River Island Clothing Reviews | Glassdoor.ca

River Island Clothing Reviews

Updated 17 February, 2019
826 reviews

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3.0
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River Island Clothing CEO Ben Lewis
Ben Lewis
255 Ratings

Employee Reviews

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Pros
Cons
  • "below minimum wage if under 20, 8 hours a week to begin" (in 43 reviews)

  • "Long hours and constant changing dates of sale launch" (in 42 reviews)

More Pros and Cons

  1. "Love working here!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in London, ON
    Current Employee - Sales Assistant in London, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at River Island Clothing full-time (More than 3 years)

    Pros

    I work with a small team of around 20 people.
    Collectively everyone is so hard working so the work load does not just fall on one person.
    Amazing staff discount.

    Cons

    The pay. Minimum wage only.
    Considering it is a company which turns over billions they should atleast give staff a pay rise.

    Advice to Management

    Stay the way you are.
    Keep all the bitchiness out and everyone will be happy.

    River Island Clothing Response

    16 Feb, 2016 – Head of Talent Acquisition

    Thank you for your lovely review, I will pass on your feedback


  2. "Life in retail industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Adviser in London, ON
    Former Employee - Sales Adviser in London, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at River Island Clothing part-time (More than a year)

    Pros

    Go staff discount is really goood

    Cons

    Foot fall could have been better

    River Island Clothing Response

    27 Oct, 2017 – Recruitment Officer

    Thanks for your feedback.

  3. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook

    Pros

    Excellent Company
    Met some cool people whilst working there

    Cons

    Working hours
    Treat you unfairly if you don't have a voice in the company

    River Island Clothing Response

    12 Jan, 2017 – Recruitment Officer

    Thanks for your review. We're glad you enjoyed your time with us.


  4. "Terrible Experience - IT/RI Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Drone in London, ON
    Current Employee - IT Drone in London, ON
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Payroll/Summer Fridays
    Er, that's about it

    Cons

    Bullying
    Lack of opportunities
    Poor management
    Intimidation
    Bullying
    Advertising a person's job whilst they are still there and not telling them.
    Constant threats about losing your job.
    Pay is laughable.
    Crappy support payments and unrealistic expectations.
    Dull, dull, dull.
    Permanent staff treated very badly compared to contractors.
    Contractors have been shafted too.
    Massive turnover of staff.
    Forcing older staff out of the company.
    Unable to retain the new recruits.
    Give holiday, but expect you to just drop it for no compensation if they need you in.
    Unable to speak freely or criticise the regime - only very positive comments are allowed.
    HR are pathetic and seem to encourage the management's terrible behaviour, rather than trying to stop it.
    IT/RI Tech at River Island is Hell - morale is low, management are dictatorial and everyone is frightened.
    Please don't join this terrible company.

    Advice to Management

    Open your eyes and spend some time on the shop floor.
    Listen to your leavers' interviews and act on them
    Take a very close look at your senior management - you have some very bad apples.
    Take the bullying problems you have at your company seriously.
    Be aware you are pushing some people to breaking point/breakdowns because of the bullying and intimidation.

    River Island Clothing Response

    22 Sep, 2016 – Recruitment Officer

    Thanks for your review.


  5. "warehouse"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at River Island Clothing full-time (Less than a year)

    Pros

    good team to work with

    Cons

    demanding work and very repetative


  6. "Customer Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Assistant in Greenwich, England (UK)
    Current Employee - Customer Assistant in Greenwich, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at River Island Clothing part-time (More than a year)

    Pros

    Always talk to people and actively engaging with customers to help them reach their goal for coming into the store for the day.

    Cons

    I don't like the pay and i need more money in order to lead a more comfortable life.


  7. "River Island"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Birmingham, England (UK)
    Former Employee - Sales Assistant in Birmingham, England (UK)
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at River Island Clothing part-time (Less than a year)

    Pros

    Good discount, friendly staff, modern

    Cons

    Poor wage, long hours, poor management

    Advice to Management

    Better communication skills with staff

  8. "its average"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at River Island Clothing part-time

    Pros

    decent pay for part time job

    Cons

    fixed contract hours and bad times


  9. "Sales Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at River Island Clothing part-time

    Pros

    40% discount, uniform allowance

    Cons

    Capped amount allowed to buy on discount per month


  10. Helpful (1)

    "Great starter carter in retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Birmingham, England (UK)
    Current Employee - Sales Assistant in Birmingham, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at River Island Clothing part-time (Less than a year)

    Pros

    Got pay above minimum wage
    Lively atmosphere
    Welcoming people

    Cons

    Just standing on the shop floor serving customers all shift
    Didn’t get till trained