PURE Canadian Gaming Reviews | Glassdoor.ca

PURE Canadian Gaming Reviews

Updated 24 March, 2017
71 reviews

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4.3
Star Star Star Star Star
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Approve of CEO
PURE Canadian Gaming President & CEO George Goldhoff
George Goldhoff
47 Ratings

71 Employee Reviews

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Pros
  • There is always a chance to move forward at pure Canadian gaming, and to get more experience in short period of time, and helpfull training (in 7 reviews)

  • Fun , friendly ,clean work environment with great support from management to handle any type of employee concerns (in 8 reviews)

Cons
  • No downside when you works with pure Canadian gaming (in 3 reviews)

  • The only one would be the air conditioning to make it so it's cool all through the building some areas are way too hot (in 2 reviews)

More Pros and Cons

  1. "Casino Yellowhead Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Edmonton, AB
    Current Employee - Supervisor in Edmonton, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PURE Canadian Gaming full-time

    Pros

    I have been working here at Casino Yellowhead for a long time and still having great time working with my co employees. The management looks after their employees so well. Great opportunities.N

    Cons

    No Cons at the moment

    Advice to Management

    None


  2. "great experience as IT"

    Star Star Star Star Star
    Current Employee - IT Helpdesk in Edmonton, AB
    Current Employee - IT Helpdesk in Edmonton, AB
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    everyone is easy to get along with a really good enviroment

    Cons

    noticed there was no people mentioned on the safety board

    PURE Canadian Gaming Response

    3 Mar, 2017 – President and CEO

    Great Experience as IT. Glad you are finding the environment so positive. Thanks for noticing the safety board had no names on it. We will rectify!


  3. "My personal experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part-Time Server in Lethbridge, AB
    Current Employee - Part-Time Server in Lethbridge, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PURE Canadian Gaming part-time (Less than a year)

    Pros

    Uplifting staff that makes the best of their situations, having the hours that i am in need of, the many different faces you see day to day that i get to know as well as the regulars. Being able to have a personal connection with strangers that make you feel welcome and at home. We get to give the same service back. Building relationships with the work staff that will make any bad day better. Most people don't want to leave home to go to work, Casino Lethbridge is a welcoming workplace wanting you to come to work. We are selective with the staff that we hire in food and beverage, in depth interviews making sure we have the best fit for our department.

    Cons

    With being picky with our staff being able to get time off is difficult if not booked in advance. Uniform is sometimes a sticky situation with us providing everything except our pouches. Long hours drag on with the repetitive schedules, can get old quickly. Most staff doesnt think about others, leading to some tension and disliking with peers.

    PURE Canadian Gaming Response

    23 Feb, 2017 – President and CEO

    Hello My Personal Experience. I am delighted to read your comments regarding the rigorous screening process, and how you endeavor to create personal relationships with our guests. I understand that ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Pure Lethbridge Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food and Beverage in Lethbridge, AB
    Current Employee - Food and Beverage in Lethbridge, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PURE Canadian Gaming full-time (More than 10 years)

    Pros

    Great customers, excellent staff and great new menu! They provide benefits for full time staff which is great! Incentive programs to reward staff.

    Cons

    More staff are needed and more of support team work needed. Customers would like to see management help the staff out more.

    Advice to Management

    Develop ongoing training sessions for staff and different options to keep them engaged in their work while leading by example.

    PURE Canadian Gaming Response

    23 Feb, 2017 – President and CEO

    Hello Pure Lethbridge Review. First, thank you for your loyalty and good work at Casino Lethbridge. I agree with you regarding your comment that management's primary responsibility is to assist the ... More


  6. "Had good managers before this one"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    95 percent of our staff worked well together and we got along

    Cons

    Our Manager didn't seem to care about his staff. He would only listen to one particular person and it didn't matter what that person did or didn't do he would always back him but give us heck over stupid things. So he will alienate the good staff that he has left just to keep one happy. So glad I left

    PURE Canadian Gaming Response

    23 Feb, 2017 – President and CEO

    Hello Had Good Managers Before This One. I'm disappointed to read you didn't have a good experience while working at Pure. I would be interested in hearing additional details. Please contact me ... More


  7. "Unimpressed employee"

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Lethbridge, AB
    Current Employee - Anonymous Employee in Lethbridge, AB
    Doesn't Recommend

    I have been working at PURE Canadian Gaming full-time

    Pros

    The people that I work with are great. We have really good times and are usually able to make work enjoyable while still completing the tasks at hand. The job itself is not difficult and pretty stress free.

    Cons

    Currently our upper management team has been going out of their way to ensure no fun is had at all which just creates miserable employees who do not want to be there which reflects poorly on customer service. Another thing that is garbage is the fact that their is no wage gap basically. You can get moved up and promoted but don't expect an increase in wage as this casino is too cheap to raise all wages when minimum wage increases. That's great incentive to want to stay with the company and move up..

    Advice to Management

    This is strictly to upper management as I adore all my immediate managers/supervisors but learn to treat your employees better. The turnover rate in this casino has been ridiculously high in the short amount of time I have worked for it.

    PURE Canadian Gaming Response

    30 Jan, 2017 – President and CEO

    Hello "Unimpressed Employee". I happy to know that you enjoy working with your fellow employees and immediate supervisors, and that the job is not difficult and stress-free. As you may be aware ... More


  8. "great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Games Dealer in Edmonton, AB
    Former Employee - Games Dealer in Edmonton, AB
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    great people to work with

    Cons

    poor rate of pay, no recognition for performance

    Advice to Management

    increase wages

    PURE Canadian Gaming Response

    12 Jan, 2017 – President and CEO

    Hello "Great Place to Work". Glad to know that you had a positive experience when you where a dealer at Pure. I am proud to acknowledge the significant wage increases that we implemented in the ... More


  9. "Slot attendant"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    I think it would be in my benefit to gain knowledge of exactly how the gambling the dining the marketing all comes together to run such a large casino

    Cons

    Are you not believe there would be any downside in working for such a growth industry I believe this would be a great opportunity

    Advice to Management

    In my opinion I do not think there is anything that needs to be changed I think everything is being done above and beyond

    PURE Canadian Gaming Response

    3 Dec, 2016 – President and CEO

    Hello "Slot Attendant". Thank you for your review. We/I would be pleased to assist you in developing a better understanding of how each casino department interacts with one another, and to provide ... More


  10. "Dream Job!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Surveillance Operator in Lethbridge, AB
    Current Employee - Surveillance Operator in Lethbridge, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PURE Canadian Gaming full-time (More than a year)

    Pros

    An experience beyond any 9-5 job. Fun and excitement in a fast paced entertainment field. Exceptional customer service.

    Cons

    There is no down side.

    PURE Canadian Gaming Response

    29 Nov, 2016 – President and CEO

    Hello "Dream Job". Thank you for the enthusiastic comments. I agree; casinos are the best business in the world. Keep up your spirit.


  11. "Amazing!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dealer in Lethbridge, AB
    Current Employee - Dealer in Lethbridge, AB
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at PURE Canadian Gaming part-time (Less than a year)

    Pros

    I love the energy and all the events and involvement from the staff! A great place to work!

    Cons

    Don't have any yet! But I need to enter more than 5 words! Aahhhh!

    Advice to Management

    Keep up the amazing work and leadership! You guys are awesome!

    PURE Canadian Gaming Response

    29 Nov, 2016 – President and CEO

    Hello "Amazing". I think you said it all! Aahhhh.............



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