Scotiabank Bank Teller Reviews

Pros

worked with some nice people

Cons

some customers can be really rude

Pros

- Professional and supportive team - Hours are very accommodating, allowing me to balance part-time work and full-time school - Opportunities for internal transfers

Cons

- Mandatory unpaid breaks for shifts in excess of 5 hours. Breaks should be paid. - Lower pay in general in comparison to other banks.

Advice to Management

- Consider better compensating your front-line. Our job is a major responsibility and can be quite stressful at times. - Continue to work on developing a customer-centric focus.

Pros

Staff rate, staff accounts, great team work environment, opportunities to learn new things, some benefits, annual bonus

Cons

Very little pay for such a high stress and high responsibility position. Lack of sufficient opportunities for career advancement. The department is almost always short-staffed which leads to a highly inconsistent lunch schedule and a total lack of breaks. Highly stressful training process, which felt more like a survival of the fittest challenge. Very outdated technology and problematic communication between branches...

Advice to Management

Stop cutting support staff positions. Be honest with your subordinates about work expectations and objectives. Strive for a long term efficiency. Give full time positions and promotions to your most loyal and performing staff members. If nothing above is done, the talent will flee.

Pros

Salary, attractive benefits free parking Friday party

Cons

No room for advancement, they hire people from the outside, no bonus

Advice to Management

Get rid of them

Pros

room to grow with opportunities to take courses and advance your position and knowledge, management encouraged this for their staff members.

Cons

full time positions are not available unless you are management

Pros

Great job and salary for someone with little or no experience.

Cons

Very structured and rigid environment. For someone who likes freedom and flexibility, do not work in a bank.

Advice to Management

Listen to the feedback from employees, there are many inefficient processes.

Pros

Flexible hours for students, and reasonable pay.

Cons

They would switch my schedule the day before a shift without letting me know and then if I missed the shift because I was unaware I had one they wouldn't call me to let me know until 5 minutes before the scheduled shift would end. Convoluted phone system made it impossible to contact and ask when shifts were, also made it practically impossible to call in sick. Part-time employees treated like dirt, as a student I was...

Advice to Management

Hire more financial advisors. Let people know about schedule changes, phone or otherwise. Hire a more competent management team. Take more care with the needs of your staff and encourage them to grow rather than cut them down at every opportunity.

Pros

Training is good, great hours, very flexible for my family, benefits, don't have to work weekends. Very loyal customer base and friendly co workers.

Cons

Sometimes a big problem with internal communications. The call centre has very inconsistent service. Some days are over an hour on hold for help.