Pottery Barn Employee Reviews about "great discount"

Updated Jan 20, 2020

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3.1
54%
Recommend to a Friend
53%
Approve of CEO
Pottery Barn President Laura J. Alber
Laura J. Alber
351 Ratings
Pros
Cons
  • "Too much pressure from upper management, makes management at the store level miserable - making the store miserable(in 47 reviews)

  • "Low pay long hours thankless job that’ll leave you in therapy(in 40 reviews)

More Pros and Cons

Reviews about "great discount"

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  1. "Work like a robot!"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in Toronto, ON
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Pottery Barn full-time

    Pros

    Great discount. Was involved in many things. Learned a lot and it helps you to advance to seek new employment.

    Cons

    Alot of games from upper management, set you up for failure not success. Very stressfull and expectations and goals are unrealistic so that you do not achieve your bonus. If you do not make your plan you are scuitinized.

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  2. Helpful (1)

    "working on people development and supporting staff"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager 

    I worked at Pottery Barn full-time for less than a year

    Pros

    Great discount, always very fair. Wonderful way to fill your home.

    Cons

    No support with staffing, hours constantly being cut until you are the only person on the floor.


  3. "Fun, fast paced retail store"

    5.0
    Former Employee - General Manager 

    I worked at Pottery Barn full-time

    Pros

    Great discount Fun team Flexible time off Vacation time Benefit package

    Cons

    Payroll, hours, holidays, nights, weekends, long hours, very physical work Holiday Nights Weekends Long hours

  4. Helpful (1)

    "Design Crew Designer"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Designer 
    Doesn't Recommend

    I have been working at Pottery Barn full-time for more than a year

    Pros

    Working with beautiful product, generous employee discount, great coworkers, can open doors to other opportunities when you work as a designer.

    Cons

    Limited raises, dated technology, expected to be a high producer for very little pay

  5. Helpful (4)

    "Unstable management, constant changes to strategy - look elsewhere for a stable career"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - ECommerce Product Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Pottery Barn full-time for more than a year

    Pros

    • The product is really beautiful. Lots of associates are encouraged to walk through each seasonal design concept, which is really fun and inspiring (though the product customers receive aren’t the highest quality - take a peek at the BBB website for complaints) • The employee discount is great • majority employees are women

    Cons

    There are so many more cons that I want to list out to make sure you as the reader is aware of what the inside of this company looks like. Try to stray away from working here at corporate, I would suggest you’re better off starting or continuing your career somewhere else. • the corporate workplace is toxic - people work while keeping an eye open to see what’s going on around their surroundings. It’s hard to know who you can trust • everyone gossips, people form cliques • the benefits are not great. Paid time off is really low (2 weeks for the year and goes up after several years) and 401k is a joke • the processes are forever changing and it’s hard to know what to follow ever • top management is what dictates what’s happening and that hurts the rest of the employees because everyone else’s ideas aren’t good enough • each small thing needs to get approved by the SVP, which is ridiculous • the CEO Laura is constantly watching all of the brands. People in the building know she’s very cut throat and will make everyone spin if she doesn’t like a new product or something in stores or online. • like other reviews shared, if you want to get promoted you have to be well liked and “fit” the culture by the standards of important people in the building, but it’s more important to be well liked than to be good at your job • diversity in race is seriously lacking, there are hardly POC • the systems and processes are old and antiquated. The company is in need of serious updates in the building • the work on multiple teams in super manual and time consuming, which is part of the reason (along with other reasons) turnover is so high • turnover is high • not enough room to move around. The company should take advantage of being able to work with multiple brands to help move employees but they usually don’t • even through we’re a home furnishing company, the interior of the Ice House buildings is far from welcoming and inviting • we hardly ever hear from our CEO unless she’s slashing new product ideas or giving orders to another team

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  6. Helpful (2)

    "Not what it used to be..."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Design Studio Specialist in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Pottery Barn part-time for more than 10 years

    Pros

    Great discount, ability to transfer to other stores under the Williams-Sonoma, Inc. umbrella. I worked for several brands in different cities and states over my 15+ years with the company.

    Cons

    Lots of quality and delivery issues plus a lack of a good internal system to address them makes giving the kind of customer service people have come to expect from PB really hard. Constant and ever-changing sales/promotions make profit margins so thin that store management is practically forced to sacrifice proper staffing. "Free design services" had no boundaries for customers but the tools offered to staff designers were antiquated or non-existent. All of the designers at my store had to use their personal computers/software and personal time in order to meet customers' expectations.

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  7. Helpful (1)

    "Nice Place to Work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Mobile, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pottery Barn part-time for more than 3 years

    Pros

    Beautiful store and products to work with , great employee discount. Opportunity to move up to manage ment. Flexible hours.

    Cons

    Standing all day, not a high paying job.

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  8. Helpful (1)

    "great place to work"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Stocker 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Pottery Barn part-time for less than a year

    Pros

    Great coworkers, easy to move up in the company if you choose to, and great discount"

    Cons

    upper management has no care for store employees

  9. "Stock"

    3.0
    Current Employee - Shipper/Receiver 

    I have been working at Pottery Barn full-time

    Pros

    Discount Great people Design ideas

    Cons

    Rather not Rather not Rather not

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  10. Helpful (2)

    "Great people, Horrible corporate management"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Visual Merchandiser in Roseville, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Pottery Barn full-time for more than 8 years

    Pros

    Great associates at a store level, friendly store managers, great discount, and beautiful product.

    Cons

    Pottery Barn struggles with their People First motto. They are clueless on how their stores are running and how difficult it is to help customers when everything is against you. The are constantly telling stores to cut payroll which means less store associates on the floor and less people to help customers. Customers are always upset because they are not getting the attention they deserve. Stores are so tired of hearing about payroll and it has become a very negative aspect of the company. It just shows how the company doesn't care because this problem hasn't been fixed for years.

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Found 101 reviews