Ricoh Canada Reviews | Glassdoor.ca

Ricoh Canada Reviews

Updated 14 September, 2018
85 reviews

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2.9
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Approve of CEO
Ricoh Canada President and CEO Glenn Laverty
Glenn Laverty
52 Ratings

85 Employee Reviews

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Pros
Cons
  • "Low pay,pressure environment,no career growth" (in 6 reviews)

  • "Many not so good people work there and for some reason, they are often the ones in the managerial positions" (in 3 reviews)

More Pros and Cons

  1. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Ricoh Canada full-time

    Pros

    Great people to work with and for. Great to experience a busy office workplace. rewarding work if you care about your job

    Cons

    - Pay can not always reflect how hard you work.
    - Tight work deadlines
    - tough clients o deal with

    Advice to Management

    Pay More for good staff

    Ricoh Canada Response

    25 Sep, 2018 – HR Coordinator Co-Op

    Thank you for taking the time to provide us with valuable feedback.

    Ricoh is committed to providing every employee with a positive experience and we are so glad that you enjoyed the work... More


  2. "Onsite Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ricoh Canada full-time

    Pros

    The people you work with.

    Cons

    Communication is not great with senior management

    Ricoh Canada Response

    25 Sep, 2018 – HR Coordinator Co-Op

    Thank you for taking the time to provide us with feedback, we appreciate this feedback from our employees as we are constantly looking for ways that we can improve in the future.
    We are so glad... More

  3. "Ricoh Preflight Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ricoh Preflight Technician in Vaughan, ON
    Current Employee - Ricoh Preflight Technician in Vaughan, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ricoh Canada full-time (More than 3 years)

    Pros

    Lenient with ISO and good coworkers

    Cons

    Minimal increase and minimal advancement

    Advice to Management

    Specify Qualification

    Ricoh Canada Response

    25 Sep, 2018 – HR Coordinator Co-Op

    Thank you for taking the time to share your thoughts and provide us with quality feedback. We are so happy that your experience at Ricoh is positive.
    In terms of your feedback indicating minimal... More


  4. "Too many cooks in the kitchen"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Ricoh Canada full-time

    Pros

    Many good people work there and their products are decent.

    Cons

    Many not so good people work there and for some reason, they are often the ones in the managerial positions. Far too many people inspecting and measuring sales and criticizing others and not nearly enough people focused on the customer.

    Advice to Management

    Use some common sense in putting the right people in the right jobs and avoid the patronage appointments that seem to reward lessor qualified people who have been there a long time.

    Ricoh Canada Response

    21 Aug, 2018 – HR Coordinator - Co-op

    Thank you for taking the time to share your feedback.

    It is great to hear that you like our diverse range of products and services offered. Ricoh delivers a broad portfolio of services and... More


  5. "OK workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ricoh Canada full-time

    Pros

    The management employs their relatives and friends and it is toxic

    Cons

    It is OK. Things could be worse

    Ricoh Canada Response

    30 Jul, 2018 – HR Coordinator - Co-op

    Thank you for taking the time to share your feedback.

    While Ricoh operates at hundreds of different client sites within Canada, we are committed to providing every employee at each location a... More


  6. "Field Service Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ricoh Canada full-time

    Pros

    Amazing team to work with, excellent training programs, fantastic management, great work-life balance

    Cons

    Low starting pay, rapidly changing company, hard to predict job description

    Advice to Management

    Increasing pay to help fill the demand of an aging workforce will ensure employees stick around.

    Ricoh Canada Response

    9 Jul, 2018 – HR Coordinator - Co-op

    Thank you for taking the time to provide us with feedback.

    It is great to hear that you had a positive experience with management and your team, in addition to our training programs and the... More


  7. "Type"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mississauga, ON
    Former Employee - Anonymous Employee in Mississauga, ON
    Doesn't Recommend
    Negative Outlook

    I worked at Ricoh Canada full-time (Less than a year)

    Pros

    Subcontracted to a larger law firm in Canada which allowed for further contacts and insights
    Decent pay
    Decent health and medical benefits

    Cons

    A massive amount of micromanagement. Had to report to 3 different people daily, weekly, and monthly with activity logs detailing workload

    An unnecessary high volume of training that had no correlation to onsite position that took time up that could have been spent working with the firm

    A mandatory clock in clock out onsite policy with regards to work hours

    Advice to Management

    Lose the clock in and out policy
    Drop the unnecessary training for subcontracted staff
    Stop with the micromanagement

    Ricoh Canada Response

    12 Jun, 2018 – HR Coordinator - Co-op

    Thank you for taking the time to provide us with feedback.

    At Ricoh, we are committed to ensuring that our employees feel appreciated and are fairly compensated for their roles. It is great to... More

  8. Helpful (1)

    "SCM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Concord, ON
    Current Employee - Anonymous Employee in Concord, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ricoh Canada full-time (More than a year)

    Pros

    Stable job, solid company, good benefits, perfect team and friendly working environment

    Cons

    Too much duties and management adds more duties when someone leaves company, software requires improvement and update, salary is lower than average

    Advice to Management

    Update software. Hire more employees.

    Ricoh Canada Response

    7 Feb, 2018 – HR Coordinator, Co-op

    Thank you for taking the time to provide us with feedback.

    At Ricoh, we are committed to maintaining a friendly and supportive work environment and it is great to hear that your experience... More


  9. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Quebec, QC
    Current Employee - Anonymous Employee in Quebec, QC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ricoh Canada full-time (More than 3 years)

    Pros

    A Good team, Free to decide my activities. A lot of e-learning very well concepted.

    Cons

    Salary maybe be better. Sometimes the manager take decisions without listen the employees affecteds about this choice.

    Advice to Management

    No problem with this part of the company.

    Ricoh Canada Response

    8 Feb, 2018 – HR Coordinator, Co-op

    Thank you for taking the time to provide us with feedback.

    It is great to hear that you feel supported at Ricoh. We always encourage our employees to learn and take on tasks that speak to their... More


  10. "Business Development Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Solutions Consultant in Calgary, AB
    Current Employee - Business Solutions Consultant in Calgary, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ricoh Canada full-time (Less than a year)

    Pros

    Definitely ahead of the competition. Doing everything to empower employees. Will help you in succeeding.

    Cons

    Huge company so change takes time. Goals sometimes unrealistic. No clear career path. Comp plan is unjust in areas.

    Advice to Management

    Assess the market conditions more closely and then set goals. Otherwise, this is the best training I've ever gotten.

    Ricoh Canada Response

    5 Feb, 2018 – HR Coordinator, Co-op

    Thank you for taking the time to provide your feedback.

    With today’s technology advancing at such a rapid pace, it is great to hear that you feel we are ahead of our competition. Since the... More


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