River Island Clothing Reviews | Glassdoor.ca

River Island Clothing Reviews

Updated 8 December, 2017
625 reviews

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3.0
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River Island Clothing CEO Ben Lewis
Ben Lewis
199 Ratings

625 Employee Reviews

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Pros
Cons
  • Low pay - paid basic minimum wage with no opportunity to increase (in 37 reviews)

  • long hours and sometimes there are colleagues that don't do the task correctly (in 32 reviews)

More Pros and Cons

  1. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook

    Pros

    Excellent Company
    Met some cool people whilst working there

    Cons

    Working hours
    Treat you unfairly if you don't have a voice in the company

    River Island Clothing Response

    12 Jan, 2017 – Recruitment Officer

    Thanks for your review. We're glad you enjoyed your time with us.


  2. "Life in retail industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Adviser in London, ON
    Former Employee - Sales Adviser in London, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at River Island Clothing part-time (More than a year)

    Pros

    Go staff discount is really goood

    Cons

    Foot fall could have been better

    River Island Clothing Response

    27 Oct, 2017 – Recruitment Officer

    Thanks for your feedback.


  3. "Terrible Experience - IT/RI Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Drone in London, ON
    Current Employee - IT Drone in London, ON
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Payroll/Summer Fridays
    Er, that's about it

    Cons

    Bullying
    Lack of opportunities
    Poor management
    Intimidation
    Bullying
    Advertising a person's job whilst they are still there and not telling them.
    Constant threats about losing your job.
    Pay is laughable.
    Crappy support payments and unrealistic expectations.
    Dull, dull, dull.
    Permanent staff treated very badly compared to contractors.
    Contractors have been shafted too.
    Massive turnover of staff.
    Forcing older staff out of the company.
    Unable to retain the new recruits.
    Give holiday, but expect you to just drop it for no compensation if they need you in.
    Unable to speak freely or criticise the regime - only very positive comments are allowed.
    HR are pathetic and seem to encourage the management's terrible behaviour, rather than trying to stop it.
    IT/RI Tech at River Island is Hell - morale is low, management are dictatorial and everyone is frightened.
    Please don't join this terrible company.

    Advice to Management

    Open your eyes and spend some time on the shop floor.
    Listen to your leavers' interviews and act on them
    Take a very close look at your senior management - you have some very bad apples.
    Take the bullying problems you have at your company seriously.
    Be aware you are pushing some people to breaking point/breakdowns because of the bullying and intimidation.

    River Island Clothing Response

    22 Sep, 2016 – Recruitment Officer

    Thanks for your review.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Love working here!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in London, ON
    Current Employee - Sales Assistant in London, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at River Island Clothing full-time (More than 3 years)

    Pros

    I work with a small team of around 20 people.
    Collectively everyone is so hard working so the work load does not just fall on one person.
    Amazing staff discount.

    Cons

    The pay. Minimum wage only.
    Considering it is a company which turns over billions they should atleast give staff a pay rise.

    Advice to Management

    Stay the way you are.
    Keep all the bitchiness out and everyone will be happy.

    River Island Clothing Response

    16 Feb, 2016 – Head of Talent Acquisition

    Thank you for your lovely review, I will pass on your feedback


  6. "River Island Store Sales Assistant (Temporary)"

    StarStarStarStarStar
    Current Employee - Retail Sales Assistant
    Current Employee - Retail Sales Assistant
    Recommends

    I have been working at River Island Clothing part-time

    Pros

    - Staff discount (40%)
    -Uniform Allowance
    - Modern Scanners to use in store

    Cons

    - Unsociable Hours if on a temporary contract
    -Can be very overwhelming when you are put on tills and not properly till trained
    -Management can be difficult to get in contact with

    Advice to Management

    - Make sure you provide full till training courses
    -Make management more accessible and approachable


  7. "Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at River Island Clothing full-time

    Pros

    Learn a lot, great team spirit

    Cons

    Salary is bad for the work you do, stress is high ,


  8. "Great company to work for during studies."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Assistant in Sheffield, England (UK)
    Current Employee - Sales Assistant in Sheffield, England (UK)
    Recommends
    Positive Outlook

    I have been working at River Island Clothing part-time

    Pros

    *Great team
    * Helpful Management(Always been helpful within uni& exam time)
    *Staff Discount on Full Price and Sales Items(40%)
    *Better salary then anywhere else for my age( National Living wage instead of National Minimum wage)

    Cons

    *No cons so far. :)


  9. "Not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Sheffield, England (UK)
    Current Employee - Sales Associate in Sheffield, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at River Island Clothing part-time (More than 3 years)

    Pros

    Discount, specific contracted days rather than whatever shifts they have. People are nice to work with except for management, who are clearly not trained enough

    Cons

    Horrendous management, poor treatment. No flexibility, don’t take personal circumstances into consideration. You’re just a number to them, not a person


  10. "Best company I have ever worked for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at River Island Clothing full-time (More than 5 years)

    Pros

    - brilliant discount allowance
    - brilliant uniform allowance
    - care about staff
    - great training program
    - great work ethic in store
    - can progress fast and to anywhere in the company

    Cons

    - could have better bonus opportunities
    - more out of hours training for new staff
    - better pay
    - more opportunities for management to get pay rises


  11. "Sales assistant"

    StarStarStarStarStar
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at River Island Clothing part-time

    Pros

    Helping with customers approach them

    Cons

    How far the work will be

    Advice to Management

    Communication


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