Ricoh Canada Reviews | Glassdoor.ca

Ricoh Canada Reviews

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Found 106 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
50%
Recommend to a Friend
80%
Approve of CEO
Glenn Laverty
65 Ratings
Pros
Cons
  • "Low pay,pressure environment,no career growth(in 6 reviews)

  • "Commissions never right and a lot of disconnect with upper management(in 4 reviews)

More Pros and Cons
  1. "Facilities and managed services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Facilities and Managed Services in Calgary, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ricoh Canada full-time for more than a year

    Pros

    Great team, amazing atmosphere, ability to progress and move up.

    Cons

    Below what would be considered a living wage to start

    Advice to Management

    Increase starting wages

    Ricoh Canada2019-04-30

    Ricoh Canada Response

    May 15, 2019Internal Communications Manager

    We are glad to hear you enjoyed your experience at Ricoh. We appreciate your feedback as we continuously look for new ways to improve. It is great to hear that you enjoyed your team and the atmosphere while working here. Teamwork is one of our core values at Ricoh and we believe ...

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  2. "Great Company, Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Program Manager in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ricoh Canada full-time for more than 2 years

    Pros

    My manager allowed me to run my programs and was supportive throughout. Great coworkers both within and outside my division. Agile work allowed me to work from home often and reduced my need to commute daily.

    Cons

    Too many cancelled or ineffective meetings.

    Advice to Management

    Streamline processes where you can to avoid the need for Director level approvals for items that really don't require it. Drive new processes that make achieving goals easier without the endless meetings.

    Ricoh Canada2019-04-25

    Ricoh Canada Response

    May 15, 2019Internal Communications Manager

    Thank you for providing us with feedback about your experience at Ricoh. It is great to hear that you felt supported within your role at Ricoh and had opportunity for ownership in your role. We are glad to hear that you enjoyed your colleagues. We actively promote a team environment ...

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  3. "good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ricoh Canada full-time for more than 2 years

    Pros

    great company to work for with great dynamic in the office

    Cons

    i don't have anything negative to say about the company

    Ricoh Canada2019-04-09

    Ricoh Canada Response

    April 21, 2019Internal Communications Manager

    Thank you for taking the time to review your experience working at Ricoh. We are glad to hear that you are having a positive experience! Our teams at Ricoh are built to support and encourage you through your experience here. We hope that you achieve your Ricoh goals as you continue ...

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  4. "Receptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Receptionist in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ricoh Canada full-time for more than a year

    Pros

    benefits very easy job essentially payed to sit around

    Cons

    No support from management Practices and rules don't make sense and are made by people who have never actually worked the job booking time off is arbitrary - you ask your manager for dates and they ask there manager and so on and so forth that by the time you hear back the dates have been taken by someone else. There's something especially frustrating about fighting to take the time off that you're owed. No company...

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    Advice to Management

    Make better booking off systems. Make the FSR role more appealing and then you wont lose all your support and screw over your full-time employees.

    Ricoh Canada2019-04-04

    Ricoh Canada Response

    April 21, 2019Internal Communications Manager

    Thank you for taking your time to provide your feedback. We are sorry to hear that you feel your experience at Ricoh is not positive. We hope that by working together we can improve your experience here. We always encourage employees to speak with their managers to resolve any ...

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  5. "Great Co - Workers No support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ricoh Canada full-time for more than a year

    Pros

    Great Co Workers Good benefits

    Cons

    No support from upper management Huge staff turnover

    Advice to Management

    The whole company needs a revamp

    Ricoh Canada2019-04-03

    Ricoh Canada Response

    April 21, 2019Internal Communications Manager

    Thanks for providing us with feedback about your experience at Ricoh. It is great to hear that you enjoyed the dynamic team environment, as well as feel that our benefits are competitive. In respect to turnover, we have created and maintained many initiatives focused on helping ...

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  6. "Excellent experience at Ricoh Canada in the Product Marketing group"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ricoh Canada full-time

    Pros

    Great people and culture, and flexible work environment

    Cons

    Relatively flat organizational structure makes it difficult to advance

    Ricoh Canada2019-03-13

    Ricoh Canada Response

    March 25, 2019Internal Communications Manager

    Thanks for providing us with feedback about your experience at Ricoh. It is great to hear that you enjoyed working in our collaborative, supportive, as well as flexible work environment. We feel that our “New World of Work (NWOW)” approach offers great benefits to employees that ...

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  7. "Fine first job"

    StarStarStarStarStar
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Anonymous Employee 

    I worked at Ricoh Canada full-time

    Pros

    -on your own, the manager is working from another province -good insurance

    Cons

    low salary very complicated to get replaced sometimes, not much to do

    Ricoh Canada2019-03-20

    Ricoh Canada Response

    May 1, 2019Internal Communications Manager

    Thank you for taking the time to provide your personal feedback based on your experience with Ricoh. We are glad to hear you feel Ricoh’s benefits are competitive as we strive to ensure that we are aligned with the external market. We do our best to manage workloads for our staff ...

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  8. Helpful (1)

    "Worst company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Vancouver, BC
    Doesn't Recommend
    Negative Outlook

    I worked at Ricoh Canada full-time for more than a year

    Pros

    Long lunch breaks any time

    Cons

    Horrible co-workers, micro-management, poor salary, poor management, punch in for work and can't even be 1 minute late or early.....

    Advice to Management

    Get rid of punch in expectations. Offer better benefits to workers.

    Ricoh Canada2019-03-27

    Ricoh Canada Response

    May 1, 2019Internal Communications Manager

    We are sorry to hear that you feel your experience at Ricoh was not positive. With regards to compensation, we conduct regular analysis of the external market and strive to ensure that we remain competitive in terms of compensation, benefits and other reward based programs. We are ...

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  9. "ADMIN ASSISTANT at a law firm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administrative Assistant 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ricoh Canada full-time for more than 2 years

    Pros

    NONE. The most horrible employers I've ever worked for.

    Cons

    They pay you nickels and expect you to overwork yourself. No raise. No consideration. The feed you false promises. No advancement, no opp. for growth. Poor management all around.

    Advice to Management

    Fire everyone and start over! This company is a joke!

    Ricoh Canada2019-03-15

    Ricoh Canada Response

    March 25, 2019Internal Communications Manager

    Ricoh seeks to provide every employee with a positive experience, and we are sorry to hear that you feel your experience at Ricoh was not positive. While Ricoh operates at hundreds of different client sites within Canada, we are committed to providing every employee at each location ...

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  10. Helpful (1)

    "If you're a woman, you won't get far"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative in Toronto, ON
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Ricoh Canada full-time for more than 4 years

    Pros

    great people, great products, variety of types of products, super great customer service

    Cons

    Only one woman director in Sales side of business - 5 male directors and 4 male VPs in sales channel. Women VPs and directors can be found in traditional HR and admin but that's it even though many women make up sales teams

    Advice to Management

    Modernize and diversify - new start ups will beat us because they promote and support women in a way our company does not.

    Ricoh Canada2019-02-19

    Ricoh Canada Response

    March 4, 2019HR Coordinator Co-op

    Thank you for taking the time to provide your feedback. We believe Ricoh has great people, products and customer service and we are happy to hear you feel the same way! In regard to your comments about workplace diversity, Ricoh is committed to ensuring we have a diverse and inclusive ...

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Found 106 reviews