River Island Clothing Reviews | Glassdoor.ca

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River Island Clothing Reviews

Updated 19 February, 2018
663 reviews

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3.1
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
River Island Clothing CEO Ben Lewis
Ben Lewis
208 Ratings

663 Employee Reviews

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Pros
Cons
  • Low pay - paid basic minimum wage with no opportunity to increase (in 38 reviews)

  • long hours and sometimes there are colleagues that don't do the task correctly (in 33 reviews)

More Pros and Cons

  1. "Love working here!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in London, ON
    Current Employee - Sales Assistant in London, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at River Island Clothing full-time (More than 3 years)

    Pros

    I work with a small team of around 20 people.
    Collectively everyone is so hard working so the work load does not just fall on one person.
    Amazing staff discount.

    Cons

    The pay. Minimum wage only.
    Considering it is a company which turns over billions they should atleast give staff a pay rise.

    Advice to Management

    Stay the way you are.
    Keep all the bitchiness out and everyone will be happy.

    River Island Clothing Response

    16 Feb, 2016 – Head of Talent Acquisition

    Thank you for your lovely review, I will pass on your feedback


  2. "Life in retail industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Adviser in London, ON
    Former Employee - Sales Adviser in London, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at River Island Clothing part-time (More than a year)

    Pros

    Go staff discount is really goood

    Cons

    Foot fall could have been better

    River Island Clothing Response

    27 Oct, 2017 – Recruitment Officer

    Thanks for your feedback.


  3. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook

    Pros

    Excellent Company
    Met some cool people whilst working there

    Cons

    Working hours
    Treat you unfairly if you don't have a voice in the company

    River Island Clothing Response

    12 Jan, 2017 – Recruitment Officer

    Thanks for your review. We're glad you enjoyed your time with us.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Terrible Experience - IT/RI Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Drone in London, ON
    Current Employee - IT Drone in London, ON
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Payroll/Summer Fridays
    Er, that's about it

    Cons

    Bullying
    Lack of opportunities
    Poor management
    Intimidation
    Bullying
    Advertising a person's job whilst they are still there and not telling them.
    Constant threats about losing your job.
    Pay is laughable.
    Crappy support payments and unrealistic expectations.
    Dull, dull, dull.
    Permanent staff treated very badly compared to contractors.
    Contractors have been shafted too.
    Massive turnover of staff.
    Forcing older staff out of the company.
    Unable to retain the new recruits.
    Give holiday, but expect you to just drop it for no compensation if they need you in.
    Unable to speak freely or criticise the regime - only very positive comments are allowed.
    HR are pathetic and seem to encourage the management's terrible behaviour, rather than trying to stop it.
    IT/RI Tech at River Island is Hell - morale is low, management are dictatorial and everyone is frightened.
    Please don't join this terrible company.

    Advice to Management

    Open your eyes and spend some time on the shop floor.
    Listen to your leavers' interviews and act on them
    Take a very close look at your senior management - you have some very bad apples.
    Take the bullying problems you have at your company seriously.
    Be aware you are pushing some people to breaking point/breakdowns because of the bullying and intimidation.

    River Island Clothing Response

    22 Sep, 2016 – Recruitment Officer

    Thanks for your review.


  6. "SENIOR SALES ADVISOR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor/Senior Sales in London, England (UK)
    Current Employee - Sales Advisor/Senior Sales in London, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at River Island Clothing full-time (Less than a year)

    Pros

    Friendly team, uniform every 3 months

    Cons

    They don't pay commissions at all, low opportunities to grow


  7. "Christmas Temp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Competitive Salary, Good Teamwork, Great Learning environment

    Cons

    Long Shifts, Difficult Targets, Short timeframes


  8. "Part-Time"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at River Island Clothing part-time

    Pros

    Fun environment and Diverse employees
    Given autonomy

    Cons

    Left idle sometimes
    Need more support in the stockroom


  9. "Passion for fashion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Deputy Manager in Ipswich, England (UK)
    Current Employee - Deputy Manager in Ipswich, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at River Island Clothing full-time (More than 10 years)

    Pros

    The discount provided for the management and free uniform. My fellow colleagues within my store which are more like a family.

    Cons

    There isn’t much drive giving from peers from above. Also the difference of attitude and favouritism between head office staff and retail staff is very unfair.


  10. "Depends of location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager
    Former Employee - Sales Manager
    Doesn't Recommend
    No opinion of CEO

    I worked at River Island Clothing full-time (More than 3 years)

    Pros

    No time punching in or out of work. uniform every 4 weekd

    Cons

    Lack of judgement that leads to the lost of some great talents


  11. "Overall decent, 7/10"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Sheffield, England (UK)
    Current Employee - Sales Assistant in Sheffield, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at River Island Clothing part-time (More than a year)

    Pros

    The day goes fast, lots of work, and a good mix of customers; as with everything, there are the odd annoying customers but generally alright. Managers are generally lovely and understanding, and hours are super flexible, with overtime being easily available.

    Cons

    Holidays are super difficult to gain, sometimes managers stand around talking whilst they are needed, making it stressful for workers when they need management (sometimes causing aggravation to customers!)

    Advice to Management

    Don't forget what it was like to be a sales assistant, and continue being generally fair.


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