ResMed Reviews

Updated Jan 19, 2021

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4.0
78%
Recommend to a Friend
92%
Approve of CEO
ResMed CEO Mick Farrell
Mick Farrell
284 Ratings
Pros
Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Helpful (1)

    "Amazing company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Halifax, NS
    Recommends
    Positive Outlook

    I have been working at ResMed full-time for less than a year

    Pros

    Great group of people to work with. Management very supportive. Provided all material and equipment necessary to work from home. Great online support, whether IT or work related questions. Love Monday to Friday. 3 weeks paid vacation from day 1, plus full benefits. Very easy systems to work with. Overtime available if you want it!!

    Cons

    Trainers are amazing, but the training could be more detailed

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  2. "Not a great place to work for"

    1.0
    Former Employee - Business Analyst 

    I worked at ResMed full-time

    Pros

    Good cafeteria and great options

    Cons

    Abrupt Layoffs, leaving people scrambled


  3. "just another worker"

    3.0
    Former Employee - Customer Service Representative (CSR) in Halifax, NS

    I worked at ResMed full-time

    Pros

    good health benefits and perks such as laptops

    Cons

    boring work which is very repetetive

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  4. "Exciting and innovative company has a positive outlook for employees however there is a serious lack of communication."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at ResMed full-time for more than a year

    Pros

    There are so many great benefits such as a work cellphone, team engagement events and activities, work from home flexibility and more.

    Cons

    There is an ongoing issue regarding communication between management and their teams within Customer Service. Working for a large corporation means business needs always come first and things can change very fast. Promotions within Customer Service teams are considered development opportunities so you work in that role for 6 months or longer before any sort of formal contract or pay raise. Customer Service teams are call centres and metrics and accountability are pushed hard.

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  5. "Quality Employees"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - QA Automation Engineer in Halifax, NS
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at ResMed full-time for less than a year

    Pros

    Excellent benefits & compensation Quality employees Innovative work

    Cons

    Parking space can be an issue in Halifax location.

  6. "Bittersweet"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Halifax, NS

    I have been working at ResMed full-time for more than a year

    Pros

    Positive management. I truly felt like it was a family, and considered this company my future.

    Cons

    Lack of accountability from management, constant pressure to make up for the mistakes of your managers. Lack of communication; one person may say one thing but you ultimately end up thrown under the bus if the blame needs to fall somewhere.

  7. Helpful (1)

    "Pardon the Inconvenience, We're Growing!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engineering Manager in Halifax, NS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ResMed full-time for more than 3 years

    Pros

    Progressive management philosophies Commitment to the proactive, gravitas to dream, and act big. Courage to invest in new technology and to sponsor reinvention, to experiment Honest efforts to keep the patients and customers top of mind. Executive Management are approachable and inspiring. A 7000 person family business! Attractive benefits, sponsored personal/professional growth. Focus on work/life balance with the courage to talk flexible options defined for the individual, not painted with broad strokes.

    Cons

    Fast paced, empowering environment meaning individuals need to self motivate and embrace a bias for action to power through ambiguity. Global teams mean that work schedules consistently flex from day to day. Parking!

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  8. Helpful (2)

    "Not bad if you like sales"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Halifax, NS
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at ResMed full-time for less than a year

    Pros

    Good atmosphere, minimal micromanagement, salary, decent amount of paid time off every year, free cell phone, free coffee and snacks, very good benefits.

    Cons

    Outbound robodial sales calls, very little training, unrealistic targets, very confusing management structure, competitive schedule bidding

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  9. "Best Company!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Research Analyst in Halifax, NS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ResMed full-time for more than 3 years

    Pros

    Kind, friendly colleagues, amazing people management, incredibly supportive, tons of growth opportunity

    Cons

    Plethora of treats makes health maintenance a challenge!

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  10. "Great place to work if you enjoy working extra hard for little pay off and no room for career growth."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Service Representative in Halifax, NS
    Recommends
    Negative Outlook
    No Opinion of CEO

    I have been working at ResMed full-time for more than a year

    Pros

    Fun staff events, free snacks and coffee, great pay and benefits, free cellphone + phone plan

    Cons

    Highly-pressurized work environment, poor management, constantly changing metrics that are not representative of employees, limited room for career growth, fun company events that not all employees can participate in, lack of company ethics, gossip, shift bid

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