, not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banking Officer in Toronto, ON
    Former Employee - Personal Banking Officer in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Scotiabank full-time (More than 3 years)

    Pros

    great people to work with. Advancement opportunities

    Cons

    Downtown commute no good. Poor management style


  9. "So far so good."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banking Officer in Whitecourt, AB
    Current Employee - Personal Banking Officer in Whitecourt, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Scotiabank full-time (Less than a year)

    Pros

    Good company culture, inclusive and embracing of diversity.

    Cons

    A lot of changes are happening at the moment which can be tough to keep up with but it's meant to make the bank more efficient and customer oriented.


  10. "Good company to work for, even with lower salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Personal Banking Officer in Calgary, AB
    Current Employee - Senior Personal Banking Officer in Calgary, AB
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Scotiabank full-time (More than 5 years)

    Pros

    Scotiabank has one of the best workplaces I've been a part of. Management seems actually invested in the growth of their employees, and the people are excellent.

    Cons

    The technology is outdated, and the salary is low relative to other banks. I'm concerned about the increased culture of sales as well- advancement is difficult if you don't want to sell products.

    Advice to Management

    Be more client-focused, less worried about profit margins.