PayPal Reviews

Updated Feb 28, 2021

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3.7
52%
Recommend to a Friend
100%
Approve of CEO
PayPal President and CEO  Dan Schulman
Dan Schulman
4 Ratings
Pros
Cons
  • "Work/life balance or lack thereof(in 179 reviews)

  • "too many re-orgs- too many levels- not enough org stability(in 59 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "A great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Devops Engineer in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PayPal full-time for more than a year

    Pros

    Food company to work for. Great wide array of benefits. The social responsibility aspect of the company is fantastic.

    Cons

    At the moment can't think of any.

  2. "Great place to work"

    4.0
    Current Employee - Senior Accountant in Vancouver, BC

    I have been working at PayPal full-time

    Pros

    Good culture, helpful and provide training

    Cons

    Overwork and can have demanding deadlines.


  3. "Supportive team but heavy Workload"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Compliance Analyst in Toronto, ON
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at PayPal full-time for more than a year

    Pros

    Supportive team and share benefits

    Cons

    Heavy workload and high demands

  4. "Ethical Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - AML Compliance Analyst in Vancouver, BC
    Recommends
    No Opinion of CEO

    I worked at PayPal full-time for more than 3 years

    Pros

    Great benefit and perks from the company

    Cons

    the management structure is too broad

  5. Helpful (3)

    "All fluff but no love for dedicated workers..."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst in Vancouver, BC
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at PayPal full-time for more than 3 years

    Pros

    (This is a review for PayPal after acquiring Hyperwallet) Pros (a few of which are partially thanks to Hyperwallet pre-acquisition): - An existent workplace social life with various events happening throughout the year, for those who are into that. - Stocked kitchen with snacks and beverages, occasionally getting treated to catered meals for special events or meetings. - Happy Hour on Fridays (free beer and wine). - Nice, modern office space. - Lots of great people to work with, learn from, and socialize with, locally and abroad. - Lots of fantastic management that do whatever they can to help you develop, but unfortunately don’t have much power in the administrative side of things.

    Cons

    Cons (largely appearing after PayPal’s acquisition and somewhat pertaining to a certain department): - Certain departments had varied benefits and were structured differently upon acquisition (such as some going hourly, not receiving stocks, while others were on salary and stocks were granted). It produced a feeling of unfairness as the departments in question were very, VERY small and quite cohesive prior to the acquisition, even with salary and task differences. Understandable that PayPal had to align the positions to their own departments, but it felt like the local departments just split off and became almost foreign to each other, in a very negative way, not only compensation-wise, but even socially. - Employees in certain pay grades (not necessarily C-level but just employees in different departments) appeared to be treated quite well, while employees at lower-level pay grades were always given the short-end of the stick (less benefits, minuscule bonuses, etc.), even with years of loyalty and hard work. Never seen such a disparity in treating coworkers at any other company in terms of benefits. - Competitive culture with what felt like a lot of elitism between certain individuals and teams once the acquisition happened. The acquisition seemed to put a lot of people up on a “high horse” which was laughable to see. Lots of petty drama too. - PayPal likes fluffing themselves up on all the good they do and the record profits they make, and though they may do good, they don’t necessarily translate this to their employees in terms of wages and job security. They could do much, much more for their employees, particularly at the lower levels. - Further on the outsourcing: after acquisition, teams overseas were trained on local work and although job security was reassured, that promise was not held up... you can see where that leads to. Plenty of false promises that your job will be secure which turned out to be a lie. - Salaries and hourly wages were laughable in some departments compared to similar positions at other companies. It was easy to understand why people left one-by-one after the acquisition. - Raises were meagre and non-negotiable despite record profits and despite you working yourself to the bone... so there’s really no incentive to work hard as you’ll get compensated in peanuts anyways. - Higher-ups abroad have an eat-breathe-work attitude, with little to no work-life balance that felt like it was pushed onto lower-level employees at certain points. - Quantity over quality was key and encouraged... which led to an enormous amount of time wasted fixing stupid mistakes made when rushing the work. - Little opportunity to move around or up in Vancouver unless you move to the US or overseas. Was a lot different with Hyperwallet where there were opportunities to learn new skills and take on new positions with no prior experience. - Just another giant tech corporation. Free snacks and t-shirts are nice, but I’d rather skip that and get compensated and treated fairly. - Dan Schulman seems to have good interests at heart but it feels like it gets severely bumbled somewhere down the corporate ladder.

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  6. "Great company to work at"

    4.0
    Former Employee - Product Manager in Vancouver, BC
    Positive Outlook

    I worked at PayPal full-time for less than a year

    Pros

    Great tech company with great perks, knowledgeable people, and wonderful work environment.

    Cons

    Hard to advance career quickly

    Continue reading
  7. Helpful (1)

    "If you're not part of PayPal proper forget it"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Prefer Not to Say in Vancouver, BC
    Doesn't Recommend
    Neutral Outlook

    I worked at PayPal full-time for less than a year

    Pros

    Vast Resources Excellent Pay / Benefits

    Cons

    If you're not part of the core operation you're likely in for a rough ride. While their onboarding for acquired companies seemed streamline and the rhetoric talks about how they embrace you as part of the "family" you're really not. You'll be held at arms length, eyed suspiciously and if anything at all goes sideways you're jettisoned as a dead weight. 0/10 - would not be acquired again.

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  8. "Great people"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Vancouver, BC
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at PayPal for more than 3 years

    Pros

    People and culture Movement and opportunities Free pop/soda

    Cons

    eBay influence More flexibility for remote

  9. "Great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PayPal full-time for more than a year

    Pros

    Awesome company culture, everybody works together and is helpful and trying to inspire

    Cons

    Short deadlines, heavy work load

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  10. "Sales perespective"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Enterprise Sales and Strategy in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PayPal full-time for more than 5 years

    Pros

    Very good people across the org, who had a strong sense of urgency. PayPal brings real value to brands, and the results are there. Only downside in sales at that time was a bit of a good ole boys club whereby certain employees were set up with preferential lists and deals/money to make them work. Sure that has changed.

    Cons

    Company has changed in terms of culture. Not nearly as disruptive or hungry. More yes people who are rewarded for never sticking their neck out. Some people have been there for years with little to no performance to speak of. That tends to happens at a certain size. Dan seems like a good guy with the right values, which is important in any leadership scenario.

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