Paytm Labs Reviews

Updated May 22, 2020

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3.8
71%
Recommend to a Friend
67%
Approve of CEO
Paytm Labs CEO Harinder Takhar
Harinder Takhar
32 Ratings
  1. "Great Place to Learn and Grow"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Web Developer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paytm Labs full-time for less than a year

    Pros

    - The company gives you ample room to flourish so long as your ambition and willpower are there to put in the time and effort. - Management is attentive and listens to developer's concerns. - Speed is key due to the startup mentality, but during the crunches you are surrounded by very talented individuals to help bolster your confidence and skill set.

    Cons

    - Agile processes can be a bit unpredictable in their structure (depends on team) and can use some fine-tuning. - No rooftop patio.

  2. Helpful (4)

    "Toxic work culture with no direction"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Former Employee 
    Neutral Outlook

    I worked at Paytm Labs full-time for more than a year

    Pros

    You have authority to try out new ideas. Salaries are generally high.

    Cons

    Leadership lacks a vision for the direction and growth of the company. This makes it particularly frustrating when projects are consistently shelved. The culture that leadership creates is highly toxic and based on office politics.

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  3. Helpful (12)

    "Bad company with full of Politics. All good reviews are written by employees who were forced to do so."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Security Analyst in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Paytm Labs full-time for more than a year

    Pros

    Free snacks and drinks as any other company.

    Cons

    Such a toxic and frustrating environment. Company is backed by its parent Indian company One97 communication who got huge funding by Softbank and Alibaba, hence, they put some money in Paytm labs for doing full-time politics. The company doesn't have any profit and business in Canada, nobody even knows about this company. During my tenure, I've observed many things such as: 1. People at Paym labs force Noida (India) teams to report them so that these people can directly dominate them. I think this is the only way to survive for Paytm labs people and prove their existence. They take projects from the Noida team, waste weeks and months to do some experiments and then throw those projects for no reason. Ultimately, again reporting changes, again projects changes and this keeps ongoing. 2. If you're thinking to do a security analyst job there, beware. You'll not learn anything. The knowledge level of the team is crap. The security team was started by well-known hackers in Noida a few years back, all cool projects were started there, but later Paytm labs security team was started by non-tech people to took over everything, labs people have been close to management and are extremely good at buttering them. Noida security team being the victim of politics, either left or were told by management to leave. 3. Regarding work, as I mentioned, they took over projects but still are incapable of handling them. For example, being a security analyst your job would be to monitor the security bug bounty Jira project and then move any new ticket to other security Jira project which is visible to Noida Security team, they will evaluate, reproduce and decide, you don't even evaluate it. Such operational work is known as 'security engineering' work there.

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  4. Helpful (23)

    "Stay away from this toxic place"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Paytm Labs full-time for less than a year

    Pros

    1. Comp is above market standards 2. Technology stack is modern

    Cons

    1. 1. If you are someone senior or mid level, think 10 times before joining this company because the toxic environment will grate at you everyday and will wear you down 2. Leadership changes direction every week, and months of good work goes to waste 3. Senior management is filled with toxic people who are there because of the amount of time they have stayed at the company rather than their capabilities 4. CEO fashions himself as a management guru but in reality is pretty fickle minded prejudiced person who has an inflated sense of self worth

  5. Helpful (21)

    "High turnover"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Employee in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Paytm Labs full-time for less than a year

    Pros

    High salary. Growth opportunities since they don't have enough staff to fill all the roles, you'll get to have 3 jobs. Some teams are better insulated than others.

    Cons

    The organization is badly wounded between the technical and non technical staff. The non technical staff are treated like accessories to the engineers, or just outright disposable, and a lot of the engineers happily (desperately?) latch onto an elevated status. This dynamic is casually encouraged during company meetings. Hr has no power, they're probably the ones most frequently berated by management and self sabotaged. After a few months, it's guaranteed that everyone will either experience toxicity firsthand or will know stories. If it's the latter, then they'll often use victim blaming or denial to bond and safeguard their insecure presence, which perpetuates the toxic culture.

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  6. "Excellent experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Paytm Labs full-time for more than a year

    Pros

    Culture is unique. So much responsibility. Flexibility to rise high and make impact

    Cons

    Culture fit is not for everyone. Interview process is rigorous.

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  7. Helpful (27)

    "Stay Away"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Toronto, ON
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Paytm Labs full-time for less than a year

    Pros

    Well funded. High salaries

    Cons

    This is easily the worse place I have ever worked and is a poisonous culture. Employees are expected to be obedient. If are you obedient but incompetent you will succeed at Paytm. Leadership is evil and does not care about employees. When you are not being lied to your face you will be stabbed in the back. Strong recommendation to stay away from this company.

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  8. "engineer"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Paytm Labs full-time

    Pros

    good place to work, friendly coworkers

    Cons

    it is better to do some deeper work

  9. Helpful (3)

    "Very happy to be working here"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Junior Security Engineer in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paytm Labs full-time for less than a year

    Pros

    - Fantastic team of people I'd now consider friends - Stimulating environment with plenty of growth and learning opportunities - Great community and culture, I enjoy chatting to anyone I run into, good attitudes, free food / coffee, ping pong and startup vibe helps too!

    Cons

    - The new building needs some decor, but all in good time.

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  10. Helpful (27)

    "You can tell a lot of the good reviews were written by employees who were told to do so"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Paytm Labs full-time

    Pros

    Great salary, a few nice people (when I was working there, anyway)

    Cons

    Incredibly toxic work environment. No body cares about what is going on in your life, because you're not allowed to have a life. I had several crises in a very short span of time while working there, which impacted my output. My manager sat me down to talk about it and struggled to hide their irritation when I explained my circumstances. They literally rolled their eyes at me at one point when I was fighting back tears. I was working harder than I possibly could, and it was still not good enough. I'm not a lazy person, or an indifferent person. I'm a person with a lot of outside responsibilities and personal health struggles, which everyone in management treated as an inconvenience. They really don't care about you here. All that matters to them is that you give up your life, your entire existence, for this company. The CEO would regularly give "pep talks" about how he never stops thinking about this company, even when he's taking a shower. There is also a ton of micromanagement and bizarre hypocrisy. I was micromanaged right from the very beginning, and berated for every single small mistake or slip-up. My manager would tell me I needed to provide more input on projects but when I did, it was ignored. I eventually just stopped trying. If you have received a job offer, be prepared to give up everything. Everything. Your health, your sanity. If you're the type of person who lives to work and doesn't care about having friends, a family, sleep, or a functioning digestive system, then go ahead and accept. If your entire life is about making as much money as possible and nothing else, go ahead and accept. If you want to work with people who will get instantly frustrated when you have a question, go ahead and accept.

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Found 39 reviews