RSA Group "decision making" Reviews | Glassdoor.ca

RSA Group Employee Reviews about "decision making"

Updated Jul 24, 2019

To filter reviews, or .

3.1
55%
Recommend to a Friend
41%
Approve of CEO
RSA Group Chief Executive Officer Stephen Hester
Stephen Hester
171 Ratings
Pros
  • "Overall good company to work for, good work life balance(in 41 reviews)

  • "Opportunities to develop, great teams and people, good holidays and benefits, flexible working(in 27 reviews)

Cons
  • "Slow decision making, over bureaucratic at times(in 14 reviews)

  • "Senior management sometimes impose things without thinking it through fully, but , certainly of late, they accept when a mistake has been made(in 12 reviews)

More Pros and Cons

Reviews about "decision making"

Return to all Reviews
  1. "Great company, great management and strategy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Consultant in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RSA Group full-time for more than 5 years

    Pros

    Corporate culture encourages employees to strive to be their best

    Cons

    Too much red tape in decision making

    RSA Group2012-10-20
  2. Helpful (7)

    "Inexistent management of things"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Construction Underwriter in Vancouver, BC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RSA Group full-time for more than 5 years

    Pros

    Nice view from the office on the harbor, accessible location in DT. Really not much to say apart from that.

    Cons

    - Very bad management, no decision making whatsoever - No encouragement to employees, no recognition of work - No effort to ease tensions in the teams - Useless meetings that bring nothing new - Very bad and old system leading to loss of data - Inefficient filing system - Disrespectful management - Cheap company with its employees - Use of Lotus Notes, limited storage for emails and attachment - Lack of reaction of management and zero thinking outside the box even for the simplest things - Low salaries - Very bad perspectives for the future, RSA is going downhill all over the world and they sold many operations - Forget about advancement based on competence. It is more about submissive attitude and saying yes to every decision (even completely not appropriate) management does - Management is scared of smart people and they do not encourage them at all as they see them as a danger for their manager position - No values any longer, management (and colleagues) not to be trusted

    Show More

    Advice to Management

    They should learn about insurance as it would allow them to make sound decisions which is not the case.

    RSA Group2015-07-25
  3. "Overall it's good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON
    Recommends
    Neutral Outlook

    I have been working at RSA Group full-time for more than a year

    Pros

    Good work/life balance, lots of working from home

    Cons

    Lots of cooks in the kitchen at times so decision making process is generally dragged out for no reason

    RSA Group2012-08-09
  4. "positive culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Finance 

    I worked at RSA Group full-time

    Pros

    Frendly culture. Supportive colleagues. working collaboratively across departments

    Cons

    at the time decision making and change could take more time than desired

    RSA Group2019-07-24
  5. "Good place for career opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Horsham, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at RSA Group for more than 3 years

    Pros

    Striving to change, creating many opportunities

    Cons

    Slow decision making, over bureaucratic at times Tends to partially adopt new practices (agile) for PR rather than real benefit

    RSA Group2019-06-04
  6. Helpful (1)

    "Painfully slow decision making"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RSA Group full-time for more than 3 years

    Pros

    Salary vs Working Hours Immediate colleagues

    Cons

    The decision making process is painful - countless decks for the simplest of decisions - minutes and actions not recorded so decisions are forgotten and then you go through the painful loop again. Speed to market is ridiculous. Goal setting is done in a bubble and dictated to the experts - who could have provided so much more input. A real lack of ambition - supposedly one of the values of the organisation - many things are a tick box to say we have done something - whereas the real value would lie in a different solution.

    Show More

    Advice to Management

    You employ great people - let them be involved in setting direction - otherwise you will end up with a company of yes people

    RSA Group2019-02-11
  7. Helpful (1)

    "Big group, less individual focus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     

    I worked at RSA Group

    Pros

    Career progression, Opportunities to move, Family type culture

    Cons

    Slow, not swift at decision making. easy to get into a 'dead man's shoes' situation

    Advice to Management

    Lacks the entrepreneurial culture which needs to filter down to the people on the field, right from the top

    RSA Group2018-06-13
  8. Helpful (2)

    "Poor leadership and culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Consultant 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at RSA Group

    Pros

    I worked on an operational excellence programme at a number of UK sites and met many competent, enthusiastic, hard-working people who wanted to make a difference and provide a good service to customers. They were generous with their time and in providing information we needed to try to improve processes and performance. I was genuinely impressed by the knowledge and professionalism of many of the underwriters and technical experts.

    Show More

    Cons

    Other contractors commented that the RSA culture was "like the public sector". I said, "No, it's like the public sector was 25 years ago". Poor decision making, lack of willingness to take responsibility or be held accountable for performance, lack of transparency about activities that were going to have a major impact on people's livelihoods. Muddled management lines, a plethora of "systems", and poor use of the key systems that could have supported improved performance. When you see people wheeling trolleys loaded with paper files from A to B you wonder if this really is the 21st century.

    Show More

    Advice to Management

    Give senior and middle managers adequate training and support to enable them to make decisions and drive improvements in performance. Be honest with staff about where the company is going.

    RSA Group2017-06-05
  9. Helpful (3)

    "A very British employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Manager in Manchester City Centre, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at RSA Group full-time for more than 8 years

    Pros

    The company represents much of what we stand for in England. Modest, quietly confident and steeped in history. The company is a great place to work and the people there are genuine. Many of the employees have been there for a long time and it's easy to see why people stay. The working environment is good, good salary and benefits and it's big enough to offer opportunities.

    Cons

    There is a big struggle with technology, there is often not enough investment in quality technical staff and it's too bureaucratic at times. The strategy sessions are embarrassing, with the management team rolled out to inject enthusiasm and they need some work on being more 'businesslike' in their decision making.

    Advice to Management

    Insurance is becoming more competitive, technology driven and customer focused. Make sure that there is some fight in the strategy that's outlined to ensure you engender the right behaviours in the staff.

    RSA Group2016-10-07
  10. "RSA review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook

    I worked at RSA Group full-time for more than 3 years

    Pros

    Great people friendly investing in transformation management do care about their employees salary levels are good business is growing opportunities

    Cons

    Decision making is not efficient and can make company feel undynamic at times... Lots and lots of change going on which can be draining at times

    Advice to Management

    Make sure company gets better at making faster decisions ; company needs to focus a bit more on people development ; company needs to invest in more innovation

    RSA Group2016-08-19
Found 14 reviews