Scotiabank Customer Service Representative Reviews

Updated Feb 27, 2021

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4.0
80%
Recommend to a Friend
92%
Approve of CEO
Scotiabank President and CEO Brian J. Porter
Brian J. Porter
125 Ratings
  1. "good experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Oakville, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Scotiabank part-time

    Pros

    great people, great management, great training

    Cons

    some branches can be a bit dull

  2. "Great training for staff"

    5.0
    • Work/Life Balance
    Former Employee - Customer Service Representative 
    Recommends
    Approves of CEO

    I worked at Scotiabank full-time for more than a year

    Pros

    Great training program, good hours

    Cons

    Angry customers, although not all the time


  3. "good place for survival"

    4.0
    Current Employee - Customer Service Representative in Halifax, NS

    I have been working at Scotiabank part-time

    Pros

    less press in the workplace, good environment.

    Cons

    less paid, less training, less opportunity

  4. "fgjjk"

    5.0
    Former Employee - Customer Service Representative (CSR) in Toronto, PE

    I worked at Scotiabank part-time

    Pros

    it was a good workplace

    Cons

    if you meet targets you'll be fine

  5. "Entry Job"

    4.0
    Former Employee - Customer Service Representative in Montreal, QC

    I worked at Scotiabank part-time

    Pros

    great compensation and coworkers are great

    Cons

    systems can sometimes be a little out dated

  6. "CR at Scotiabank for 2 years"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Edmonton, AB

    I have been working at Scotiabank full-time

    Pros

    Flexible schedules and supportive management team

    Cons

    Not enough training, not paid enough for the work you end up doing

  7. "Good place to work, Terrible Management"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - OLB Customer Service Representative in Toronto, ON
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Scotiabank full-time for less than a year

    Pros

    - Good co workers - Lots to learn

    Cons

    - Bad training - Mismanaged

    Continue reading
  8. "scotia bank"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Montreal, QC
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Scotiabank part-time for more than a year

    Pros

    great place to learn and advance in your career

    Cons

    There is no cons actually

    Continue reading
  9. "Experience depends largely on the branch that hires you."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Surrey, BC
    Recommends

    I have been working at Scotiabank part-time for more than a year

    Pros

    Great bank to work for. Get to learn new things everyday.

    Cons

    Line ups get pretty long.

  10. "great"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Halifax, NS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Scotiabank full-time

    Pros

    excellent awesome interesting fascinating magnificent

    Cons

    Work ethics Work life balance Environment

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