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RBC Customer Service Representative Reviews

Updated Feb 26, 2021

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4.1
87%
Recommend to a Friend
96%
Approve of CEO
  1. "GREAT COMPANY WITH BENEFITS"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Account Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RBC full-time for more than 5 years

    Pros

    RBC cares about its employees and always looks out for them

    Cons

    can't think of any cons right now

  2. "Good"

    5.0
    Current Employee - Senior Commercial Account Manager in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RBC full-time for more than 10 years

    Pros

    Excellent place to work. Good development

    Cons

    Wages. Not the best paying


  3. "CSR Teller"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative (CSR) in Toronto, ON

    I worked at RBC part-time

    Pros

    Fun people to work with

    Cons

    PT hours, sales goals, pushing sales

  4. "Big name"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative (CSR) in Toronto, ON

    I worked at RBC part-time for less than a year

    Pros

    Good team and big name company

    Cons

    Salary not satisfying and hours are short

  5. Helpful (1)

    "Good so far but can be very stressful"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Account Manager in Halifax, NS
    Recommends
    Approves of CEO

    I have been working at RBC full-time for more than a year

    Pros

    You are not micro-managed. The work demands are overwhelming for the pay you receive

    Cons

    So many tasks come your way and you can be easily lost in what exactly you have to do. No sense of direction from manager.

  6. "equilibrium"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - RBC Customer Service Representative in Montreal, QC

    I worked at RBC full-time

    Pros

    you get good pay for a low level edudation

    Cons

    can be boring at times

  7. "xxx"

    5.0
    Current Freelancer - Customer Service Representative (CSR) 

    I have been working at RBC

    Pros

    good for employee to work

    Cons

    sometimes too busy to work

  8. "."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at RBC full-time for more than 3 years

    Pros

    Nice job and good training

    Cons

    High goals, pression, and burocracy

  9. "RBC review"

    4.0
    Current Employee - Customer Service Representative 

    I have been working at RBC full-time

    Pros

    Loads of career growth within the bank

    Cons

    I found them to be too rigid with their approach

  10. "Good place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 

    I worked at RBC full-time

    Pros

    Great place to work with good management.

    Cons

    It takes time before moving up

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