Pearson Reviews | Glassdoor.ca

Pearson Reviews

Updated 17 Sep 2019

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Found 3740 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
54%
Recommend to a Friend
45%
Approve of CEO
Pearson CEO John Fallon
John Fallon
1,235 Ratings
  1. "Pearson Review for Admissions Counsellor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pearson

    Pros

    Team was nice, salary start was okay, flexible overall

    Cons

    No growth opportunities, micro managed

    Pearson2017-09-01
  2. "It's okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Pearson full-time

    Pros

    If you are working in technology it's not a bad place to be. The management team is investing in career paths, and training for people in this field.

    Cons

    If you work in content development there are fewer benefits, there isn't even a discussion about creating content development career paths, which is unfortunate.

    Pearson2017-08-21
  3. Helpful (4)

    "Test Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Test Center Administrator in Burnaby, BC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pearson part-time for more than a year

    Pros

    Near public transit and a few coffee shops. Flexible hours that work well around other commitments. Those employees who are post-secondary students have a quiet place to study.

    Cons

    Very low rate of pay, barely higher than the regional minimum wage. Hours fluctuate a lot, sometimes as few as 4 hours per week. Few opportunities for career advancement or training, even when desire to learn is communicated. Regional managers communicate only when there are problems, sometimes even answering emails from employees with unrelated criticism. No break room, and no coffee. Christmas "bonuses" are tins... of pretzels to be shared among staff, or cheap toys like umbrellas. Unnecessary and invasive security procedures for test takers. Little training or support for staff dealing with a problem manager/supervisor. High turnover in executive positions and rocky client relationships on the corporate level did not inspire confidence.

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    Advice to Management

    To the higher ups: Look seriously at what has not been working at Pearson and take immediate steps to rectify that. To the regional managers: Take seriously the concerns of employees when they report problem behaviour from a supervisor or manager. Consider higher rates of pay, or benefits or other incentives for employees. All but one new hire while I was employed at Pearson walked after a day or two. Why do you... think that is?

    Show More
    Pearson2017-04-19
  4. Helpful (2)

    "Potential missed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Don Mills, ON
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Pearson

    Pros

    Great people, some of the brightest I have ever met - share information - helpful - very team-focused

    Cons

    - Poor training program - Pay stinks - Can only advance is manager or supervisor like you - Operates like an old boys club in a world that is changing quickly

    Advice to Management

    - respect your direct reports - advocate for better training - groom your employees for bigger things

    Pearson2017-03-02
  5. "It's ok I guess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Manager in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Pearson full-time for less than a year

    Pros

    Benefits are good - health care and 401k and vision and dental and other benefits are good. They are good benefits.

    Cons

    Too big of a company to have any connection to everyone else and you lose the intimacy of small groups and it's too big

    Advice to Management

    I do not right now as of this current minute wish to give my advice to the current management team consisting of managers. Check back soon

    Pearson2017-01-02
  6. "Customers and employees are no longer #1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bilingual Customer Service in Toronto, ON
    Doesn't Recommend
    Negative Outlook

    I worked at Pearson full-time for more than 5 years

    Pros

    Great benefits, hours and amazing coworkers.

    Cons

    Constant restructuring has led to poor morale and upper management is disorganized and unwilling to embrace new ideas or change. This company used to put its customers and employees first. That slowly changed after 2013 and now all it cares about is making as much money as possible.

    Advice to Management

    Put a comprehensive training program in place so that new hires are trained well and hence ensuring consistency of product, information given and service.

    Pearson2016-11-26
  7. Helpful (2)

    "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Don Mills, ON
    Recommends
    Neutral Outlook

    I worked at Pearson for more than 10 years

    Pros

    Work Life balance is encouraged and supported, great benefits and employee perks. A genuine desire to impact the lives of learners of all ages. Some excellent Managers that really know and encourage team participation/input, however there are an equal number of Managers that treat their teams as underlings and are close minded to new ideas.

    Cons

    A noticeable divide between which divisions are the "have's" and which are the "have-not's" staff churn would benefit some groups to move along those that firmly hold to the "this is how we do it" line of thinking - it's tough to break through that barrier and those tossed to the side unheard tend to leave for the competition.

    Advice to Management

    Acknowledge that there is a mix of employees some with thought processes that are no longer relevant, encourage and train them to think outside the box and welcome new fresh ideas. The clashes between the old way of doing things and what learners want are being impacted by great thinkers being quashed.

    Pearson2016-11-16
  8. Helpful (2)

    "lots of changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technology Specialist in North Toronto, ON
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Pearson full-time

    Pros

    Benefits, team building initiatives, the location is great, a lot of shopping, grocery stores, close to the highway

    Cons

    Lots of re-structuring. Three has been a lot of changes, job loses, people leaving due to fear of their job status.

    Advice to Management

    Ask opinions of coworkers to improve efficiency. All employees need to be part of decision making.

    Pearson2016-10-27
  9. Helpful (6)

    "Lots of confusion over strategy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Pearson full-time for more than 5 years

    Pros

    Good culture People are nice and supporting Flexible working hours

    Cons

    High churn rates Feels like changing a 747 engine in mid-flight No focus on a clear strategy

    Advice to Management

    The lack of focus is leading to talent bleed

    Pearson2016-09-26
  10. Helpful (2)

    "long term employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook

    I worked at Pearson full-time

    Pros

    Flexible work hours, good benefits

    Cons

    Not much room for advancement

    Advice to Management

    Give inhouse staff with the skills a better chance to succeed/grow in company

    Pearson2016-09-13
Found 3740 reviews