Plains All American Pipeline Reviews | Glassdoor.ca

Plains All American Pipeline Reviews

Updated 19 October, 2017
95 reviews

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3.9
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Plains All American Pipeline Chairman and CEO Greg L. Armstrong
Greg L. Armstrong
57 Ratings

95 Employee Reviews

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Pros
  • Great Benefits, oil industry leader (in 16 reviews)

  • Laid back work environment; Good benefits (in 9 reviews)

Cons
  • Lower and middle management is a mixed bag - some are great, others are competent in the roles that they supervise, but terrible at managing (in 3 reviews)

  • Pay is a little lower than most in the Houston market (in 4 reviews)

More Pros and Cons

  1. "Good compensation, average management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Calgary, AB
    Former Employee - Analyst in Calgary, AB
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Plains All American Pipeline full-time (More than a year)

    Pros

    Compensation is good, people are generally nice and there's room for growth.

    Cons

    A bit of cowboy mentality so have to fit in that mold to progress.


  2. "Commission Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commission Driver in Pecos, TX (US)
    Former Employee - Commission Driver in Pecos, TX (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Plains All American Pipeline full-time (More than 5 years)

    Pros

    This company took better care of me than I take care of myself. Amazing compensation, outstanding benefits. Love this company!

    Cons

    The only negative experience I can share was their lackluster middle management. Only the lazy take these jobs and it shows.

    Advice to Management

    Spend some coin on actual supervisors and managers. It will be worth it.


  3. "Pipeline Controller"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Pipeline Controller
    Current Employee - Pipeline Controller

    I have been working at Plains All American Pipeline full-time (More than a year)

    Pros

    money, great career, great people, stable job throughout oil ups and downs

    Cons

    maybe shift work for some people


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  5. "Stuck in yesteryear - in dire need of house cleaning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX (US)
    Former Employee - Anonymous Employee in Houston, TX (US)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Plains All American Pipeline full-time (More than 8 years)

    Pros

    Numerous "smart" employees with vast amounts of problem solving abilities and "think outside the box" approaches to daily tasks and troubleshooting scenarios. In my time at the company, I encountered many employees that believed in the mission of the company and that were driven by a goal to learn and better their performance output. A majority of these employees were motivated towards vertical movement while also wanting to elevate the performance of those around them - team effort and team rewards (see cons for flip side). Most start work without a "me" mentality and are dedicated to the big picture.

    Cons

    Management consists of individual protection silos, and a culture conducive towards "kick the can down the road" when it comes to employee well being and dealing with intra-company and intra-departmental issues. In my experience, team leadership was selfishly motivated as supervisors/directors appeared to place blame on employees within their group while taking credit for team contributions.

    Opportunities for vertical movement seemed stagnant within numerous teams, forcing many to form their own silo to protect their own job.

    A culture that was clearly averse to accepting the changes within the modern workforce - stuck in the late 80s/early 90s when it comes to workforce mentality.

    The company has a massive problem with nepotism and favoritism.

    Use of isolation tactics against "new thinking".

    Fully embracing of the "good ol' boy" culture.

    Discouraging atmosphere for those looking to grow their career, and even more discouraging to young employees set on not being "boxed in" to a simple job title or description.

    Numerous mid/upper-level managers are in dire need of corporate leadership training, as well as a fresh course on HR policies and modern day business practices. Training employees in Microsoft programs does not qualify as company sponsored training.

    Extremely low base salaries = severely underpaid talent (especially given the fluid formulas used for bonus payouts - read "change as necessary").

    Work/Life balance sold as a pro in the interview process... this is not true based on the stories I've heard, or my experience.

    Many of these "cons" have been ongoing for over a decade. Each passing month of accepting the status-quo is a month closer to passing the line of no return.

    Advice to Management

    Catch up to the 2000s - there is a reason employees under the age of 40 aren't sticking around, and the problem isn't those employees. The core of the company is incredible... but the well has been poisoned, and a blind eye turned. There are numerous employees with incredible leadership potential that are stuck in the waiting behind managers that severely lack the qualities needed for their job.


  6. Helpful (3)

    "Concerns about company long term"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook
    Approves of CEO

    I worked at Plains All American Pipeline full-time

    Pros

    Coworkers are nice people - company wide. Can't say enough nice things about them.
    Drama is minimal and discouraged.
    Previous management was very balance of life oriented, that may change with the new management.

    Cons

    The new management is short term oriented.
    The layoffs are throwing out experienced personnel to reduce the overall average age of the workforce - this is troubling.
    Many management actions taken recently strongly appear to be preparing the company to be sold and unconcerned about long term damage for short term gains.
    Nepotism runs deep.
    Some people are too vocal about their politics.

    Advice to Management

    Layoffs have depleted the knowledge base and have cut too deeply.
    Managers should be required to have their reports attend training and advance their skill set, not just company sponsored training on MS Office but real career enhancing skills.
    The culture of the company is what sets it apart from nearly all other companies, and it is in jeopardy as a direct result of the new management. People are scared and demoralized.
    Nepotism should be eliminated.


  7. "Auditor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Plains All American Pipeline full-time

    Pros

    Flex work schedule. Half day on Fridays. Annual bonus and LTIP payments

    Cons

    Limited ability to work from home.


  8. Helpful (1)

    "Solid Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Houston, TX (US)
    Current Employee - Analyst in Houston, TX (US)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Plains All American Pipeline full-time (More than 3 years)

    Pros

    Laid back work environment; Good benefits

    Cons

    Oversold compensation; Management not open with employees

    Advice to Management

    Set realistic expectations even if industry turns


  9. Helpful (3)

    "Good company, but facing significant issues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Houston, TX (US)
    Current Employee - Engineer in Houston, TX (US)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Plains All American Pipeline full-time (More than 3 years)

    Pros

    Great people, both employees and management. Upper management is communicative and takes care of employees. Higher middle management tends to be very competent and attentive to employees at all levels. Benefits are good, schedule (half fridays and flexible hours) is great.

    Cons

    Lower and middle management is a mixed bag - some are great, others are competent in the roles that they supervise, but terrible at managing. Company as a whole has a tendency towards being "penny wise, pound foolish" in regards to everything from project management to benefits and compensation. Rigid on non-financial compensation (increased PTO, regular work from home) even in an environment where it could increase morale at no cost to the company. HR loves to nickle and dime employees on PTO hours even when that employee's manager approves.

    Advice to Management

    Look at why so many mid-level employees are leaving.

    Many have been with the company for years, not just the stereotype of "join for two years of training and jump ship". The combination of ineffective supervisors, flat salaries, slashed bonuses, and a long-term incentive plan that has been gutted means that there often isn't much reason to stay when other companies are hiring.


  10. "Administrative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Plains All American Pipeline (More than 10 years)

    Pros

    Great Company to work for

    Cons

    none that I care to share


  11. "Plains All American"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Plains All American Pipeline (Less than a year)

    Pros

    Great people in the Houston office

    Cons

    Pay is a little lower than most in the Houston market


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