Regus Reviews | Glassdoor.ca

Regus Reviews

Updated Feb 18, 2020

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2.6
34%
Recommend to a Friend
35%
Approve of CEO
Regus Chief Executive and Director Mark Dixon
Mark Dixon
821 Ratings
Pros
Cons
  • "Hateful upper management which trickles down to every employee(in 104 reviews)

  • "Rules often create barriers to providing great customer service(in 64 reviews)

More Pros and Cons
  1. "Area manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Area Manager in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Regus full-time for more than 3 years

    Pros

    They should have given us more independence.

    Cons

    There was a lack of support

    Continue reading
    Regus2019-01-16
  2. "Great community, good for networking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Manager in Vancouver, BC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Regus full-time for more than a year

    Pros

    Staff and company environment are great

    Cons

    A ton of responsibility with too few tools to help you do your job and ensure the end stakeholder( clients) are satisfied. Things take too long to get done and there is a lack of clear communication between all teams.

    Regus2020-02-19
  3. "Great Space"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Associate 
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Regus part-time for less than a year

    Pros

    Great community to work with and clients are very pleasant

    Cons

    Lack of communication with teams abroad

    Continue reading
    Regus2020-02-10
  4. "They say the care about the clients and staff but don't."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - AREA SALES MANAGER 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Regus full-time for more than 3 years

    Pros

    The clients are amazing Offices are nicely built Staff is great

    Cons

    Management doesn't really care about the wellbeing or happiness of the staff at all. The wages are lower than what you get for a comparable role in a different company and they really screw with sales staff on their commissions. You have to work your Nutt off to make a 1-2% commission on a sale (that % drops to half or lower if you give any price discount to the client to get them to buy) they price the products higher than the competitors to force you into discounting so your commission is less. As an example of how bad it is to work there, I stayed for 3 years and we had 7 people quit (8 including me) in that amount of time. The whole staff for our area is 9, so there is a whole new team except for 1 over the last 3 years.

    Continue reading
    Regus2019-12-03
  5. "Good Exposure to an office environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Community Manager 

    I worked at Regus full-time for more than 3 years

    Pros

    Exposed to multiple different companies and what they do

    Cons

    career progression structured day no team members working with you

    Regus2019-11-02
  6. "Good for a short time!"

    StarStarStarStarStar
    Former Employee - Community Associate 

    I worked at Regus part-time

    Pros

    -Great experience -Great colleagues -Fun environment, if you have good clients

    Cons

    -No opportunity to grow -Understaffed -Poor management

    Continue reading
    Regus2019-10-10
  7. "Community Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Community Manager in Toronto, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Regus

    Pros

    - great for networking. You will meet a lot of professionals from different field. - benefits are good. Eligible for medical/dental after 3months and a year after for rrsp matching contribution. - good working environment, all centres are very accessible. You only work Mon to Fri, 8:30 to 5:00. Very rarely that you are asked to do overtime. - great to start your career with, since you will learn a lot and they don't require a huge amount of experience as long as you have the character that they are looking for.

    Cons

    - bonus structure constantly changing, it fluctuates from quarter to quarter even if your performance is the same. - IT and billing is outsource which results to having a slow response time when there's any issues. And you end up dealing with the consequenses that is out of your control. - limited opportunity for growth. - training could be better.

    Regus2019-08-18
  8. "Great start to your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Community Manager 

    I worked at Regus full-time for more than 3 years

    Pros

    business hours, great benefits, daily routine

    Cons

    bonus structure, increased responsibilities without increased pay

    Regus2019-08-15
  9. Helpful (2)

    "Mixed Bag"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Associate 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Regus full-time for more than 3 years

    Pros

    Great work-life balance Clean, air conditioned, beautiful locations to work in

    Cons

    Extremely unorganized structure Each location operates differently Literally 8 different software/web based programs to do tasks, and they shut off functionality in them all the time, creating headaches for center level staff. Poor training NO RAISES EVER. EVER.

    Continue reading
    Regus2019-08-20
  10. Helpful (4)

    "Mickey Mouse company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - AREA SALES MANAGER in Calgary, AB
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Regus full-time for less than a year

    Pros

    Not many. If you want to get your feet wet in an entry level sales position there is some value. Product is fun to sell.

    Cons

    So many. This company is terribly run. Stay away and run from it. Pay mistakes. Commission structure absolute joke. Lies and more lies. Upper management gives no support. You do well they leave you alone you don’t they fire you. Zero help. Zero direction. They’re about to sell off and it’s very clear there is no leadership anywhere in this company. Do not waste your time. Turnover is very high. Employees that have been there a while have no other options. Fear tactics employed. Threats of job loss etc. Compensation structure is not understood by Upper management and they lie in interview process. There is a reason ratings so low and I can definitely say they’re accurate. Stay away!!!!!!

    Continue reading
    Regus2019-08-30

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