Scotiabank Customer Service Representative Reviews | Glassdoor.ca

Scotiabank Customer Service Representative Reviews

Updated Aug 14, 2019

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Found 172 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
67%
Recommend to a Friend
87%
Approve of CEO
Scotiabank CEO Brian J. Porter
Brian J. Porter
69 Ratings
  1. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 
    No opinion of CEO

    I worked at Scotiabank part-time

    Pros

    Amazing staff and friendly place to work

    Cons

    not enough vacation time for part timers

    Scotiabank2019-08-09
  2. "World best workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Scotiabank part-time for more than a year

    Pros

    wide range of opportuinities that enhances growth, supportive staff, and it is an organisation that supports diversity and inclusion. Good benefits and salary.

    Cons

    if you are more interested in growth and team performance, Scotiabank is a place for you.

    Advice to Management

    Better salary

    Scotiabank2019-08-14
  3. "Pay is poor compared to other banks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Scotiabank part-time for less than a year

    Pros

    work life is good, the work around your schedule (School) Newer scotiabank have better systems

    Cons

    Pay is low benefits are average

    Scotiabank2019-08-12
  4. "Customer Service"

    StarStarStarStarStar
    Current Employee - Customer Service Representative 

    I have been working at Scotiabank for less than a year

    Pros

    conflict resolution, emotional control, fast pace environment

    Cons

    high pressure, multitasking, dealing with angry people

    Scotiabank2019-08-09
  5. "Good place to work"

    StarStarStarStarStar
    Former Employee - Customer Service Representative 

    I worked at Scotiabank part-time

    Pros

    Nice working environment, some helpful colleague

    Cons

    Extremely short working hours for casual employees. Always feel not as a part of the team because no one cares about you.

    Advice to Management

    Be more supportive.

    Scotiabank2019-07-26
  6. "job shadow no benefit for casual but training is good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Toronto, ON

    I have been working at Scotiabank for less than a year

    Pros

    training is good , a lot of courses to learn,

    Cons

    no benefit for casual, prefer cantonese

    Advice to Management

    provide fair and friend relationship

    Scotiabank2019-08-04
  7. "Great experience and environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Toronto, ON
    Approves of CEO

    I worked at Scotiabank part-time for less than a year

    Pros

    I loved working here! Great culture and team

    Cons

    Wish I could have stayed longer!

    Scotiabank2019-07-16
  8. "Good and bad - depends on department and manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Customer Service Representative in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Scotiabank full-time for more than 10 years

    Pros

    Decent benefits, excellent stock option, lots of options to move around the company.

    Cons

    Lots of politics and bureaucracy. Ideas take forever to be implemented (if ever) and success is determined by more than your abilities and skills (i.e. who do you know...).

    Advice to Management

    Need to improve with times. It's a bank, yes, but certain attitudes and behaviours from the past should remain in the past.

    Scotiabank2019-07-17
  9. "Decent place"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Customer Service Representative in Edmonton, AB

    I worked at Scotiabank full-time for more than a year

    Pros

    Good hours, good people

    Cons

    The pay was quite low

    Scotiabank2019-06-28
  10. "Not a bad part time job"

    StarStarStarStarStar
    Current Employee - Customer Service Representative in Vancouver, BC
    Neutral Outlook

    I have been working at Scotiabank part-time for less than a year

    Pros

    Best part-time job students can get whilst in school

    Cons

    corporate politics can get quite bad.

    Scotiabank2019-07-11
Found 172 reviews