Pacific Dental Services Reviews | Glassdoor.ca

Pacific Dental Services Reviews

Updated Feb 12, 2020

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3.2
55%
Recommend to a Friend
77%
Approve of CEO
Pacific Dental Services President Stephen Thorne
Stephen Thorne
466 Ratings
Pros
  • "I loved how I was able to work on a project that actual dentists could use in the field to positively impact their practice(in 48 reviews)

  • "I have been a Dental Assistant for over 9 years and never thought that I would still learn so much in dentistry with so much of excitement(in 38 reviews)

Cons
  • "There is so much turnover in management and associate dentists and false promises from the beginning(in 64 reviews)

  • "You have to be cognizant of what it takes to create a good work life balance, but that's largely dependent on your skill set as a manager(in 54 reviews)

More Pros and Cons
  1. "Entirely dependent on your owner doctor and manager."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Registered Dental Hygienist in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Pacific Dental Services full-time for more than 3 years

    Pros

    *Great support from DSO, including corporate benefits (like discounts on tickets and memberships, good insurance, no cutting of hours, free CEs) *Owner docs have say over clinical decisions, and not some disembodied voice in another city or state

    Cons

    *PDS pushes you to work more more more, often to the breaking point of your clinicians, without any physical growth room available. They want you to work days before and after Christmas, Thanksgiving, New Year, etc. *The break/lunch room for a 20 person office can barely fit 4-5 people in there *They don't use temps, for the most part. Huge inconvenience.

    Continue reading
    Pacific Dental Services2020-02-07
  2. "Great People, Growth Opportunities and Making a Difference!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Corporate Recruiter in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Dental Services full-time for less than a year

    Pros

    I consider myself extremely lucky to be working for PDS and have greatly appreciated the friendly atmosphere, team support, and collaborative culture here. The company is growing rapidly and has great opportunities for career growth. In addition, this is a company that you can be proud to work for as they truly care about their patients and community and a culture of service is embedded in the values.

    Cons

    Parking can be difficult and the 401k matching could be higher

    Pacific Dental Services2020-02-06
  3. "Great mentorship and room to grow for new grads"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Dentist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Dental Services full-time for more than a year

    Pros

    Great Clinical mentorship. Training in CAD/CAM CEREC dentistry. Training and engagement in patient treatment plan acceptance

    Cons

    high turnover. feeling "pushed" do refer only to in-house specialists and do 100% CEREC crowns. Sketchy employment contract and compensation structure for AD's.

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    Pacific Dental Services2020-02-04
  4. "Ok place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Eligibility Specialist 

    I have been working at Pacific Dental Services full-time

    Pros

    Set schedule easy work can listen to music

    Cons

    Short breaks and long phone time

    Pacific Dental Services2020-02-09
  5. "Poor leadership/High Turnover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dental Assistant in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pacific Dental Services full-time for more than a year

    Pros

    Good benefits, ability to transfer to another office if needed, competitive pay

    Cons

    Poor leadership, they use threat of unemployment as a motivator rather than genuine support or additional personnel or compensation. High turnover with doctors and management staff . Terrible work life balance. Un realistic expectations on hours worked, production was pushed over quality and safety.

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    Pacific Dental Services2020-02-07
  6. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pacific Dental Services full-time for less than a year

    Pros

    they treat you very nicely and respectable

    Cons

    there are not many cons

    Pacific Dental Services2020-02-04
  7. "God enough"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Tech 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Pacific Dental Services full-time for more than a year

    Pros

    Could do better would do better

    Cons

    It was an okay job if you ask me

    Pacific Dental Services2020-01-10
  8. "Good Company depending who your regional manager is"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Manager in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Pacific Dental Services full-time for more than a year

    Pros

    Awesome benefits, good pay, good team.

    Cons

    Expectations can be very unrealistic and just because managers are salary, regional managers expect that you slave yourself at the office to save on peoples cost. Worked with different Regional Managers, some are AMAZING, some are horrible which makes you loose all trust in PDS for keeping such bad apples. Offices are assigned to managers based on the buddy-buddy system and not on performance or distance.

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    Pacific Dental Services2020-01-23
  9. "Low pay for ALOT of work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Benefits Coordinator in Kansas City, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Pacific Dental Services full-time for more than a year

    Pros

    I love the team I work with.

    Cons

    There are a lot of responsibilities accompanied with insane pressure to do well and perform quickly. This is a job that might not require a college degree, but definitely expects a degree-worthy sense of intelligence.

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    Pacific Dental Services2020-02-13
  10. Helpful (2)

    "Dental Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dental Assistant in Kansas City, KS
    Positive Outlook
    No opinion of CEO

    I worked at Pacific Dental Services full-time for more than 5 years

    Pros

    The pros are working and meeting great people throughout the years, the growth that can happen with time and pursuing into other roles

    Cons

    Poor communication within staff, to many changes happen very often , staff is constantly changing no consistency and overall too much turnover which patients notice it. The hours lack at times not allowing yourself to enjoy family time or personal time.

    Continue reading
    Pacific Dental Services2020-01-20

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