River Island Clothing Reviews | Glassdoor.ca

River Island Clothing Reviews

Updated 17 October, 2018
779 reviews

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3.0
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River Island Clothing CEO Ben Lewis
Ben Lewis
243 Ratings

779 Employee Reviews

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Pros
Cons
  • "below minimum wage if under 20, 8 hours a week to begin" (in 42 reviews)

  • "Quite long hours and can get very tiring" (in 40 reviews)

More Pros and Cons

  1. "Love working here!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in London, ON
    Current Employee - Sales Assistant in London, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at River Island Clothing full-time (More than 3 years)

    Pros

    I work with a small team of around 20 people.
    Collectively everyone is so hard working so the work load does not just fall on one person.
    Amazing staff discount.

    Cons

    The pay. Minimum wage only.
    Considering it is a company which turns over billions they should atleast give staff a pay rise.

    Advice to Management

    Stay the way you are.
    Keep all the bitchiness out and everyone will be happy.

    River Island Clothing Response

    16 Feb, 2016 – Head of Talent Acquisition

    Thank you for your lovely review, I will pass on your feedback


  2. "Life in retail industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Adviser in London, ON
    Former Employee - Sales Adviser in London, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at River Island Clothing part-time (More than a year)

    Pros

    Go staff discount is really goood

    Cons

    Foot fall could have been better

    River Island Clothing Response

    27 Oct, 2017 – Recruitment Officer

    Thanks for your feedback.

  3. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook

    Pros

    Excellent Company
    Met some cool people whilst working there

    Cons

    Working hours
    Treat you unfairly if you don't have a voice in the company

    River Island Clothing Response

    12 Jan, 2017 – Recruitment Officer

    Thanks for your review. We're glad you enjoyed your time with us.


  4. "Terrible Experience - IT/RI Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Drone in London, ON
    Current Employee - IT Drone in London, ON
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Payroll/Summer Fridays
    Er, that's about it

    Cons

    Bullying
    Lack of opportunities
    Poor management
    Intimidation
    Bullying
    Advertising a person's job whilst they are still there and not telling them.
    Constant threats about losing your job.
    Pay is laughable.
    Crappy support payments and unrealistic expectations.
    Dull, dull, dull.
    Permanent staff treated very badly compared to contractors.
    Contractors have been shafted too.
    Massive turnover of staff.
    Forcing older staff out of the company.
    Unable to retain the new recruits.
    Give holiday, but expect you to just drop it for no compensation if they need you in.
    Unable to speak freely or criticise the regime - only very positive comments are allowed.
    HR are pathetic and seem to encourage the management's terrible behaviour, rather than trying to stop it.
    IT/RI Tech at River Island is Hell - morale is low, management are dictatorial and everyone is frightened.
    Please don't join this terrible company.

    Advice to Management

    Open your eyes and spend some time on the shop floor.
    Listen to your leavers' interviews and act on them
    Take a very close look at your senior management - you have some very bad apples.
    Take the bullying problems you have at your company seriously.
    Be aware you are pushing some people to breaking point/breakdowns because of the bullying and intimidation.

    River Island Clothing Response

    22 Sep, 2016 – Recruitment Officer

    Thanks for your review.


  5. "Sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in Dublin, Co. Dublin (Ireland)
    Current Employee - Sales Advisor in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at River Island Clothing part-time (More than a year)

    Pros

    Builds on communication skills with customers and other staff.

    Cons

    Not in my field of study

    Advice to Management

    Increase U18 wage


  6. "Sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor in Cork (Ireland)
    Former Employee - Sales Advisor in Cork (Ireland)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at River Island Clothing part-time (More than 3 years)

    Pros

    A great place to work, with lovely people. I worked during university and it was a really pleasant and social way to make money in my spare time. They were always generous with work hours, without being pushy and unreasonable. A truly great place to work.

    Cons

    Pay was sometimes calculated incorrectly (we did not have an official sign-in regime, so it was sometimes hard to tell what hours you had worked), but it was rare and never a big issue.


  7. "Not what I expected"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend

    I worked at River Island Clothing full-time (Less than a year)

    Pros

    -big name company to work for

    Cons

    - chaotic and disorganised software delivery process
    - don't treat contractors properly
    - inflexible - ie do not let you work from home and make a fuss if you need to

    Advice to Management

    sort your processes out, redress the balance of uk/non uk staff as the culture is shifting

  8. "Great part-time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part-time Sales Advisor in Trafford Park, England (UK)
    Former Employee - Part-time Sales Advisor in Trafford Park, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at River Island Clothing part-time (More than a year)

    Pros

    -40% staff discount on all clothing and free uniform allowance.
    -Nice staff and supportive managers.
    -Decent job variety e.g. often moved around to different sections/trained in different areas

    Cons

    -Gets very busy during peak times e.g. Christmas and sales.


  9. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Bristol, England (UK)
    Former Employee - Store Manager in Bristol, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at River Island Clothing full-time (More than a year)

    Pros

    Great communication, great organisation and fantastic discounts

    Cons

    Long hours and constant changing dates of sale launch

    Advice to Management

    Be better prepared to market changes


  10. "Ok but not the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at River Island Clothing part-time

    Pros

    - Better to work in smaller stores
    - Uniform allowance and discount
    - Good for students

    Cons

    - Larger stores felt more like a number than employee
    - Uniform allowance was unfair e.g one outfit if you were contracted less than 12 hours which equated to at least three shifts in the same outfit per week?


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