River Island Clothing Reviews | Glassdoor.ca

River Island Clothing Reviews

Updated 20 August, 2018
747 reviews

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2.9
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River Island Clothing CEO Ben Lewis
Ben Lewis
234 Ratings

747 Employee Reviews

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Pros
Cons
  • "below minimum wage if under 20, 8 hours a week to begin" (in 42 reviews)

  • "Quite long hours and can get very tiring" (in 37 reviews)

More Pros and Cons

  1. "Love working here!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in London, ON
    Current Employee - Sales Assistant in London, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at River Island Clothing full-time (More than 3 years)

    Pros

    I work with a small team of around 20 people.
    Collectively everyone is so hard working so the work load does not just fall on one person.
    Amazing staff discount.

    Cons

    The pay. Minimum wage only.
    Considering it is a company which turns over billions they should atleast give staff a pay rise.

    Advice to Management

    Stay the way you are.
    Keep all the bitchiness out and everyone will be happy.

    River Island Clothing Response

    16 Feb, 2016 – Head of Talent Acquisition

    Thank you for your lovely review, I will pass on your feedback


  2. "Life in retail industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Adviser in London, ON
    Former Employee - Sales Adviser in London, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at River Island Clothing part-time (More than a year)

    Pros

    Go staff discount is really goood

    Cons

    Foot fall could have been better

    River Island Clothing Response

    27 Oct, 2017 – Recruitment Officer

    Thanks for your feedback.

  3. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook

    Pros

    Excellent Company
    Met some cool people whilst working there

    Cons

    Working hours
    Treat you unfairly if you don't have a voice in the company

    River Island Clothing Response

    12 Jan, 2017 – Recruitment Officer

    Thanks for your review. We're glad you enjoyed your time with us.


  4. "Terrible Experience - IT/RI Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Drone in London, ON
    Current Employee - IT Drone in London, ON
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Payroll/Summer Fridays
    Er, that's about it

    Cons

    Bullying
    Lack of opportunities
    Poor management
    Intimidation
    Bullying
    Advertising a person's job whilst they are still there and not telling them.
    Constant threats about losing your job.
    Pay is laughable.
    Crappy support payments and unrealistic expectations.
    Dull, dull, dull.
    Permanent staff treated very badly compared to contractors.
    Contractors have been shafted too.
    Massive turnover of staff.
    Forcing older staff out of the company.
    Unable to retain the new recruits.
    Give holiday, but expect you to just drop it for no compensation if they need you in.
    Unable to speak freely or criticise the regime - only very positive comments are allowed.
    HR are pathetic and seem to encourage the management's terrible behaviour, rather than trying to stop it.
    IT/RI Tech at River Island is Hell - morale is low, management are dictatorial and everyone is frightened.
    Please don't join this terrible company.

    Advice to Management

    Open your eyes and spend some time on the shop floor.
    Listen to your leavers' interviews and act on them
    Take a very close look at your senior management - you have some very bad apples.
    Take the bullying problems you have at your company seriously.
    Be aware you are pushing some people to breaking point/breakdowns because of the bullying and intimidation.

    River Island Clothing Response

    22 Sep, 2016 – Recruitment Officer

    Thanks for your review.


  5. "It's a Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor
    Current Employee - Supervisor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at River Island Clothing part-time (More than 3 years)

    Pros

    made life long friends
    always working together as a team

    Cons

    managers get more breaks than staff members, even when they are working less hours than the staff


  6. "OK"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at River Island Clothing part-time (Less than a year)

    Pros

    40% Discount on clothing after a few weeks

    Cons

    Boring at times with repetitive tasks


  7. "Excellent discoun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at River Island Clothing part-time

    Pros

    Discount, flexible working hours, uniform allowance

    Cons

    Expect a lot from you, not allowed on staff nights out due to previous staff members ruining it, expected to work sale even if it’s not contracted

  8. "Buyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Douglas (Man, Isle of)
    Current Employee - Anonymous Employee in Douglas (Man, Isle of)
    Doesn't Recommend
    Neutral Outlook

    I have been working at River Island Clothing full-time (More than 5 years)

    Pros

    High level of sales advisor roles available

    Cons

    Low pay and long hours


  9. "Sales River Island"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at River Island Clothing part-time

    Pros

    Discount, flexible working hours, busy environment.

    Cons

    Lack of structure, chaotic at times.


  10. "Okay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at River Island Clothing full-time

    Pros

    Meet great people, 40% employee discount

    Cons

    Often management doesn't manage at all.

    Advice to Management

    Treat your employees with respect. Nobody will want to stay if you continue to treat the staff as servants rather than people. Please and thank yous cost nothing. Respect staff as you'd want to be respected.


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