Rev.com Captioner Reviews

Updated Jan 1, 2021

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2.8
49%
Recommend to a Friend
42%
Approve of CEO
Rev.com CEO Jason Chicola (no image)
Jason Chicola
42 Ratings
  1. "Fantastic Company to Work for Online as Transcriptionist/Captioner"

    5.0
    Current Freelancer - Transcriptionist/Captioner 

    I have been working at Rev.com

    Pros

    Rev is a really great company to work for at home as a transcriptionist and/or captioner. There seems to be a lot of work available every (week)day, especially when you are at the Revver+ level, so that you can really put in a solid number of hours every day, to the point that it could be your main source of income if you really worked hard and put in a lot of hours each and every day, at least on a theoretical basis. So I'm actually thinking way more than 10 hours every day.

    Cons

    The work available really dries up during the weekends, and I think that it can take some time for the steady flow of available work to get going again on Monday. I think part of it is because Revver+ guys are snatching those up quickly so that you never see them as a regular Revver, but really there is almost no work available during the weekends. (Revver+ people get to see the work a little bit earlier than regular Revvers.) So you would probably need another source of income for the weekends if you're any serious about making money and having any sizable amount left at the end of the month after paying all the bills and stuff.

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  2. "Make as much as you want if you have the time"

    3.0
    Current Freelancer - Captioner 

    I have been working at Rev.com for more than 3 years

    Pros

    - Flexible hours - Work as much or as little as you want

    Cons

    - Hard to make high hourly wage


  3. "Rev Audio Captionist"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Freelancer - Audio Captioner 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Rev.com for more than 3 years

    Pros

    Work from home Work Any time you want Simple

    Cons

    Low pay per caption Low pay per time spent on caption

  4. "i dont recommand Rev"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Freelancer - Captioner, Transcriptionist in Montreal, QC

    I have been working at Rev.com

    Pros

    you work whenever you want

    Cons

    The pay is really not good. Working on a 5 mins file takes me a minimum of 45 mins for a pay of like 2$. The way they grade the project is really unfair to the time we spend on caption. I'm a rookie and I was graded 5/5/5 by someone who proofed read my work. Then, a day later, I receive an email that my grade has been updated and my grade is now 2/3/5. Sometimes, there are a few projects that could be claimed but the audio quality is awful. The guidelines are confusing too. The time they give to complete projects can sometimes be really tight. To summarize: - low pay - awful audio - unfair grading

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  5. Helpful (2)

    "Not a lucrative place to work"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Freelancer - Captioner in Ottawa, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Rev.com for less than a year

    Pros

    work from home, free lance position

    Cons

    Pay is terrible, overly critical reviewing, software is not advanced, project quality is low and hard to transcribe effectively.

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  6. Helpful (3)

    "Captionist"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Freelancer - Captioner 
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Rev.com for less than a year

    Pros

    Informative content, New content almost every single time; except for a few tasks that keep circulating with difficult to understand content. Hassle free payout every weekend. Supportive members/forum. If you know how to use the internet and take advantage of automated transcribers, you'd survive, otherwise you'd keep waiting and end up quitting or getting fired eventually.

    Cons

    Grading process is completely biased and the so-called 'style guide' is considered to be the Bible, which actually, doesn't cover/elaborate the fine details relevant to the complexity of the content. "Bidding" process for Projects that are distributed from top (Revver+) to bottom (Rookies) allows for high paying projects and good quality projects usually disappear the moment they arrive. Once you 'graduate' to the 'Revver' level from being a Rookie, you MUST maintain a +90% grade, and the moment you go under that, you're fired, FOREVER. No reviews or corrections allowed, and frankly, 'disputing grades' is the biggest hypocrisy which would only make you feel illiterate and a non-conformist.

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  7. "Interesting but Poor Pay"

    3.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Current Freelancer - Captioner 
    Doesn't Recommend
    Negative Outlook

    I have been working at Rev.com for less than a year

    Pros

    - Work from home - Some videos are interesting topics

    Cons

    - Poor Pay - They purposely low grade your projects so you stay in lower pay bracket - It takes mutiple hours of work to earn $2-3 - Poor quality videos

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  8. "Legitimate work from home opportunity"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Freelancer - Captioner in Winnipeg, MB
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Rev.com for less than a year

    Pros

    work at home, work when you want, paid weekly without any hassle, feels good to nail an assignment

    Cons

    low pay, lots of difficult audio

  9. Helpful (5)

    "Inconsistent Grading and Low Pay"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Freelancer - Video Captioner 
    No Opinion of CEO

    I have been working at Rev.com for less than a year

    Pros

    - There are a wide variety of interesting videos and lots of work during the week. - They take workers with little to no experience. - It's decent for people unable to work outside the home. - The work is not difficult. When I first started, I liked it so much, I recommended it to several people who have joined. Now I regret it.

    Cons

    - At my peak, I can earn up to $6/hour. More complex videos are in the $3 or less range. - Editing/grading is inconsistent. I have had many perfect 5/5/5 videos, but in the past week have had videos returned with less-than-perfect scores and contradictory feedback (following the advice of the first editor caused me to lose marks with the second). - Because of the inconsistencies, I am now one low score away from having my account closed and I'm too anxious to continue doing videos. They don't grade enough of your videos to increase your score -- I recently went 4 days (and 16 videos without a grade. It's virtually impossible to improve the ratings to the appropriate level at that rate. - If you dispute a grade, they rarely if ever side with the captioner, but maintain that the editor was right, even if there is nothing in the caption guide to verify it. - Editors need only have 1,200 audio minutes and good ratings with the service. For comparison, including my training period, I have only used the platform for five weeks and have no previous captioning experience... I am nearly at 1,000 minutes and could soon become an editor. However, I do not feel comfortable enough with the platform or its rules to take on that role.

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  10. Helpful (4)

    "Rev was great for a while but in the end, it's crap"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Freelancer - Captioner in Vancouver, BC
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Rev.com for less than a year

    Pros

    Got to make a few extra bucks per week. People seemed to treat me well. Coaching, encouraging.

    Cons

    Low pay. Inaccurate or harsh graders. Being deactivated even though my metrics were excellent.

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