River Island Clothing Reviews

Updated May 12, 2021

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3.8
75%
Recommend to a Friend
91%
Approve of CEO
River Island Clothing CEO Will Kernan
Will Kernan
113 Ratings
Pros
  • "Good benefits - staff discount, uniform allowance; friendly team(in 150 reviews)

  • "250 plus uniform allowance every 6-8 weeks(in 138 reviews)

  • Cons
  • "Christmas is tough, like anywhere else, but I found Christmas tough due to long hours(in 62 reviews)

  • "The salary they offer is only minimum wage(in 49 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 3 years

      Love working here!!

      Jan 9, 2016 - Sales Assistant in London, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I work with a small team of around 20 people. Collectively everyone is so hard working so the work load does not just fall on one person. Amazing staff discount.

      Cons

      The pay. Minimum wage only. Considering it is a company which turns over billions they should atleast give staff a pay rise.

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      River Island Clothing Response

      Head of Talent Acquisition

      Thank you for your lovely review, I will pass on your feedback

    2. 1.0
      Current Employee

      Terrible Experience - IT/RI Tech

      Sep 17, 2016 - IT Drone in London, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Payroll/Summer Fridays Er, that's about it

      Cons

      Bullying Lack of opportunities Poor management Intimidation Bullying Advertising a person's job whilst they are still there and not telling them. Constant threats about losing your job. Pay is laughable. Crappy support payments and unrealistic expectations. Dull, dull, dull. Permanent staff treated very badly compared to contractors. Contractors have been shafted too. Massive turnover of staff. Forcing older staff out of the company. Unable to retain the new recruits. Give holiday, but expect you to just drop it for no compensation if they need you in. Unable to speak freely or criticise the regime - only very positive comments are allowed. HR are pathetic and seem to encourage the management's terrible behaviour, rather than trying to stop it. IT/RI Tech at River Island is Hell - morale is low, management are dictatorial and everyone is frightened. Please don't join this terrible company.

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      River Island Clothing Response

      Recruitment Officer

      Thanks for your review.

    3. 4.0
      Former Employee

      Sales Assistant

      Nov 10, 2016 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent Company Met some cool people whilst working there

      Cons

      Working hours Treat you unfairly if you don't have a voice in the company

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      River Island Clothing Response

      Recruitment Officer

      Thanks for your review. We're glad you enjoyed your time with us.

    4. 2.0
      Former Employee, more than 1 year

      Life in retail industry

      Oct 17, 2017 - Sales Adviser in London, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Go staff discount is really goood

      Cons

      Foot fall could have been better

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      River Island Clothing Response

      Recruitment Officer

      Thanks for your feedback.

    5. 2.0
      Former Employee, more than 8 years

      Poor pay

      May 2, 2021 - Floor Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      50% off discount on clothing and seasonal free uniform that would match your hours basic contract. Traning with it company very progressive would learn a lot. Maybe option for first job.

      Cons

      Not great pay. Salary could match normal sale advisors satff in other companies. Hard to get raise as company doesn't do yearly performance reviews. Only reviews that are going on are the under performance one. Sale advisors are mostly unhappy about pay 17 years old are under minimum wage at 7.16€ an hour or 18 to 19 years old at 8€ is very low pay and small contracts starting at 8 hours required to be fully flexible. For the expectations the pay is so bad. Very toxic place to work with unhappy staff about pay selling over priced clothing hard to manage and except amazing work when they are being paid less then minimum wage at times.

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    6. 4.0
      Former Employee, more than 1 year

      A good company will good values

      May 8, 2021 - Sales Assistant in Nuneaton, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great training Easy job Nice colleagues Great staff benefits Diverse

      Cons

      Can be asked to work at extremely short notice and rota you in knowing you can’t work that day. Very samey, no rotation on jobs.

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    7. 5.0
      Former Employee, less than 1 year

      Good

      May 11, 2021 - Sales Assistant in East Kilbride, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Pay for first job Hour

      Cons

      No cons for first job

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    8. 4.0
      Former Employee

      Good

      May 10, 2021 - Sales Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Positive experience working for this business group

      Cons

      No major cons working here

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    9. 5.0
      Former Employee, more than 1 year

      Fun college job

      May 9, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Really good part time job during college Good discount and uniform

      Cons

      Can be repetitive sometimes not much to do

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    10. 5.0
      Former Employee, more than 1 year

      Great company!

      May 7, 2021 - Retail Assistant in Manchester, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent management Good pay Good staff discount/perks Good shift pattern

      Cons

      Nothing! Really good company to work for.

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    Viewing 1 - 10 of 1,437 Reviews

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