Scotiabank Bank Teller Reviews | Glassdoor.ca

Scotiabank Bank Teller Reviews

Updated 6 December, 2018
16 reviews

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Bank Teller

2.9
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Scotiabank President and CEO Brian J. Porter
Brian J. Porter
5 Ratings

Employee Reviews

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Pros
Cons
  • "no work life balance, doesnt pay well" (in 75 reviews)

  • "high turnover amongst full-time employee" (in 40 reviews)

More Pros and Cons

  1. Helpful (1)

    "Bank Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Toronto, ON
    Current Employee - Bank Teller in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Scotiabank part-time (More than 3 years)

    Pros

    Good Starting Salary for an entry level position, lots of support from the Branch Manager and lots of opportunities within the bank

    Cons

    No Cons as such.

    Advice to Management

    Fair hiring Practices for all positions, and avoid nepotism. Give a fair chance tp students from all school, grit is more valuable than talent.


  2. Helpful (2)

    "Below average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Ottawa, ON
    Current Employee - Bank Teller in Ottawa, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Scotiabank part-time (More than a year)

    Pros

    Staff rate, staff accounts, great team work environment, opportunities to learn new things, some benefits, annual bonus

    Cons

    Very little pay for such a high stress and high responsibility position. Lack of sufficient opportunities for career advancement. The department is almost always short-staffed which leads to a highly inconsistent lunch schedule and a total lack of breaks. Highly stressful training process, which felt more like a survival of the fittest challenge. Very outdated technology and problematic communication between branches makes the job even harder. Expected to work full time hours for a part time compensation and benefits. The workload has been gradually increasing, while many positions were eliminated.

    Advice to Management

    Stop cutting support staff positions. Be honest with your subordinates about work expectations and objectives. Strive for a long term efficiency. Give full time positions and promotions to your most loyal and performing staff members. If nothing above is done, the talent will flee.

  3. Helpful (1)

    "Bad company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Toronto, PE
    Former Employee - Bank Teller in Toronto, PE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Scotiabank full-time (More than 3 years)

    Pros

    Salary, attractive benefits free parking Friday party

    Cons

    No room for advancement, they hire people from the outside, no bonus

    Advice to Management

    Get rid of them


  4. "good company to work with and for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Sherwood Park, AB
    Former Employee - Bank Teller in Sherwood Park, AB
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Scotiabank (More than a year)

    Pros

    room to grow with opportunities to take courses and advance your position and knowledge, management encouraged this for their staff members.

    Cons

    full time positions are not available unless you are management


  5. "Same as any bank that is in Canada"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Bank Teller in Vancouver, BC
    Current Employee - Bank Teller in Vancouver, BC
    Doesn't Recommend
    No opinion of CEO

    I have been working at Scotiabank part-time (More than a year)

    Pros

    Great job and salary for someone with little or no experience.

    Cons

    Very structured and rigid environment. For someone who likes freedom and flexibility, do not work in a bank.

    Advice to Management

    Listen to the feedback from employees, there are many inefficient processes.


  6. Helpful (5)

    "Worst place I have ever worked."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Kamloops, BC
    Former Employee - Bank Teller in Kamloops, BC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Flexible hours for students, and reasonable pay.

    Cons

    They would switch my schedule the day before a shift without letting me know and then if I missed the shift because I was unaware I had one they wouldn't call me to let me know until 5 minutes before the scheduled shift would end. Convoluted phone system made it impossible to contact and ask when shifts were, also made it practically impossible to call in sick. Part-time employees treated like dirt, as a student I was forced to become a full time employee during school breaks without being asked. Condescending management team with little respect for the needs of their staff. Enraged clients because it was impossible to book an appointment with an advisor.

    Advice to Management

    Hire more financial advisors. Let people know about schedule changes, phone or otherwise. Hire a more competent management team. Take more care with the needs of your staff and encourage them to grow rather than cut them down at every opportunity.


  7. "Bank Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller
    Current Employee - Bank Teller
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Training is good, great hours, very flexible for my family, benefits, don't have to work weekends. Very loyal customer base and friendly co workers.

    Cons

    Sometimes a big problem with internal communications. The call centre has very inconsistent service. Some days are over an hour on hold for help.

  8. "Bank Teller"

    StarStarStarStarStar
    Former Employee - Bank Teller in Calgary, AB
    Former Employee - Bank Teller in Calgary, AB
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Co-workers at my branch were always willing to help, were very supportive and receptive of employee needs.

    Cons

    It's unavoidable to have times when you'd be unbalanced at the end of the day. That can force you to stay around an hour after work just to figure out why.


  9. "Good company culture and well known brand"

    StarStarStarStarStar
    Former Employee - Bank Teller in Toronto, ON
    Former Employee - Bank Teller in Toronto, ON

    Pros

    - Great culture
    - Well know brand
    - Rapidly expanding
    - Good learning opportunities

    Cons

    - Can be a bit bureaucratic but that is the nature of a lot of banks
    - Nothing else...great organization

    Advice to Management

    Listen to employees and take feedback into consideration


  10. Helpful (4)

    "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Langley, BC
    Former Employee - Bank Teller in Langley, BC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Scotiabank part-time (More than a year)

    Pros

    You can say you work at a bank, that's where it starts and ends for me personally. Reputable name for sure.

    Cons

    Serious pressure, beyond difficult to move up, as a teller you get a good wage. But it's 60/65 hour cheques. Over a standard full time job it works out to close to 11/hr.
    Never full time on teller unless have lots of experience. .06 is 2nd highest position. Guarantees 22.5 hours - that means even if you work 33 hours a week and you take vacation. You're only paid 22.5.
    Management are on tight goals from head office so when you think you do something well - you won't be recognized - mores expected- it's never good enough

    Advice to Management

    Be positive and appreciative. Show you wanna grow your employees - make an actual effort and set a plan in motion for them. They come to the bank to grow. Help them