River Island Clothing Reviews | Glassdoor.ca

River Island Clothing Reviews

Updated 18 June, 2018
710 reviews

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2.9
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River Island Clothing CEO Ben Lewis
Ben Lewis
226 Ratings

710 Employee Reviews

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Pros
Cons
  • "minimum wage is the only real con" (in 42 reviews)

  • "Quite long hours and can get very tiring" (in 35 reviews)

More Pros and Cons

  1. "Love working here!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in London, ON
    Current Employee - Sales Assistant in London, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at River Island Clothing full-time (More than 3 years)

    Pros

    I work with a small team of around 20 people.
    Collectively everyone is so hard working so the work load does not just fall on one person.
    Amazing staff discount.

    Cons

    The pay. Minimum wage only.
    Considering it is a company which turns over billions they should atleast give staff a pay rise.

    Advice to Management

    Stay the way you are.
    Keep all the bitchiness out and everyone will be happy.

    River Island Clothing Response

    16 Feb, 2016 – Head of Talent Acquisition

    Thank you for your lovely review, I will pass on your feedback


  2. "Life in retail industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Adviser in London, ON
    Former Employee - Sales Adviser in London, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at River Island Clothing part-time (More than a year)

    Pros

    Go staff discount is really goood

    Cons

    Foot fall could have been better

    River Island Clothing Response

    27 Oct, 2017 – Recruitment Officer

    Thanks for your feedback.

  3. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook

    Pros

    Excellent Company
    Met some cool people whilst working there

    Cons

    Working hours
    Treat you unfairly if you don't have a voice in the company

    River Island Clothing Response

    12 Jan, 2017 – Recruitment Officer

    Thanks for your review. We're glad you enjoyed your time with us.


  4. "Terrible Experience - IT/RI Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Drone in London, ON
    Current Employee - IT Drone in London, ON
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Payroll/Summer Fridays
    Er, that's about it

    Cons

    Bullying
    Lack of opportunities
    Poor management
    Intimidation
    Bullying
    Advertising a person's job whilst they are still there and not telling them.
    Constant threats about losing your job.
    Pay is laughable.
    Crappy support payments and unrealistic expectations.
    Dull, dull, dull.
    Permanent staff treated very badly compared to contractors.
    Contractors have been shafted too.
    Massive turnover of staff.
    Forcing older staff out of the company.
    Unable to retain the new recruits.
    Give holiday, but expect you to just drop it for no compensation if they need you in.
    Unable to speak freely or criticise the regime - only very positive comments are allowed.
    HR are pathetic and seem to encourage the management's terrible behaviour, rather than trying to stop it.
    IT/RI Tech at River Island is Hell - morale is low, management are dictatorial and everyone is frightened.
    Please don't join this terrible company.

    Advice to Management

    Open your eyes and spend some time on the shop floor.
    Listen to your leavers' interviews and act on them
    Take a very close look at your senior management - you have some very bad apples.
    Take the bullying problems you have at your company seriously.
    Be aware you are pushing some people to breaking point/breakdowns because of the bullying and intimidation.

    River Island Clothing Response

    22 Sep, 2016 – Recruitment Officer

    Thanks for your review.


  5. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associaate in Westfield, South East England, England (UK)
    Former Employee - Sales Associaate in Westfield, South East England, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at River Island Clothing part-time (More than a year)

    Pros

    I learnt a lot about customer service: how to manage and exceed customer expectations - values that I still use in interviews I have (i.e. ACE service); 40% staff discount and free uniform allowance up to 125 pounds - depending on how many days a week you're contracted for
    - Although a good starting point for a customer service role: they're open to individuals who have not had substantial past experience within the field

    Cons

    Lack of training: but a lot of the responsibilities under the job role you learn through time - just don't be discouraged and have thick skin for criticisms


  6. "Sales assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at River Island Clothing part-time

    Pros

    Free clothes and 40% discount

    Cons

    Some of the shifts were and long and breaks were sometimes 2 hours into an 8 hour shift


  7. "great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at River Island Clothing part-time

    Pros

    the people are friendly, its a fun place to work and the progression potential is good.

    Cons

    the pay could be better.

  8. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at River Island Clothing full-time

    Pros

    Fun staff to work wirh

    Cons

    Nothing was bad to be honest


  9. "fashion advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at River Island Clothing part-time

    Pros

    the clothes, the atmosphere, the location

    Cons

    only few hours, part time,


  10. "riverisland review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at River Island Clothing full-time

    Pros

    great people and atmosphere amongst certain departments

    Cons

    location, career prospects, management mentality

    Advice to Management

    production to have a bigger voice and respect within the design and buying process


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