Points International Reviews | Glassdoor.ca

Points International Reviews

Updated Mar 13, 2020

To filter reviews, or .
3.7
70%
Recommend to a Friend
96%
Approve of CEO
Points International CEO and Director Rob MacLean (no image)
Rob MacLean
32 Ratings
  1. "Great company, great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Points International full-time for more than 3 years

    Pros

    Flex hours, casual office, leading edge technology

    Cons

    It can be slow to make changes

    Points International2019-12-16
  2. Helpful (1)

    "Used to be great, now not so much"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Data Scientist in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Points International full-time

    Pros

    Dynamic, young place with good people

    Cons

    Too much politics, recent middle management changes in Marketing worsened the climate and people started leaving. The new manager is a retrograde and control freak.

    Continue reading
    Points International2020-03-07
  3. "Would not stay long. Get some experience and then find another role."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Points International full-time for more than 3 years

    Pros

    Beer cart on Friday makes for a good end to the week. A lot of social events

    Cons

    Toxic work environment. Lots of office politics that play into your job security. High workload. Burnout is very real. Management is more inhibited to be polite rather than be honest and give you areas of improvement.

    Points International2020-03-14
  4. Helpful (1)

    "Room for Improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Points International full-time

    Pros

    1. Work/Life Balance 2. Company Benefits 3. The People

    Cons

    1. Compensation - low to start, and slow to rise 2. Review Process - a lot of paperwork that serves zero purpose. More for the company, not the employee 3. Timeliness to take action 4. Managers who are in their position due to tenure, not skill/knowledge/experience

    Continue reading
    Points International2020-01-04
  5. Helpful (1)

    "Overall, great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Analyst in Toronto, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Points International full-time for less than a year

    Pros

    Great and understanding management, no micro-management. Laid back work place. We get beer carts on Friday, you get to enjoy it with great co-workers. Good bonus incentives and benefits. Plenty of rooms to grow

    Cons

    More difficult to impose changes due to the nature of the business

    Points International2019-08-14
  6. "Great place to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Manager in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Points International full-time for more than 3 years

    Pros

    strong product management and software development team with robust processes and industry leading best practices

    Cons

    unrealistic deadlines, high employee turnover led to major knowledge gaps, multiple cities with poorly unified teams

    Points International2019-08-09
  7. Helpful (9)

    "Great Company with Great Potential but need new HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Disapproves of CEO

    I worked at Points International full-time

    Pros

    Great people, lots of social events going on, beer/snack cart, respect for each other even across levels within the organization

    Cons

    The fluffy stuff isn't enough to make a great place to work, there should be more structured programs from HR to motivate, retain and develop employees. The HR department has had 100% voluntary turnover at least 3 times in the last 4 years and executives don't seem to have an issue with that or do anything about it. Maybe it's time for a change in that area, it could really take the company to the next level.

    Points International2019-06-19
  8. "Great company to work for and grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Finance in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Points International full-time for more than a year

    Pros

    Great people and office, company does not nickle and dime employees. Treats every department with respect and consistent benefits.

    Cons

    Very top heavy, makes for confusing leadership structure but progress is being made on this front.

    Points International2019-05-05
  9. Helpful (3)

    "Definitely recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Points International full-time for more than a year

    Pros

    The accolades and awards speak for themselves: Points is a great place to be, to work and to create. Most people internalize and live the values of the company and try to provide innovative solutions with a smart and hard work approach A lot of loyalty industry veterans offer their insights and strategy so that you can learn not only in your individual profession, but overall. With loyalty becoming a bigger driver not only for airlines but for pretty much every business, Points' potential is exciting Having, in my opinion, just the right amount of processes and red tape to make things orderly without being overly rigorous, you can trust that the different areas in the company have your back without being (most of the time) a hassle or yak shaving bureaucracy Beautiful offices Caring and highly ethical coworkers For a public company, the CEO and president (i.e. founders) are very approachable Social committee, games, summer events (LOTS of them), volunteering opportunities, even random slack channels for pretty much anything help a lot to create a feeling of belonging and fun

    Cons

    - Compensation isn't _bad_, but it's not at par with the ambitious plans for growth and talent acquisition - Growth opportunities and promos mostly respond to people leaving rather than actual personal growth or even business need - High rotation as of late, understandable (I guess) given the competitive local and industry market - A bit of an identity crisis as to the actual way to execute against the company's mission. Of course we're all trying to provide value to our partners and be more together, but when it's time to pick one way, what are we going to prioritize?

    Continue reading
    Points International2019-04-26
  10. "Great workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Points International full-time for more than a year

    Pros

    Great culture, people really care about each other. Less so in winter, but lots of social activities in summer (mostly sponsored). Great benefits.

    Cons

    It's a public company, so that comes with some of the annoyances of working in a public company.

    Points International2019-04-05
Found 43 reviews