Ricoh Canada Reviews | Glassdoor.ca

Ricoh Canada Reviews

Updated 20 March, 2019
101 reviews

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3.0
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Ricoh Canada President and CEO Glenn Laverty
Glenn Laverty
62 Ratings

Employee Reviews

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Pros
Cons
  • "Low pay,pressure environment,no career growth" (in 6 reviews)

  • "Many not so good people work there and for some reason, they are often the ones in the managerial positions" (in 3 reviews)

More Pros and Cons

  1. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ricoh Canada full-time

    Pros

    Great team, great managers who coach and help you win. Teamwork is everything! Local admin and sales support staff are super knowledgeable. Amazing technical support for customers - they make us #1

    Cons

    A lot of changes - new services, new software can feel daunting

    Advice to Management

    Keep listening and supporting staff. Your trust is appreciated.

    Ricoh Canada Response

    7 Feb, 2019 – HR Coordinator Co-op

    Thank you for taking the time to provide your feedback. We are happy to hear that you are enjoying your experience at Ricoh. Our teams at Ricoh are built to support and encourage you through your... More


  2. "Fine first job"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ricoh Canada full-time

    Pros

    -on your own, the manager is working from another province
    -good insurance

    Cons

    low salary
    very complicated to get replaced
    sometimes, not much to do

  3. "Excellent experience at Ricoh Canada in the Product Marketing group"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ricoh Canada full-time

    Pros

    Great people and culture, and flexible work environment

    Cons

    Relatively flat organizational structure makes it difficult to advance

    Ricoh Canada Response

    25 Mar, 2019 – Internal Communications Manager

    Thanks for providing us with feedback about your experience at Ricoh. It is great to hear that you enjoyed working in our collaborative, supportive, as well as flexible work environment. We feel... More


  4. "ADMIN ASSISTANT at a law firm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant
    Former Employee - Administrative Assistant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ricoh Canada full-time (More than a year)

    Pros

    NONE. The most horrible employers I've ever worked for.

    Cons

    They pay you nickels and expect you to overwork yourself. No raise. No consideration. The feed you false promises. No advancement, no opp. for growth. Poor management all around.

    Advice to Management

    Fire everyone and start over! This company is a joke!

    Ricoh Canada Response

    25 Mar, 2019 – Internal Communications Manager

    Ricoh seeks to provide every employee with a positive experience, and we are sorry to hear that you feel your experience at Ricoh was not positive.

    While Ricoh operates at hundreds of different... More


  5. "Ricoh runs through employees like a mill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - On Site Service Specialist in Vancouver, BC
    Current Employee - On Site Service Specialist in Vancouver, BC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ricoh Canada full-time (More than a year)

    Pros

    Decent medical, dental, and tuition benefits
    No take-home work
    Reliable hours (8hrs/day, 5days/week, Monday-Friday)
    Good entry-level job, lots of training given

    Cons

    Wage disparities between different locations/offices
    You have to fight for your wage when you negotiate, and they might say no depending on your performance and position

    Advice to Management

    Higher and equal pay
    Support the on-site staff instead of trying to secure more contracts

    Ricoh Canada Response

    13 Feb, 2019 – HR Coordinator Co-op

    Thank you for taking the time to share your feedback. We are glad to hear you feel Ricoh’s benefits are competitive as we strive to ensure that we are aligned with the external market. Ricoh seeks to... More


  6. Helpful (1)

    "If you're a woman, you won't get far"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Toronto, ON
    Current Employee - Sales Representative in Toronto, ON
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Ricoh Canada full-time (More than 3 years)

    Pros

    great people, great products, variety of types of products, super great customer service

    Cons

    Only one woman director in Sales side of business - 5 male directors and 4 male VPs in sales channel. Women VPs and directors can be found in traditional HR and admin but that's it even though many women make up sales teams

    Advice to Management

    Modernize and diversify - new start ups will beat us because they promote and support women in a way our company does not.

    Ricoh Canada Response

    4 Mar, 2019 – HR Coordinator Co-op

    Thank you for taking the time to provide your feedback. We believe Ricoh has great people, products and customer service and we are happy to hear you feel the same way!
    In regard to your comments... More


  7. "Went from being a great place to work to the worst I have ever experienced in 1 year"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Vancouver, BC
    Former Employee - Sales Manager in Vancouver, BC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ricoh Canada full-time (More than 5 years)

    Pros

    Ok income if you get the right portfolio but there is no symetry to assignments

    Cons

    If you want to be a number in a cog that does not care at all about people this is your place.

    Advice to Management

    All the layoffs, outsourcing and cutbacks have handicapped the business. No process works anymore and it’s impossible to get and resolution to anything. You claim to care about your employees but your actions send an entirely different message.

    Ricoh Canada Response

    25 Mar, 2019 – Internal Communications Manager

    Thank you for sharing your perspective with us and giving us an opportunity to respond.

    Regarding your comments about processes, we are sorry to hear about your frustrations with our processes... More

  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ricoh Canada full-time

    Pros

    Flexible schedule, work from home

    Cons

    High stress, long hours, lots of admin work

    Ricoh Canada Response

    7 Feb, 2019 – HR Coordinator Co-op

    Thank you for taking the time to provide your feedback. We are glad to hear that you enjoy the work environment. Our “New World of Work (NWOW)” strategy offers fantastic benefits to employees that... More


  9. "Remote Account Exec"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Vancouver, BC
    Former Employee - Account Executive in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ricoh Canada (More than a year)

    Pros

    Great opportunity to make good money
    Marketing spiffs
    They at least try to institute culture

    Cons

    Territories change so wildly without any notice
    Some managers will belittle and berate you to make themselves feel better

    Advice to Management

    Just because someone had a great sales record, it doesn't make them a good manager

    Ricoh Canada Response

    22 Jan, 2019 – HR Coordinator Co-op

    Thank you for taking the time to provide your feedback. We are glad to hear that you feel we remain competitive in terms of compensation. We conduct regular analysis of the external market and strive... More


  10. "Associate Service Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ricoh Canada full-time

    Pros

    Great company to advance and plenty of opportunity to learn and acquire new skills

    Cons

    pay rate could be better

    Ricoh Canada Response

    8 Jan, 2019 – HR Coordinator

    Thank you for taking the time to provide your feedback and we are glad to hear that you have had a positive experience with our company.

    Ricoh prides itself in recognizing, rewarding and... More