QuadraMed Employee Reviews about "product direction"

Updated Dec 29, 2016

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2.7
24%
Recommend to a Friend
21%
Approve of CEO
QuadraMed Chief Executive Officer  Jeff Bender  (no image)
Jeff Bender
14 Ratings
Pros
  • "Great pay and benefits, nice stock purchase plan with owning company and good work life balance(in 6 reviews)

  • "Allowed to work from home, good benefits and great co-workers(in 5 reviews)

Cons
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Reviews about "product direction"

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  1. Helpful (1)

    "The ship has sailed unless new product managers arrive"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Lake Mary, FL
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at QuadraMed

    Pros

    - Remote work available when needed - Nice office location, lots of restaurants nearby, just off of I-4 and CR-46A. - Full-time benefits are excellent, especially health insurance - Software engineering manager works hard for his team When the team was together we worked very well to get things done. Some were laid off, the others quit before they were laid off.

    Cons

    - Absolutely no product direction - Constantly shifting requirements to go after the latest shiny object - Project manager severely overworked - LOTS of favoritism in the office - Overloaded QA staff causes release delays or bugs to be missed - All of the above create a high stress environment

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  2. Helpful (4)

    "Nice co-workers, Poor budgetary decisions"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Implementation Consultant 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at QuadraMed

    Pros

    Compensation was good. Employees were able to work remote and be reimbursed for travel expenses quickly. Managers were accessible and allowed time for completion of work. Many long term employees. A diverse population (minorities), more than most companies.

    Cons

    Lack of product direction. Constant selling off of company divisions. No new sales of software. Software needs to move toward a Windows based platform for build and configuration. Refined spending and retain employees. Employees were so busy seasoned people never had time to mentor new employees.

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  3. Helpful (3)

    "Negative rating would be given, if available!"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at QuadraMed full-time for more than 8 years

    Pros

    Employees were able to work remote. Excellent products.

    Cons

    General consensus within the company and by customers is that Harris is closing the doors. If this is not true, do something to change the perceptions. Loss of too many customers. Sales is limited to Quebec Canada and add-on implementation services. Outside of this growth, there is nothing on the horizon. Lack of product direction. Acquired a new company, but there are no plans to integrate or leverage products - just another silo. Harris does not get involved in any customer or day-to-day operational discussions. Harris does not understand the US healthcare market, so the QuadraMed senior management can pull the wool over their eyes. The current leaders of the company do not know enough to ensure the integrity of a system like QCPR. Customers feel isolated and unsupported and the few that are left in the US are looking for a new system. Morale is very low, most individuals staying until they are let go and provided their compensation package. Losing to many people both through attrition and lay-offs leaving the intellectual property at a minimum. A handful of key employees understand the system and can support the customers, but their hands are tied leaving the Middle managers use fear to motivate employees even adding comments to their reviews. They would rather continue to downplay the skill, industry knowledge and clinical experience of their employees. There are no open channels of communication and employees are fearful of retribution or dismissal if they say anything. Compensation – not worth the time for comments. Home office expenses – none. Benefits – healthcare okay – not great. Bonuses - Director and above

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  4. Helpful (4)

    "Lots of work, not a lot of people to do it"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at QuadraMed full-time for more than 5 years

    Pros

    Compensation and benefits were good Allowed employees to work remote. Managers do not micro-manage. Many long-term employees that really know the product and application.

    Cons

    Lack of product direction and vision. When there is vision, there is not enough money to implement it. Product is way too much me-too and not innovative. Not enough new blood and employee work force is definitely aging with no plans to replace key people as they leave and/or retire.

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