PSAV Lead Technician Reviews | Glassdoor.ca

PSAV Lead Technician Reviews

Updated Dec 21, 2019

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2.5
44%
Recommend to a Friend
48%
Approve of CEO
PSAV CEO Mike McIlwain
Mike McIlwain
13 Ratings
  1. "Meh...it's a job nothing spectacular"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lead Technician in Coppell, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at PSAV full-time for more than 3 years

    Pros

    Cool People New Building Free Coffee Flexible hours

    Cons

    Management Sucks Under paid Obvious Seperation between office and warehouse workers

    PSAV2019-12-22
  2. Helpful (1)

    "Would You Like Fries With That?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lead Technician in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at PSAV full-time for more than 3 years

    Pros

    A good first step into the industry of A/V, get to work with some good people, typically steady hours for full time employees, free meals if you work in a hotel, opportunity to learn some things

    Cons

    The McDonalds of A/V. Because PSAV is focused on being an in house, property A/V company, they don't really bother with things like quality gear, professional A/V technicians, decent pay, or other things that more professional A/V companies typically focus on to put out the best show they can possibly put out. Instead, PSAV goes to trade and for profit schools, hires graduates who have nothing to do with A/V, fools them into thinking they'll be doing whatever it is they went to school for, and then sets them to working setting projectors in meeting rooms or getting flipcharts and babysitting meetings. If you're lucky, you'll get into a big property, where you can actually do some decent work and maybe even get a little creative. You'll still be stuck with gear that is less than adequate, a lack of necessary training, and support from the company to help improve yourself as a technician.

    Continue reading
    PSAV2019-12-13
  3. "They do not value their employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lead Technician 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at PSAV full-time for more than 3 years

    Pros

    Learn quite a bit When the hours are good they are are great

    Cons

    If business is slow there are no hours Lack of organizational skills from management make for very long days If you are female prepare yourself for having to prove yourself double and not be taken seriously.

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    PSAV2019-06-25
  4. Helpful (2)

    "Low Tier Employment in the A/V Industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lead Technician in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at PSAV full-time for more than 3 years

    Pros

    PSAV has a few positives that work for someone who wants to work in A/V but doesn't want to go freelance. There is steady work, which means a steady paycheck, you'll likely work at a single venue instead of having to travel all over the place, the company has benefits for full time, bi-annual bonuses, and a chance to learn an okay range of gear if you really push hard for the training. Most hotel properties provide lunch in their cafeteria to varying qualities.

    Cons

    Oh where do I begin. There's a reason PSAV has the reputation it has in the A/V industry. -For starters, the upper management of the company doesn't care about it's lower level employees. You are at the mercy of the company. They have some of the lowest wages in the entire industry and have absolutely no interest in raising them. The only way to get a raise is to promote, and there's only so far up you can go, so at a certain point, you either learn to be satisfied with your pay check or you look for new employment. The company also has a huge turnover rate as far as technicians go. -You will constantly be working with green techs who know little to nothing about A/V because PSAV refuses to pay the wages necessary to attract experienced technicians. So, you're working with people coming from video production backgrounds, or who want to do studio audio work, who know next to nothing about hotel or venue A/V. This means consistently having to train new people. Many regions of PSAV throughout the country have started unionizing and this is the primary motivation. PSAV will claim to not be able to pay decent wages to their employees, but this has been shown to be false. -Work-life balance is horrible. Hours will be inconsistent, going from 20-25 one week to over 60 another. You are at the mercy of your properties needs and you can rarely plan very far ahead as schedules run week to week. The company is stingy about hours and will not give your property enough to get everyone, whether part time or full time, the hours they need for a decent paycheck if there's nothing going on. If management is good, they will be receptive to your needs and be merciful about giving you the time you need/want off and giving you at least 2 days a week off. If not, they won't care and will schedule whatever they want for you and ignore your requests. Also be prepared to work past your out time many times throughout the year, primarily due to the fact that management has inadequately scheduled enough help or because the work you need to get done can't get completed in the time they schedule you for. -Prepare to be inadequately prepped for many events. If you're lucky, you will work with a PM that knows what they're doing and has everything prepped and ready to go before a show, but a lot of time you will end up working with a PM who has not brought in enough gear or management hasn't scheduled enough labor to adequately support an event, and so you are forced to scrounge for gear and do more work than you should have to.

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    PSAV2019-05-19
  5. Helpful (4)

    "Corporate AV giant looks down at their employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lead Technician in Schaumburg, IL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at PSAV full-time for more than 5 years

    Pros

    Got creative on working on the fly with a limited amount of gear.

    Cons

    Out dated gear and can’t get new gear because it’s not in the budget. Even when the higher ups make +$50k in bonuses and the hourly employees get no bonuses, because the way bonuses work for hourly employees is based off client satisfaction surveys and have to get 9.35 or higher to get any bonus. They will schedule you for more than 40 hours in a work week Without your permission, and expect you to stay as long as it takes to setup rooms even though its hours passed your scheduled shift. High and unrealistic expectations for 1 person to do. Aka will make an employee set a room by themselves that technically requires 4 guys but bill clients for the 4 guys. Bare minimum health benefits even when they’d claim “we care about our employees” and the quality of benefits and gear go down every year even though the pricing for it goes up every year.

    PSAV2019-05-05
  6. Helpful (1)

    "how are they still a company"

    StarStarStarStarStar
    Lead Technician 

    I worked at PSAV for more than 5 years

    Pros

    celebrities locations luxury excitement memorable

    Cons

    management is mostly sub par, pay is low

    PSAV2019-01-16
  7. "Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lead Technician in Atlanta, GA
    Neutral Outlook
    No opinion of CEO

    I have been working at PSAV full-time for more than 5 years

    Pros

    The opportunity to learn new skills

    Cons

    Pay is low for the industry

    PSAV2018-12-05
  8. "It's a good place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lead Technician in Philadelphia, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at PSAV full-time for more than a year

    Pros

    Good health benefits and relatively easy work as far as the AV industry goes. They will give you important industry experience and let you operate shows even if you're new, as long as you show that you are a responsible person.

    Cons

    Scheduling sucks. Sometimes you don't know what you're working 3-4 days in advance. It can be difficult to get time off when you want/need it. Hourly rate is a bit low in general for an AV job.

    Continue reading
    PSAV2018-11-28
  9. "Lead Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lead Technician in Boston, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at PSAV full-time for more than 3 years

    Pros

    Good environment to learn for the right person. Have to be comfortable in chaos though, or you will burn out hard. Networking is great and great to pick up side gigs doing the same job for a different company for more money, but have to seek those opportunities out

    Cons

    Too much responsibility and stress, without the right pay. Managing a multi-million dollar account and box shouldn't equate to $18 an hour.

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    PSAV2018-11-01
  10. "Lead Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lead Technician 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PSAV full-time for more than 5 years

    Pros

    Good training opportunities, higher standards then most AV companies, for the most part-good people to work with, organized, solution oriented, opportunities for advancement with conditions.

    Cons

    Low pay scale, long hours in season, no hours during slow season, favoritism (excuses for bad behavior but zero tolerance for others), opportunities for advancement with conditions, some of the issues that go with working for a large corporation.

    Continue reading
    PSAV2018-09-17

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