Reliance Home Comfort Reviews | Glassdoor.ca

Reliance Home Comfort Reviews

Updated Jan 17, 2020

To filter reviews, or .

3.7
69%
Recommend to a Friend
86%
Approve of CEO
Reliance Home Comfort President and CEO Sean O'brien
Sean O'brien
153 Ratings
Pros
Cons
  • "ZERO work/life balance, No respect for employees, always lying to employees(in 9 reviews)

  • "Head Office needs to be prepared to let staff do their job(in 6 reviews)

More Pros and Cons
  1. Helpful (1)

    "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Solutions Specialist in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reliance Home Comfort full-time for more than 3 years

    Pros

    Great and friendly work environment

    Cons

    Sometimes stressful, and hectic work place

    Reliance Home Comfort2019-11-02
  2. "Leaves More to be Desired"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Water Purification Advisor in Cambridge, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Reliance Home Comfort full-time

    Pros

    Most days you are on your own and don't interact with anyone within the company besides emails. Commission rates are amazing, opportunity to make lots of money is there for those who want to put the work in.

    Cons

    You are on call 7 days a week for roughly 9-10 hours a day, if you work for this company you will not have a life outside of work. Your daily schedule can change at any time, on most days you spend a minimum of 3-4 hours driving; you do not get compensated for gas. There is a very negative company culture and as a sales rep you have to get used to the company always blaming you for its own failures even if unrelated to you.

    Show More

    Advice to Management

    It should be a requirement for all management to go on sales ride alongs at least once a year so that they can actually understand the day to day operations of the company. Massive disconnect between sales reps and management.

    Reliance Home Comfort2020-01-02
  3. "Exceptional Company with Great People & Benefits!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Administrative 
    Recommends
    Approves of CEO

    I have been working at Reliance Home Comfort full-time

    Pros

    -Lots of opportunities -Love the team members I work with -Good pay and benefits

    Cons

    None that I can think of.

    Reliance Home Comfort2019-12-16
  4. "Fake Reviews!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Current Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Reliance Home Comfort full-time for more than 8 years

    Pros

    There are so many fake reviews on here. Watch out.

    Cons

    Pay is not competitive and there is very little collaboration.

    Advice to Management

    Stop posting fake reviews!

    Reliance Home Comfort2020-01-17
  5. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - HVAC Technician 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reliance Home Comfort full-time for more than 3 years

    Pros

    Good salary. Good management overall.

    Cons

    Pension and benefit package not great

    Reliance Home Comfort2019-12-12
  6. "It's okay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Water Heater Installer in Cambridge, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Reliance Home Comfort full-time for more than 3 years

    Pros

    Pay Well funded Company Phone RRSP matching

    Cons

    Sales Task rate/piece work pay leads to management adding extra work to the invisible umbrella of what makes up the task. Heavy. Not a fan of who ever programed the metrics.

    Reliance Home Comfort2019-12-12
  7. "Fun Rewarding but Demanding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Reliance Home Comfort full-time for more than 3 years

    Pros

    Good compensation Great training Fun career

    Cons

    No work life balance No advancement Meetings are long and almost everyday No car allowance. Lots of driving no geography areas

    Reliance Home Comfort2019-10-23
  8. "It’s just ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Reliance Home Comfort full-time for more than 3 years

    Pros

    Work hours are not bad

    Cons

    - poor management - tense workload - ok salary not great - 2 weeks vacation prorated

    Reliance Home Comfort2019-10-31
  9. "Need better on boarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Reliance Home Comfort full-time for less than a year

    Pros

    Great staff and they help a lot

    Cons

    No training provided- learn as you go

    Reliance Home Comfort2019-10-30
  10. "Reliance.......the complete package!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Service Technician in Winnipeg, MB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reliance Home Comfort full-time for less than a year

    Pros

    Good benefits, new company vehicle and great support from management, this is a great family orientated and customer satisfaction driven company. l

    Cons

    6 months plus working here and i have yet to gind one....

    Advice to Management

    keep the communication open and support strong, like it is...

    Reliance Home Comfort2019-09-26
Found 202 reviews