Pro Hockey Life Reviews | Glassdoor.ca

Pro Hockey Life Reviews

Updated 24 November, 2017
13 reviews

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3.3
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Stephen Wetmore
2 Ratings

13 Employee Reviews

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  1. "Cashier and sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Ottawa, ON
    Former Employee - Sales Associate/Cashier in Ottawa, ON
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Pro Hockey Life (More than a year)

    Pros

    easy job, great coworkers, great discounts.

    Cons

    long standing shifts and quiet summers.


  2. "A good job for a high school student..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Toronto, ON
    Current Employee - Sales Associate in Toronto, ON
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Pro Hockey Life part-time (More than 5 years)

    Pros

    Flexible schedule

    Learn about new product

    Good discounts

    Hockey atmosphere

    Learn how to interact with customers & build relationships with strangers

    Cons

    No commission is a huge turn off. You can put in as much effort as you want to sell a certain product but you will not even make a penny from each sale you make.

    The excitement surrounding a job in sports retail may seem great to young people at first but once you’re in, unfortunately with this company, the employee morale tends to be very low & no one wants to be working at a job that you can’t advance in.

    Pay is a joke. You can work here for 7 years and make the same as a new hire. Again...no commission.

    New hires do not receive proper training.

    Training techniques highly outdated.

    Constantly overwhelmed with customers in any department, especially during the start of hockey season and the holidays.

    A single 30 minute break working a 9 hour shift standing is absurd, we should at least get one hour or 2-fifteen minute breaks.

    Advice to Management

    NB.***Treat your floor & pro shop staff fair, we have the power to push your customers onto other stores and avoid purchasing our overpriced product, there are many stores in Canada that can sell product much cheaper than us & would love to take your business away.****

    Bring back commission & you will see a better morale throughout the retail level from all employees...this actually gives us incentive and excitement to come to work.

    Treat senior staff as senior staff, especially management who have been there less than current employees & think they understand everything.

    When you know its busy, schedule more people to work in each department. Yes, stressing handling multiple people at once is part of your job, but when it becomes upwards of 5-9 customers per employee at once, it gets absurd and not every customer will receive the best attention they deserve, it’s common sense to see you are cutting costs & corners in this regard.


  3. "Sales Lead"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pro Hockey Life full-time

    Pros

    Good team, fair pay, good training

    Cons

    Lacking opportunity to move up in the organization


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  5. "good entry level job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Pro Hockey Life (More than a year)

    Pros

    work with fun people, lots of hours

    Cons

    management structure was not great


  6. "Fun Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Employee - Sales Associate in Calgary, AB
    Current Employee - Sales Associate in Calgary, AB
    Recommends

    I have been working at Pro Hockey Life part-time (More than 3 years)

    Pros

    Great people, very flexible hours, and understanding management. The work is usually interesting and no two days are the same.

    Cons

    Because of the nature of the store, there are months when it is extremely busy and there is rarely enough staff to handle the rush. Then there are also months when traffic is extremely low, and going to work is very, very boring.

    Advice to Management

    Keep doing what you're doing!


  7. "Product specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Pro Hockey Life part-time (More than a year)

    Pros

    Good people to work with. Flexible hours for employees

    Cons

    No enough communication. Some disorganization. Not enough hours seemed over staffed or under staff. Sent home or not enough people


  8. "Great for students!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Kanata, ON
    Current Employee - Sales Associate in Kanata, ON
    Recommends
    Positive Outlook

    I have been working at Pro Hockey Life part-time (More than a year)

    Pros

    Really flexible, great management, everyone is friendly, get all the details on the new gear coming out, Great deals on gear, costumer are great and easy to deal with.

    Cons

    not many hours available from Febuary to July, no advancement opportunity unless you work there for like 8 years

    Advice to Management

    Take more of the associate insight to take better decisions, bring the on-ice product knowledge back!


  9. "Overworked."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier
    Current Employee - Cashier
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Pro Hockey Life full-time (More than a year)

    Pros

    Red shirt staff are easy to make friends with, especially if you play and/or watch and enjoy hockey. Friendly environment.

    Cons

    Management team can be power hungry. Tend to overwork you, to the point of exhaustion. If you don't do what they ask the right way, the first time, even after being given little to no instruction on how to do it, you immediately get put on the infamous, hypothetical "who can we try to fire next" list. Whether or not you're a full time associate. Also, when you do manage to do a task correctly, even though it is said that the work is noticed and appreciated, there is no reciprocation. It is near impossible to move up in the company and there are little to no raises whatsoever, no matter the amount of work you put in.

    Advice to Management

    Try coaching your employees, opposed to treating them like they're dumb, a lost cause, and/or useless.


  10. "Great place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Kanata, ON
    Former Employee - Anonymous Employee in Kanata, ON

    I worked at Pro Hockey Life part-time (More than a year)

    Pros

    Team setting, always involved with hockey and the latest hockey products. Managers are great at their job and they're very nice

    Cons

    Late shifts/ weekends sometimes but it's worth it


  11. "Don't work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Goalie Sales in Toronto, ON
    Former Employee - Goalie Sales in Toronto, ON
    Doesn't Recommend

    Pros

    Made friends, that's about it. It was nice that we were always able to get out by 9:30pm at the end of the day.

    Cons

    Management abuses authority, poor treatment of employees, disorganized management, very high turnover rate. Management is always itching to fire employees, and it's very difficult to get hours.

    Advice to Management

    Stop firing employees just to save your job and the mistakes you have made as a manager of the store and mistreating employees. Maybe if they were treated better the turnover would be much lower.


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