Revel Systems Reviews | Glassdoor.ca

Revel Systems Reviews

Updated 13 January, 2019
231 reviews

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2.6
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Greg Dukat
12 Ratings

Employee Reviews

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Pros
  • "Free lunch and unlimited supply of snacks is also a nice perk" (in 31 reviews)

  • "Free food and additional life insurance" (in 11 reviews)

Cons
  • "Long hours as is at any startup" (in 20 reviews)

  • "Mis-leading or no communication from upper management was also a major issue" (in 11 reviews)

More Pros and Cons

  1. "Sales Development Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Revel Systems full-time

    Pros

    From the moment I interviewed with the Director of Sales and Sales Manager I knew the company culture would be amazing. The office environment was fluid, I received great support from my managers and colleagues during my ramping up period, and the office overall had fun.

    Cons

    Sales is challenging but it comes with the territory


  2. Helpful (1)

    "Client Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client
    Current Employee - Client
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Revel Systems full-time (Less than a year)

    Pros

    Salary and benefits is only good thing there to be honest.
    Also the colleagues they are awesome.

    Cons

    No help from team leads a lack of professionalism, they only push you to get your results better all the time, but they do not help or advise you on what to improve or anything like that.
    It is not possible to get holidays (day off's) there at all, since they do not have enough employees you can set any date you like but they will cancel it since they need you to be in the office I guess 24/7. Also there is no career opportunities due to the same lack of the employees reason.

    Advice to Management

    -

  3. "Decent Call Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Revel Systems full-time

    Pros

    conscious about the environment, plenty of food, rest area, accessible team leads.

    Cons

    monotonous job , uncertainty about monthly schedule


  4. Helpful (6)

    "Sales Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Revel Systems full-time

    Pros

    - Stocked Kitchen
    - Friendly Peers
    - Good location

    Cons

    - Culture began to decline
    - No longer a Start-up
    - Management is awful
    - Zero Leadership

    Advice to Management

    Pick it up!


  5. Helpful (7)

    "Join this company if you like working overtime and being used like a pawn by corporate fat cats."

    StarStarStarStarStar
    Former Employee - Anonymous Employee in San Francisco, CA (US)
    Former Employee - Anonymous Employee in San Francisco, CA (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Revel Systems full-time

    Pros

    Great location, likable peers, catered meals, insurance benefits (at least there used to be).

    Cons

    Upper management is garbage. Significant decline of office culture since hiring of new CEO. Improvements were promised month-after-month but the entire San Francisco Headquarter was either laid off or offered severance package. Workload gradually increased with little to no change in compensation. Absolutely no transparency or job security with this company.

    Advice to Management

    Invest in your employees.


  6. Helpful (7)

    "Underappreciated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Revel Systems full-time

    Pros

    Free lunch is the only pro

    Cons

    Terrible place to work at, underpaid, and undervalued.


  7. Helpful (16)

    "Avoid like the plague"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA (US)
    Former Employee - Anonymous Employee in San Francisco, CA (US)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Revel Systems full-time (More than 3 years)

    Pros

    Good coworkers - assuming they haven’t all quit or gotten fired.

    Cons

    Upper management has no idea what they are doing. This
    once promising company has turned into a joke and people are jumping ship like no other. There is no transparency within the company and a major lack of innovation has allowed competitors to overtake the market. There is nobody to encourage self improvement or motivate employees to be successful. The company revenue is deteriorated perhaps faster than morale and there is no true direction.

    Advice to Management

    Too far gone to save. Good luck.

  8. "Great company, Great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Revel Systems full-time

    Pros

    Lots of flexibility and great office culture

    Cons

    Culture from San Francisco office can be challenging


  9. Helpful (12)

    "Don’t do it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA (US)
    Current Employee - Anonymous Employee in San Francisco, CA (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Revel Systems full-time (More than a year)

    Pros

    Free snacks
    Cool people (before new executives)

    Cons

    Revel Systems management lacks transparency and morals. The SF employees are adults, we could have handled being told that Atlanta was going to be the new HQ. There was no reason to lie to us month after month.

    Atlanta job seekers, management literally lied to and abandoned a huge group of workers, is that the kind of company you want to join?

    The new executives ruined the culture. The company lost everything that made Revel Revel.

    Advice to Management

    Don’t lie and play with people’s lives anymore. Good luck starting the company over.


  10. Helpful (15)

    "Would not recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Product Manager in San Francisco, CA (US)
    Former Employee - Senior Product Manager in San Francisco, CA (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Revel Systems full-time (More than a year)

    Pros

    - Some really smart people on engineering and QA!
    - Investing in agile methodologies! The PMO team is awesome!
    - Got to go on some great trips!

    Cons

    - Leadership sense of direction does not seem to exist. Being in product, we hoped to get focus on where to drive the company. We got "up the top line, reduce the bottom line". Not really much of a strategy, IMO.
    - The company has been taken over by big contracts. All dev efforts are put towards delivering for a handful of larger enterprise customers and the product suffers because of that.
    - VERY siloed organization that is constantly in-fighting and blaming. When the company fails on an intitiative, the conversation becomes "well it's products/marketing/eningeering/opps fault (vs. it being an issue the company resolves as a team.)
    - Went from unlimted vacation when I started to being bumped down to 2 weeks of vacation. In the bay area, that is very sub-par, especially in product.
    - Benefits package was re-worked this past year and the insurance quality was reduced drastically!! Cost stayed the same. So went from paying for decent insurance to paying from sub-par insurance.
    - The team has hired a significant number of NCR resources and the company has become a spinoff of NCR (all above reviews about this are VERY accurate).
    - HUGE pay gap accross the org resulting in hiring sub-par resources (you get what you pay for.)
    - They have hired approx 5 new C level people within the past year that are all buddies from NCR. This does not bode well for the product, IMO.
    - Work live balance is awful. 6 am PST calls with Russia, 8 pm PST calls with Bangkok.

    Advice to Management

    Invest in product
    Let the market tell you what you build, not two customers
    Invest in your team members, instead of yourselves as leaders