Postmates Reviews | Glassdoor.ca

Postmates Reviews

Updated 4 January, 2019
189 reviews

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3.2
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Postmates Co-Founder & CEO Bastian Lehmann
Bastian Lehmann
101 Ratings

Employee Reviews

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Pros
Cons
  • "When driving for Postmates there will be a lot of wear and tear on your car as well as there being lots of different unknown interactions with people" (in 67 reviews)

  • "bad customer service pay went down over the years" (in 59 reviews)

More Pros and Cons

  1. "Awesome Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Professional in Windsor, ON
    Current Employee - Customer Service Professional in Windsor, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Postmates part-time (Less than a year)

    Pros

    Great Pay, Flexible schedule, all yur resources at one place, Management is Understandable.

    Cons

    Angry Customers, angry Merchants and angry Couriers otherwise outstanding.

    Advice to Management

    Keep it up.


  2. "Good for young people"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Made a little bit of spending money at the end of high school.

    Cons

    Now I do Uber Eats, which pays better.

  3. Helpful (2)

    "Team Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Lead in Nashville, TN (US)
    Current Employee - Team Lead in Nashville, TN (US)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Postmates full-time (More than a year)

    Pros

    Great medical, dental and visaion benefits

    Cons

    HR is shady. Management does not follow policies and there is a lack of policies in the company.

    Advice to Management

    Stop the favoritism. Establish a solid structure and follow it. Stop the biased hiring and firing.


  4. Helpful (1)

    "The best of the left"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN (US)
    Current Employee - Anonymous Employee in Nashville, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Postmates full-time (More than 3 years)

    Pros

    Catering, great snacks, people who care and show it

    Cons

    No communication from management until corrective action starts

    Advice to Management

    Let staff know they whys of a decision


  5. Helpful (1)

    "Postmates rips employees off."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - High School Math Teacher in Bermuda, AL (US)
    Former Employee - High School Math Teacher in Bermuda, AL (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Postmates part-time (Less than a year)

    Pros

    There are zero pros to this job.

    Cons

    Car tear down. Gas. Pay sux unless people tip.

    Advice to Management

    Get a grip. People make mistakes. Customers are jerks.

    Don deactivate someone based on what someone said. Its wrong.


  6. Helpful (5)

    "Okay Company That Pretends It's Diverse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seniot Strategic Content Agent in Nash, TN (US)
    Former Employee - Seniot Strategic Content Agent in Nash, TN (US)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Postmates full-time (More than a year)

    Pros

    Very welcoming energy. Somewhat lax environment.

    Cons

    Underlying racism, no growth for blacks or people of color, you can be terminated for defending yourself. Management is not to be trusted at all.

    Advice to Management

    Actually listen to the employees when they tell you there is an issue. No one trusts management because they don't listen and automatically take the side of the leaders in charge which is the ultimate setup for a corrupt system.


  7. Helpful (1)

    "Full Time Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Postmates full-time

    Pros

    Good place to work, but fast paced. Long hours are standard here. Lots of opportunities to grow and take on large projects.

    Cons

    Lots of work, lots of changes, always high expectations.

  8. Helpful (2)

    "Great place to work and make an impact!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in San Francisco, CA (US)
    Current Employee - Manager in San Francisco, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Postmates full-time (Less than a year)

    Pros

    - Independence to lead and make an impact
    - Nimble and fast paced work environment
    - Growth is strong and the on-demand industry is thriving

    Cons

    - Can do more on comp & benefits


  9. Helpful (3)

    "Great Autonomy for Devs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer
    Current Employee - Software Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Postmates full-time (Less than a year)

    Pros

    - Lots of autonomy, especially for devs
    - Easy to make an impact
    - Doing important work, we enable people to work outside traditional environments
    - Culture is great, love the coworkers

    Cons

    - Perks aren't amazing compared to other SF companies (although they offer high salaries)
    - Can be intense during crunch time


  10. "Boost your career as we go to the moon!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA (US)
    Current Employee - Software Engineer in San Francisco, CA (US)
    Recommends
    Positive Outlook

    I have been working at Postmates full-time (Less than a year)

    Pros

    The company:
    -Our popularity and brand recognition is exploding with just modest marketing pushes and the company is investing big into growth now so just imagine the domination to follow!
    -Very data driven culture when it comes to team direction. Metrics are constantly expressed and improved. It's nice that teams work so closely with their data analysts.
    -Commitment to helping the community. Always pushing volunteer opportunities and other initiatives to boost local community entrepreneurs.
    -Involvement in FoodFight, a program that involves postmate couriers with delivering merchant's leftover food to local homeless shelters.
    -IPO soon?

    Working here:
    -Engineers are friendly and helpful. They want everyone to succeed.
    -Fast paced but organized work environment. Work is planned out and prioritized well so reasonable hours and focused days are the norm.
    -Puppies everywhere!
    -Lots of opportunity to step up and take ownership.
    -But also lots of opportunity to take your time and learn what you need.
    -Got an good idea? Grab a few co-workers and make it happen! You get that freedom.
    -Good on-boarding system to get you up to speed.
    -All work done is super impactful and stimulating in the race to dominate the space
    -Company does a great job of keeping everyone in the loop of the progress each org is making and what is being improved.
    -Chill environment, work from home, work on a couch, work at your desk, whatever. Hit your commitments however you wish.

    Cons

    -Perks are average considering our "big name" status
    -Need to hire more people. There's a lot of work that needs to be done so we need more hands on deck.

    Advice to Management

    What can we do to attract talent based on internal highlights vs relying on our brand?