Postmates Reviews

Updated Oct 21, 2021

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Found 388 of over 508 reviews

3.8
70%
Recommend to a Friend
61%
Approve of CEO
Postmates Co-Founder & CEO Bastian Lehmann
Bastian Lehmann
194 Ratings
Pros
  • "Inclusive and collaborative work environment(in 18 reviews)

  • "Catered lunch three times per week and snacks(in 17 reviews)

  • Cons
  • "Depending on your market, there is not much work/ life balance(in 18 reviews)

  • "sometimes things can fall thru the cracks with upper management(in 12 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    What people are saying about Postmates

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    1. 5.0
      Current Employee, less than 1 year

      Awesome Job

      Jan 5, 2016 - Customer Service Professional in Windsor, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Pay, Flexible schedule, all yur resources at one place, Management is Understandable.

      Cons

      Angry Customers, angry Merchants and angry Couriers otherwise outstanding.

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    2. 4.0
      Former Employee

      Postmates

      Oct 18, 2021 - Anonymous Employee in Lancaster, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work your own schedule. Able to get paid instantly or weekly. Drive your own vehicle or even walk or on bicycle.

      Cons

      Might not get good tips from all customers. Postmates are now with Uber Eats and won't hire you if you have a DUI and you're applying to do the job by foot or on bicycle.

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    3. Postmates - Fleet | Division of Postmates
      3.0
      Current Employee

      Unbalance

      Oct 19, 2021 - DoorDash Delivery Driver in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent pay on peak days

      Cons

      Unstable Pay throughout the week

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    4. 3.0
      Former Employee

      Like the other apps

      Oct 11, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible schedule and many cities offered

      Cons

      Pay varies too often for stability

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    5. 3.0
      Former Employee, more than 1 year

      It was alright

      Oct 12, 2021 - Account Executive 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Cool people Fun environment Some alright managers

      Cons

      Zero transparency from top to bottom Multiple unethical relationships between managers and their reps

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    6. Postmates - Fleet | Division of Postmates
      4.0
      Current Employee, more than 3 years

      CEO is a liar

      Sep 19, 2021 - Customer Service in Nashville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, cool culture, good mobility

      Cons

      CEO called a company meeting to tell us he had no intention of selling the company literally the same day he sold the company to Uber Eats and cost 99% of us our jobs.

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    7. 1.0
      Former Employee, more than 1 year

      Soul-Sucking - Postmates and Postmates by Uber both were the worst

      Oct 21, 2021 - Senior Associate in Nashville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There were none. At first it had many pros as it seemed like a place to build a career based on the “culture” and the lies they spew when you first start. I worked so hard for them above and beyond and all they gave me in return was disrespect and taking me for granted while knowingly not paying me what I’m worth. You can make a great career there if you’re fake and unqualified as long as you can win a popularity contest. If you can’t be most popular because you go in and actually work hard at your job they will want you to take on a higher level of responsibility and supervisory tasks that other people are paid more to do without paying you a dime more all for the sake of advancement then when you actually play along and do work free for 6 months or more and kill it then try for advancement they still never contact you after an interview, never give you a reason why or what to work on or even have a reason other than they already picked who they hired before they ever posted the job. Such a scam.

      Cons

      Everything except the benefits sucked.

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    8. 4.0
      Former Employee

      CSR

      Sep 10, 2021 - Customer Support Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Remote Feedback Guidance Understanding Great

      Cons

      Communication issues Hour Flexability Time

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    9. 4.0
      Former Employee, more than 5 years

      Great people, interesting challenges, but not the best comp.

      Sep 9, 2021 - Sales Operations in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people Interesting challenges and projects to work on

      Cons

      Not the best comp, but not terrible either for a smallish company. Very little opportunity for advancement

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    10. Postmates - Corporate HQ | Division of Postmates
      5.0
      Current Employee

      na

      Aug 10, 2021 - Account Executive in Nashville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      cool cool cool cool cool

      Cons

      this was a great company

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