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Renaissance Hotels Reviews
Updated Mar. 23, 2023
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Found 528 of over 594 reviews
61% Recommend to a Friend
78% Approve of CEO
Found 456 of over 594 reviews
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Recommend to a Friend
Approve of CEO
Arne Sorenson
159 Ratings
Pros
"Flexible and easy going work environment" (in 18 reviews)
"Good benefits, healthy environment, new normal protocol applied" (in 14 reviews)
Cons
"The worst part about working at any hotel is the poor work/life balance" (in 12 reviews)
"long hours, no accommodation for guy staff" (in 21 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
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Ratings by Demographics
This rating reflects the overall rating of Renaissance Hotels and is not affected by filters.
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- Current Employee★★★★★
Pros
Good hours for work each day
Cons
Poor management for work each day
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Beautiful hotel and wonderful clients
Cons
Obvious favouritism amongst upper management. Some managers are extremely hostile and aggressive. Staff has been yelled at by management in front of other staff and clients.
- Former Employee★★★★★
Pros
Colleagues, environment, attitude, treat, service
Cons
out-of-date hotel, the bonus is quite low, no benefit for parking
- Current Employee, more than 1 year★★★★★
They are too important to allow me to go to school
Jul. 6, 2021 - Night Auditor/Front Desk Agent in Edmonton, ABRecommendCEO ApprovalBusiness OutlookPros
Any employee (not management, will get there later) very friendly. Despite the obstacles they still enjoy the job. They did give food.
Cons
No ability to accommodate staff, even with plenty of positions available. I started a school class investing close to $40k. The management expected me to give this up upon restarting my shifts. Despite giving them 3 months notice that I needed to go part time, they chose to not deal with this until the last min. Because I was nights I was looking at a 4 hour sleep per shift. This did not concern them. The mental health of the staff is the least of their concerns. If you do accept the offer please know intimidation is the preferred method of training. “Do as I say, not as I do” is defiantly the catch phrase.
Continue reading - Former Employee, more than 1 year★★★★★
Great Company
Aug. 12, 2021 - Senior Event Manager in Toronto, ONRecommendCEO ApprovalBusiness OutlookPros
great staff and benefits beautiful properties
Cons
long hours must deal with some unhappy guests great deal of demand
- Former Employee, more than 1 year★★★★★
Pros
- pay was above minimum wage, though not by much
Cons
- awful abusive management AND employees
- Current Employee★★★★★
Pros
Fun and inclusive management group
Cons
Limited access to growth within Canada due to few operating hotels.
- Former Employee, more than 1 year★★★★★
front desk agent
Dec. 9, 2020 - Front Desk Agent in Montreal, QCRecommendCEO ApprovalBusiness OutlookPros
It pays good and has a lot of benefits.
Cons
The workload varies to the extremes alot
- Current Employee★★★★★
Great company to work for
Sep. 10, 2020 - Assistant Front Desk ManagerRecommendCEO ApprovalBusiness OutlookPros
Great growth opportunity and strong management
Cons
Uncertain schedules and long hours
- Former Employee★★★★★
Pros
The only pro was the wage that i was started at.
Cons
The managers there are absolutely brutal. No experience, no education, no sense of to help the rest of the staff. They were very rude and always talked down to employees. They have no idea how to run a hotel. It was a very uncomfortable environment, not enjoyable at all.
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Renaissance Hotels Reviews FAQs
Renaissance Hotels has an overall rating of 3.8 out of 5, based on over 594 reviews left anonymously by employees. 61% of employees would recommend working at Renaissance Hotels to a friend and 63% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.
61% of Renaissance Hotels employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Renaissance Hotels 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.
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