Pro Hockey Life Reviews | Glassdoor.ca

Pro Hockey Life Reviews

Updated 9 October, 2017
12 reviews

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3.4
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Stephen Wetmore
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12 Employee Reviews

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  1. "Sales Lead"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pro Hockey Life full-time

    Pros

    Good team, fair pay, good training

    Cons

    Lacking opportunity to move up in the organization


  2. "good entry level job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Pro Hockey Life (More than a year)

    Pros

    work with fun people, lots of hours

    Cons

    management structure was not great


  3. "Fun Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Employee - Sales Associate in Calgary, AB
    Current Employee - Sales Associate in Calgary, AB
    Recommends

    I have been working at Pro Hockey Life part-time (More than 3 years)

    Pros

    Great people, very flexible hours, and understanding management. The work is usually interesting and no two days are the same.

    Cons

    Because of the nature of the store, there are months when it is extremely busy and there is rarely enough staff to handle the rush. Then there are also months when traffic is extremely low, and going to work is very, very boring.

    Advice to Management

    Keep doing what you're doing!


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  5. "Product specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Pro Hockey Life part-time (More than a year)

    Pros

    Good people to work with. Flexible hours for employees

    Cons

    No enough communication. Some disorganization. Not enough hours seemed over staffed or under staff. Sent home or not enough people


  6. "Great for students!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Kanata, ON
    Current Employee - Sales Associate in Kanata, ON
    Recommends
    Positive Outlook

    I have been working at Pro Hockey Life part-time (More than a year)

    Pros

    Really flexible, great management, everyone is friendly, get all the details on the new gear coming out, Great deals on gear, costumer are great and easy to deal with.

    Cons

    not many hours available from Febuary to July, no advancement opportunity unless you work there for like 8 years

    Advice to Management

    Take more of the associate insight to take better decisions, bring the on-ice product knowledge back!


  7. "Great team oriented atmosphere providing an opportunity to engage and connect with many different people through sport."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Goaltending & Skates Specialist in Mississauga, ON
    Current Employee - Goaltending & Skates Specialist in Mississauga, ON
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Pro Hockey Life part-time (More than a year)

    Pros

    Great staff
    Great environment
    Great products
    Expert training
    Great incentives
    Meet new people
    Work with hockey
    Great employee deals
    Always changing

    Cons

    Multi-tasking clients is key.
    Understanding your client.
    Product is overpriced.
    Signage is outdated.
    Old product.
    Young kids lack work ethic.

    Advice to Management

    Focus on excellent client service and the money will take care of itself. Do not regard visitors as customers, but rather "clients" who will stick with PHL on a long term basis, through excellent client service. Continuing to hire more senior staff & college students instead of high school kids would be an added benefit in terms of maturity level, availability and work ethic.


  8. "Overworked."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier
    Current Employee - Cashier
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Pro Hockey Life full-time (More than a year)

    Pros

    Red shirt staff are easy to make friends with, especially if you play and/or watch and enjoy hockey. Friendly environment.

    Cons

    Management team can be power hungry. Tend to overwork you, to the point of exhaustion. If you don't do what they ask the right way, the first time, even after being given little to no instruction on how to do it, you immediately get put on the infamous, hypothetical "who can we try to fire next" list. Whether or not you're a full time associate. Also, when you do manage to do a task correctly, even though it is said that the work is noticed and appreciated, there is no reciprocation. It is near impossible to move up in the company and there are little to no raises whatsoever, no matter the amount of work you put in.

    Advice to Management

    Try coaching your employees, opposed to treating them like they're dumb, a lost cause, and/or useless.


  9. "Great place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Kanata, ON
    Former Employee - Anonymous Employee in Kanata, ON

    I worked at Pro Hockey Life part-time (More than a year)

    Pros

    Team setting, always involved with hockey and the latest hockey products. Managers are great at their job and they're very nice

    Cons

    Late shifts/ weekends sometimes but it's worth it


  10. "Don't work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Goalie Sales in Toronto, ON
    Former Employee - Goalie Sales in Toronto, ON
    Doesn't Recommend

    Pros

    Made friends, that's about it. It was nice that we were always able to get out by 9:30pm at the end of the day.

    Cons

    Management abuses authority, poor treatment of employees, disorganized management, very high turnover rate. Management is always itching to fire employees, and it's very difficult to get hours.

    Advice to Management

    Stop firing employees just to save your job and the mistakes you have made as a manager of the store and mistreating employees. Maybe if they were treated better the turnover would be much lower.


  11. "Cashier/Apparel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Apparel in Kanata, ON
    Former Employee - Cashier/Apparel in Kanata, ON
    Doesn't Recommend
    Neutral Outlook

    I worked at Pro Hockey Life part-time (More than a year)

    Pros

    Big discount (40%), free skate sharpens, and most of the people are great to work with. The hours are decent, except for the summer time, when it gets pretty dead.

    Cons

    I worked there for 2 years and never got a raise. Management claims they notice all the work you do, but you never receive anything in return. Hard to work your way up as a lot of work you do goes unnoticed.

    Advice to Management

    Show your employees that they are appreciated and provide incentives.


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