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Scotiabank Customer Representative Reviews

Updated Mar 1, 2021

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3.9
77%
Recommend to a Friend
89%
Approve of CEO
Scotiabank President and CEO Brian J. Porter
Brian J. Porter
148 Ratings
  1. "Great training for staff"

    5.0
    • Work/Life Balance
    Former Employee - Customer Service Representative 
    Recommends
    Approves of CEO

    I worked at Scotiabank full-time for more than a year

    Pros

    Great training program, good hours

    Cons

    Angry customers, although not all the time

  2. "Good place to begin career"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative (CSR) in Toronto, ON
    Recommends
    Approves of CEO

    I worked at Scotiabank part-time for less than a year

    Pros

    Lots of room for career development

    Cons

    management can be hard to deal with


  3. "good place for survival"

    4.0
    Current Employee - Customer Service Representative in Halifax, NS

    I have been working at Scotiabank part-time

    Pros

    less press in the workplace, good environment.

    Cons

    less paid, less training, less opportunity

  4. "fgjjk"

    5.0
    Former Employee - Customer Service Representative (CSR) in Toronto, PE

    I worked at Scotiabank part-time

    Pros

    it was a good workplace

    Cons

    if you meet targets you'll be fine

  5. "Entry Job"

    4.0
    Former Employee - Customer Service Representative in Montreal, QC

    I worked at Scotiabank part-time

    Pros

    great compensation and coworkers are great

    Cons

    systems can sometimes be a little out dated

  6. "A Company to Grow With"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Experience Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Scotiabank part-time

    Pros

    Working at Scotiabank was a pleasurable experience as it offered many opportunities to grow whether at branch level or internally.

    Cons

    Could be considered a con but I see it as a pro, but because they offered so many opportunities to grow, you almost see colleagues come and go.

  7. "Customer Representative"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Customer Representative in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Scotiabank for more than a year

    Pros

    Flexibility with timesheet; Constant training; Location; Good management

    Cons

    Low salary; Branch security default; No benefits for contract person; No career offers for contract person; HR lack of communication; Issues with paystubs

  8. "Standard CSR/teller"

    4.0
    • Career Opportunities
    Former Employee - Customer Representative in Vancouver, BC

    I worked at Scotiabank part-time for more than a year

    Pros

    - busy but relaxed environment - people you work with are nice

    Cons

    - big banks have too many red tape

  9. "One of the Best Banks to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Customer Support Representative in Toronto, ON

    I have been working at Scotiabank for more than a year

    Pros

    Great Top Management and Supportive Staff

    Cons

    Limited opportunities in certain areas of work

  10. "CR at Scotiabank for 2 years"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Edmonton, AB

    I have been working at Scotiabank full-time

    Pros

    Flexible schedules and supportive management team

    Cons

    Not enough training, not paid enough for the work you end up doing

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