Pearson Reviews

Updated Aug 6, 2020

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3.2
57%
Recommend to a Friend
46%
Approve of CEO
Pearson CEO John Fallon
John Fallon
1,361 Ratings
  1. Helpful (2)

    "SuPervisor"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pearson full-time for more than 10 years

    Pros

    Can’t think of any. It was boring and tedious

    Cons

    Micro managed , unsupported, boring.

  2. "Software Developer"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Developer in Burlington, ON
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at Pearson full-time for more than 3 years

    Pros

    Decent work life balance and reasonable pay and benefits.

    Cons

    Lack of advancement opportunities and no consistency in leadership goals.


  3. "Positive experience"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Approves of CEO

    I worked at Pearson part-time

    Pros

    Advancement is very possible if openings occur, travel opportunities, flexible schedule, helpful management

    Cons

    There are few openings for advancement, which is not really a con, unless you wished to move into management.

  4. Helpful (4)

    "Toxic"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Pearson full-time

    Pros

    They have good benefits and pension.

    Cons

    Poor leadership. No room to grow.

  5. Helpful (4)

    "Stay away from this company, not worth it at all"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Support Representative in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pearson full-time for less than a year

    Pros

    Good benefits from day 1 They have a pension plan

    Cons

    They make you work like a dog, they don't respect you and they give you terrible support. Worst experience of my life. Team leaders are very bad micro managers For overnight shifts only one person is there which is very insecure

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  6. "Great Learning Much Change"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Pearson full-time

    Pros

    Met some good people at this job

    Cons

    Location is a challenge for transit

  7. Helpful (4)

    "Test Administrator"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Test Center Administrator 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pearson part-time for more than a year

    Pros

    Flexible hours sometimes. Great for a semi-retired person or someone getting back into the work force.

    Cons

    This company does not pay well. It is slightly elevated from retail and the only real difference is that a test administrator has the opportunity to sit on the job, rather than stand. The company does not respect their employees and negative feedback is the way they rule the company. There are cameras everywhere and they may take a look at what you're doing. You could be doing a fantastic job, but they will comment on the one thing you are doing wrong. There are flexible hours when there is enough staff, but the staff turnover is high. It takes them 45 days to hire and another two to three weeks to train. This creates a bind when someone leaves and gives two weeks notice. They may hire at a certain rate above minimum wage, but they give very small raises and if minimum wage increases - they will not acknowledge the change in the pay of the current employees. New employees are hired at a higher rate. This means if you've been there for two years, the new employees often make maybe a few cents less than the older, proven employees. They give little consideration to advice from staff members regarding cost cutting ideas or any other input. Human Resources is not located in the same city, or the same country. They approve whether staff can be hired. Our office is in a bind and short staffed. We knew someone was going to leave but because that staff member didn't put the notice in until the last moment, human resources would not approve a hire. This put the rest of the office members in a bind.

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    Pearson Response

    February 2, 2018Digital Engagement Manager

    Thank you for your review. We are listening to our employees--through this channel as well as our internal communications channels. Changes in a work team can be stressful and the HR team works with managers to fill open positions with qualified employees as quickly as possible. We will share your feedback and other concerns with the management team.

  8. Helpful (1)

    "Sales and Editorial Representative"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Pearson full-time

    Pros

    You can come in and 10 and leave at 4:30 most days. Very very slow paced job leaves lots of time for work like balance.

    Cons

    Nobody has any idea what's happening. There is actually a way for you to project your upcoming campaigns intelligently rather than relying on some archaic methods from the 90s. As a whole, the company is going downhill and is so huge that all the big endeavours are happening too slowly, and you can feel it when you work there. Pearson is going to continue to decline and that's an uneasy feeling to have when you're employed there.

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    Pearson Response

    February 7, 2018Digital Engagement Manager

    We appreciate you taking the time to share your feedback. As I’m sure you were aware when you were employed here, our company is undergoing a large transformation to better serve our customers. These changes can be difficult for employees and we have been working hard to stay transparent in our communication so all team members understand where we are headed together and can offer suggestions to make improvements. We aim to become an innovative lifelong education partner that empowers teachers and learners to achieve their goals in school, work and life.

  9. Helpful (2)

    "Probably the worst company I have ever had the pleasure to work at"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Pearson full-time

    Pros

    Good health benefits but only in Canada.

    Cons

    No appreciation whatsoever to their employees. It is like a huge boys club. If you know how to talk big, you'll be the fav of the month. A huge amount of turnarounds. Especially in the Marketing department as the leadership of the department is basically somebody only cares about the bottom-line. People were leaving left and right ever since he was promoted.

    Pearson Response

    February 2, 2018Digital Engagement Manager

    Thank you for your candid feedback. Our company is in the midst of an ongoing transformation to better serve our customers with effective and accessible digital solutions. During this period of change, employees might understandably feel uneasy and we hate to see valued employees leave. As a company we are working to get better at being a transparent organization--communicating pertinent information through our intranet, Town Halls, and management--so everyone understands how they help realize the broader company goals through their work.

  10. Helpful (3)

    "Shameful culture and business model"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Enrollment Advisor in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pearson full-time for more than a year

    Pros

    Paycheck twice a month. A lunch is permitted. Unlimited bathroom breaks. Parking lot is useful and also very close to the Gym. Decent benefits overall.

    Cons

    This place is designed to be a revolving door. Imagine a place where sales people are ‘not allowed’ to earn commission, and are eligible for a 2% raise at the end of the year. Advancement is close to impossible. Micro-management high and the lowest pay possible. Hands down, worst place I’ve ever worked.

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