River Island Clothing Reviews

Updated Sep 27, 2021

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Found 1,603 of over 1,723 reviews

3.8
69%
Recommend to a Friend
89%
Approve of CEO
River Island Clothing CEO Will Kernan
Will Kernan
163 Ratings
Pros
  • "Good benefits - staff discount, uniform allowance; friendly team(in 150 reviews)

  • "250 plus uniform allowance every 6-8 weeks(in 138 reviews)

  • Cons
  • "Christmas is tough, like anywhere else, but I found Christmas tough due to long hours(in 62 reviews)

  • "The salary they offer is only minimum wage(in 49 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 3 years

      Love working here!!

      Jan 9, 2016 - Sales Assistant in London, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I work with a small team of around 20 people. Collectively everyone is so hard working so the work load does not just fall on one person. Amazing staff discount.

      Cons

      The pay. Minimum wage only. Considering it is a company which turns over billions they should atleast give staff a pay rise.

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      River Island Clothing Response

      Head of Talent Acquisition

      Thank you for your lovely review, I will pass on your feedback

    2. 2.0
      Former Employee, more than 1 year

      Life in retail industry

      Oct 17, 2017 - Sales Adviser in London, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Go staff discount is really goood

      Cons

      Foot fall could have been better

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      River Island Clothing Response

      Recruitment Officer

      Thanks for your feedback.

    3. 4.0
      Former Employee

      Sales Assistant

      Nov 10, 2016 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent Company Met some cool people whilst working there

      Cons

      Working hours Treat you unfairly if you don't have a voice in the company

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      River Island Clothing Response

      Recruitment Officer

      Thanks for your review. We're glad you enjoyed your time with us.

    4. 1.0
      Current Employee

      Terrible Experience - IT/RI Tech

      Sep 17, 2016 - IT Drone in London, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Payroll/Summer Fridays Er, that's about it

      Cons

      Bullying Lack of opportunities Poor management Intimidation Bullying Advertising a person's job whilst they are still there and not telling them. Constant threats about losing your job. Pay is laughable. Crappy support payments and unrealistic expectations. Dull, dull, dull. Permanent staff treated very badly compared to contractors. Contractors have been shafted too. Massive turnover of staff. Forcing older staff out of the company. Unable to retain the new recruits. Give holiday, but expect you to just drop it for no compensation if they need you in. Unable to speak freely or criticise the regime - only very positive comments are allowed. HR are pathetic and seem to encourage the management's terrible behaviour, rather than trying to stop it. IT/RI Tech at River Island is Hell - morale is low, management are dictatorial and everyone is frightened. Please don't join this terrible company.

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      River Island Clothing Response

      Recruitment Officer

      Thanks for your review.

    5. 4.0
      Current Employee, more than 1 year

      Nicest staff

      Sep 25, 2021 - Retail Sales Associate in Dundrum, Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The staff and management are so friendly and welcoming

      Cons

      The pay when you are under 20

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    6. 4.0
      Current Employee

      Ok

      Sep 24, 2021 - Sales Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It was ok for a part time job

      Cons

      Nothing really to be honest

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    7. 5.0
      Current Employee, less than 1 year

      Part-Time Work

      Sep 23, 2021 - Sales Person in Cork
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice Staff and good dicount

      Cons

      More hours than what was scheduled

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    8. 4.0
      Current Employee, less than 1 year

      Decent place to work at

      Sep 23, 2021 - Retail Sales Assistant in Cambridge, East of England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free clothes for Uniform + not a great deal of hard work

      Cons

      The pay is too little

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    9. 4.0
      Former Employee, less than 1 year

      Good

      Sep 23, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A lot of rewards for working they value their employees

      Cons

      Nothing. Everyone was nice and friendly

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    10. 5.0
      Current Employee

      Positive

      Sep 19, 2021 - Student in Cork
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible hours nice new people

      Cons

      Christmas rush is intense sometimes

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    Viewing 1 - 10 of 1,603 Reviews

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