Road Scholar Reviews

Updated Feb 15, 2020

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3.5
70%
Recommend to a Friend
82%
Approve of CEO
Road Scholar President and CEO Jim Moses (no image)
Jim Moses
57 Ratings
Pros
  • "Good Work Environment, Nice Management, Good benefits, good work life balance, some room for growth(in 11 reviews)

  • "As a whole, Road Scholar is arguably one of the best employers I've ever had(in 9 reviews)

Cons
  • "But you have to keep in mind that this is a non-profit organization(in 10 reviews)

  • "Road Scholar can be conservative when it comes to taking risks and trying new things(in 9 reviews)

More Pros and Cons
  1. "Good organization overall, great benefits and mission"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Program Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Road Scholar full-time for more than 3 years

    Pros

    Motivating mission, great retirement plan and benefits including travel, good work environment most of the time

    Cons

    Currently experiencing serious growing pains

  2. "Not a bad place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Contact Center Supervisor 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Road Scholar full-time for more than 5 years

    Pros

    Open environment, good work-life balance

    Cons

    unclear direction, supervisors are expected to train each other on topics.

    Continue reading
  3. "A positive work environment"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Coordinator in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Road Scholar full-time for more than 3 years

    Pros

    -strong team focus -good benefits -brand recognition -not for profit

    Cons

    - career advancements unclear - poor communication - average salary

  4. "Call center Teamwork"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Supervisor in Lowell, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Road Scholar full-time for more than a year

    Pros

    Amazing company mission and culture. Very much appreciate my coworkers and staffs openness to collaborate. Company is working hard to implement ideas coming from any level of employee

    Cons

    Difficult to work with other departments within the organization.

    Continue reading
  5. "Great"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Road Scholar full-time for less than a year

    Pros

    All good - interesting and fun organization

    Cons

    No cons— good work environment,

    Continue reading
  6. Helpful (2)

    "Good Company that has some flaws"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Coordinator in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Road Scholar full-time for more than a year

    Pros

    There are good people that work at Road Scholar, and most of the employees care deeply about the programs that the company provides. There is a generous 403(b) employer match program.

    Cons

    Zero room for growth or upward mobility in some departments. Non-competitive salaries for amount of work and effort that some employees put in. A lack of accountability for employees that constantly make mistakes. The change management team doesn’t necessarily facilitate changes all that well. On occasion a terrible office band plays in the community space which can disrupt work.

    Continue reading
  7. "Review"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Travel Agent 
    Recommends
    Approves of CEO

    I worked at Road Scholar full-time for more than 8 years

    Pros

    Great CEO, beautiful programs, and awesome mission statement

    Cons

    Upward mobility difficult, unless you're close with management , high stress if you're part of any of the call centers

  8. Helpful (1)

    "Good culture and positive mission"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Programmer Analyst in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Road Scholar full-time for more than 8 years

    Pros

    Good work life balance Interesting projects Excellent benefits

    Cons

    Lower salary at a non-profit

    Continue reading

    Road Scholar Response

    May 20, 2019Vice President, OD & HR

    Thank you for taking the time to share your comments. Although we are a nonprofit company, our salaries remain competitive and are based on nonprofit market studies. Road Scholar’s non-profit status means that we are not obligated to shareholders and that we reinvest any surplus back into our organization to further our mission. We are committed to making Road Scholar a place where people love coming to work and contribute to our mission! Thank you again.

  9. Helpful (1)

    "Excellent Company Culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Regional Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Road Scholar full-time for more than 3 years

    Pros

    Company culture is excellent, everyone is warm an welcoming. Great benefits--gym onsite at the Boston location, holiday time off and paid time off is sufficient. Schedule is pretty flexible, which is helpful for those with kids or that need to go to Doctors appointment

    Cons

    The company can be disorganized with processes. It makes is challenging to learn how to do tasks and meet expectations. It's not clear how one can grow in the company-there is no road map currently, but HR is working on it.

  10. "A Great Place to Work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Director in Boston, MA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Road Scholar full-time for more than 8 years

    Pros

    A mission driven, not-for-profit organization

    Cons

    Unclear career path at all levels

Found 87 reviews