Royal Canin USA Reviews

Updated Jun 2, 2021

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Found 42 of over 45 reviews

3.3
60%
Recommend to a Friend
74%
Approve of CEO
  1. 2.0
    Current Employee

    Great products, horrible management

    Jun 1, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free pet food, can bring pets to office (prior to Covid). Fun people to work with.

    Cons

    Horrible leadership. Promotions are few and far between and are based on who has gotten the face time with the leadership team vs who has driven the business. Recent reorg drove out the former US leadership team and replaced with regional French team who have low comprehension of the US market. They micromanage their teams and put plans together to impress the HQ team in France but are unachievable due to constant product shortages.

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    1 person found this review helpful
  2. 1.0
    Current Employee, more than 5 years

    Run don't walk to the next company

    Jun 2, 2021 - District Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company car, nice team members, free pet food (when you can get it)

    Cons

    Where do I begin?? No inventory so customers are angry beyond belief. The principals this company used to have are gone.

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    1 person found this review helpful
  3. 5.0
    Former Employee

    easy job

    May 19, 2021 - Anonymous Employee in Sioux City, IA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    the job was very easy

    Cons

    was always tired of standing

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  4. 4.0
    Current Employee, more than 3 years

    Great company to work for!

    Apr 29, 2021 - District Manager in Minneapolis, MN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Helping animals, great product, extensive training, people are amazing at this company

    Cons

    Out of stock and supply issues

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  5. 4.0
    Former Employee, more than 5 years

    Great company where the focus is on pets

    Oct 28, 2020 - District Manager in La Jolla, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Solid research-backed pet foods, knowledgeable trainers, great employee benefits, company car, cool headquarters

    Cons

    Some of the senior leadership made questionable decisions which resulted in a missed opportunity for my territory, pay could be higher to be more competitive and attract and keep talent

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  6. 5.0
    Current Employee

    Great Place to work great people

    Jan 22, 2021 - Senior Operations Manager in North Sioux City, SD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Royal Canin is a Mars company and Mars is a great place to work.

    Cons

    No cons this is a very good place to work

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  7. 4.0
    Current Employee

    N/A

    Nov 9, 2020 - Process Engineer in Rolla, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Product -Investment in future growth -Market growth -Pay and Benefits

    Cons

    -Operator retention -Training programs -Associate accountability -Pet friendly, but no dedicated pet area

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  8. 4.0
    Current Employee, more than 3 years

    Good place to work

    Sep 15, 2020 - SSV in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Healthy community good values great products

    Cons

    Trouble keeping up with demand

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  9. 2.0
    Former Employee, more than 1 year

    It was a fun place to work for a while....

    Feb 6, 2020 - District Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Fun company trips -Company car and free gas for personal use & business -Free lunches on the road -Free dog food

    Cons

    -Awful reporting -Micromanaging area managers -God forbid if youre 10 minutes late updating Salesforce

    3 people found this review helpful
  10. 5.0
    Current Employee, more than 3 years

    Work Hard - Good Opportunities

    May 13, 2019 - Senior Customer Service Representative in Saint Charles, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Plenty of dogs in the office, great health benefits, a culture of inclusion, most managers are supportive of development

    Cons

    Lean staff, so responsibilities are heavy

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    1 person found this review helpful
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